SmartRoutes
About SmartRoutes
SmartRoutes.io is a route planning and optimization solution that helps businesses to save time and money on their delivery operations.
The solution combines a cloud-based desktop web application and mobile app for drivers.
The desktop application allows you to create routes for multiple vehicles and drivers, and have them optimised to find the shortest route to serve each stop.
The mobile driver app allows drivers to see their route in list or map format, complete with order details, names, phone numbers, and unit unit orders at a glance.
They can also avail of in-app route navigation, sign-on-glass signatures and photo-proof of delivery.
The app also tracks drivers progress and reports delivery progress and live locations to the desktop web application in real-time.
On the desktop application, business owner, logistics staff, sales staff and customer service staff can all benefit from the Live Dashboard that shows delivery progress and a live feed of delivery details such as status, photo proof-of-delivery and driver notes.
The SmartRoutes delivery eco-system helps businesses to:
- reduce distances travelled by up to 33%
- serve over 10% more deliveries per routed vehicle
- reduce planning and admin time by 95% when compared with manual methods
- reduce customer queries by over 70%
- give sales team 100% more visibility of areas to pro-actively target to maximize load capacities
SmartRoutes is a cloud based solution, meaning it can be implemented by any company in a matter of hours.
Our flexible pricing model also facilitates constant scalability to match business demands.
Key benefits of SmartRoutes
The key features of SmartRoutes all combine to save your business thousands in delivery costs, whilst providing a 5-star delivery experience for your customers.
Some of the key features of SmartRoutes Delivery Route Planner include:
- Route Planning
SmartRoutes allows you to plan routes for multiple drivers and vehicles in a matter of minutes.
Simply input your order details, set your drivers and vehicles availability, and have routes created for your drivers.
- Route Optimization
With multiple vehicles, finding the most efficient way to complete your deliveries is a challenge that's near-impossible to solve manually.
Our solution relies on industry-leading algorithms to find the most efficient way for your fleet to serve each stop.
- Live Vehicle Tracking
With built-tin GPS tracking in the Driver App, you can see where your drivers are at any given time, and how many deliveries are completed.
It also provides real-time delivery ETA's, making customer communications more honest and efficient.
- Route Navigation
Drivers can take advantage of GPS route navigation within the Driver App, eliminating roadside-routing and making their jobs easier and safer.
- Customer Notifications
SmartRoutes can send automated SMS and email notifications to customers with expected delivery times.
These automated communications can eliminate customer queries, and provides customers with a great experience.
- Electronic Proof-of-Delivery
Capturing photo and signature proof-of-delivery within the Driver App gives better clarity to customers, support staff and drivers.
When ePODs are captured, they're instantly transferred to the Desktop App where all the team can access them by clicking on an individual delivery.
- Bespoke Integrations
Whether you use a WMS or have an eCommerce website, we can help integrate your current processes with our delivery route planner.
Automated route plans pulled from orders can save hours in manual planning and routing.
We have ready-made API's for popular solutions like Shopify, WooCommerce, Microsoft Dynamics, and TomTom Trackers.
- Reporting
Understanding where your business is most efficient and where improvements can be made is critical to long-term success.
Driver and route analytics, delivery reports and customer databases can help you to transform your delivery business into a well-oiled machine.
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- Industry: Food Production
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game changer for our start-up.
Reviewed on 2021-05-31
From day one, the solution offered by SmartRoutes is a total game changer, from the time saved into...
From day one, the solution offered by SmartRoutes is a total game changer, from the time saved into planning routes to the easy of implement and the ready made driver apps and custom fields. Smartroutes allowed us to grow our business with easy scalability and a payment structure that we key for our success so far.
Pros
The number one feature that made us stay with SmartRoutes and not look for other software providers is the constant updates and the consideration for our inputs when developing your pipeline allowing us to have an experience very close to a custom build software.
Cons
Considering that the vast majority of my complaints were addressed in the past, very few things are not the exact features we would like to see such as the reduced amount of custom fields and the difficulty of deletion of a drop after a route is created. Apart from that, there's nothing we dislike about Smartroutes.
Alternatives Considered
StreamReasons for Switching to SmartRoutes
Price and easy to use.Response from Smart Routes
Brilliant to see SmartRoutes has saved your business time and money on routes and at the same time given you the confidence to scale the business.
Look forward to supporting Harvest Day into the future
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simple Logistics Solution
Reviewed on 2021-05-28
Really positive experience with the software, company, personnel. Very responsive and open to...
Really positive experience with the software, company, personnel. Very responsive and open to discussing our needs and developing solutions to help us work more efficiently.
Pros
Does what you need it to
Simple to use
Simple to set -up
Maximises deliveries
Great customer support
Excellent live information on where the drivers are
Cons
Dependent on accuracy of Google maps, which can send the drivers in the wrong direction at times
Response from Smart Routes
Thanks very much for the feedback, Louisa.
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Essential for delivery business
Reviewed on 2021-06-22
This software saves me a lot o f time therefore this is exceptional value for money. Once it...
This software saves me a lot o f time therefore this is exceptional value for money. Once it improves it will become a MUST have application for Selsey UK and companies alike.
Pros
The use of use and features like route optimisation so far. There is still plenty room for improvement but I truly believe that with such dedicated team the sky is the limit.
Cons
I wish the customer tracking feature would be introduced soon along side customer communication hub of some sort which would be linked to mobile number etc.
Response from Smart Routes
Hi Daniel, just to update you that the team have now created all of the live package tracking and customer communication features you wanted. Best,
The SmartRoutes Team
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Truly Irish Country Foods
Reviewed on 2021-05-27
We used the software last Christmas when we delivered all 600 of our ham orders within 1 week all...
We used the software last Christmas when we delivered all 600 of our ham orders within 1 week all over the island of Ireland. The software meant that I could set up routes and optimise them to plan the drivers routes to be most efficient. Without the software I think I'd still be driving around Cavan trying to find houses!
This was our first time doing route planning to this degree and the software made it so easy for me to upload the details to the system and test route lenghts etc prior to pushing the route plans out to the drivers.
The drivers also loved it. One of the drivers on the first day out decided he knew better than the GP. On day 2 he followed it religiously and came back to the office early singing it's praises.
I cannot recommend this product enough to small companies doing route planning for the first time. It's easy to use and easy for the drivers to follow.
Pros
Easy to use, easy to understand, easy for drivers...overall a great package.
I particularly love that it's a subscription model which means I can sign up for just 1 month and then cancel when no longer needed.
Cons
The cons section os mandatory. I haven't got any complaints as the software did exactly what I wanted.
Response from Smart Routes
Thanks Sharon, great to hear you had a good experience with SmartRoutes!
SmartRoutes FAQs
Below are some frequently asked questions for SmartRoutes.Q. What type of pricing plans does SmartRoutes offer?
SmartRoutes offers the following pricing plans:
- Starting from: €29.00/month
- Pricing model: Subscription
- Free Trial: Available
STANDARD - $29 - Per vehicle - per month Unlimited drivers Route Planning and Optimization Driver app PREMIUM - $49 - Per vehicle - per month Unlimited drivers All Standard Features + Fleet tracking Proof of delivery Customer notifications Live package tracking portal ENTERPRISE - $1000 per month Custom pricing All Standard and Premium features + API & custom integrations White labelling Customized Reports Multi-depot structure
Q. Who are the typical users of SmartRoutes?
SmartRoutes has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SmartRoutes support?
SmartRoutes supports the following languages:
English, Spanish
Q. Does SmartRoutes support mobile devices?
SmartRoutes supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SmartRoutes integrate with?
SmartRoutes integrates with the following applications:
Access Mintsoft, Azyra Freight System Software, Herbst Enterprise, Shopify, WooCommerce
Q. What level of support does SmartRoutes offer?
SmartRoutes offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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