About UniFocus

UniFocus workforce management delivers smart, innovative tools and powerful business insights that equip managers to make better, faster decisions.

The UniFocus workforce optimization platform brings together smart, automated tools for:
• Labor management
• Time and attendance
• Guest experience
• Employee engagement

All powered by deep industry expertise and consulting.
Using UniFocus tools, training, and expertise to optimize labor performance ensures that you’re maximizing the value of the operating asset.

Our platform is designed with the operator in mind. Tools and data are not just mobile-friendly, but mobile-first. The highly-rated, multilingual, feature-packed UniFocus mobile app gets operators out of the office and out engaging with customers and employees.

Integrations mean that these cloud-based tools can connect to your existing systems and provide powerful business insights from any device at any given time.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of UniFocus

UniFocus Workforce Management key benefits:

• Equips managers to make better decisions, in real-time with robust data and insights.
• Produces measurable productivity results by efficiently allocating staff to total demand.
• Achieves performance accountability by bringing together forecast, budget, schedule, and actuals.
• Improves guest experience and drives revenue growth through accurate staffing.
• Delivers precise forecasts that match customer demand to staff service, in 15-minute intervals.
• Maximizes productivity with certified labor standards for your unique guest experience model.

UniFocus Time & Attendance key benefits:

• Streamlines timekeeping management and processes, with integrated smart time clocks.
• Reduces punch liability with paperless employee attestation and sign-off.
• Highlights timekeeping errors with timely alerts to accurately close payroll quicker.
• Eliminates calculation errors, reduces administration time and costs, and improves profitability.
• Creates paperless interaction, with a clear audit trail.
• Provides time-sensitive visibility into violations for performance analysis.
• Automatically approves punches at configured parameters based on company policy to reduce admin time.
• Integrates an automated tip-management process.

Devices

Business size

S M L

Markets

Canada, United Kingdom, Ireland, United States

Supported Languages

Chinese, English, French, German, Portuguese, Russian, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

UniFocus Software - UniFocs tools let you work from any device so you can take your work mobile and make real-time decisions anywhere.
UniFocus Software - Odin is the UniFocus digital assistant, supporting managers with key business insights.
UniFocus Software - UniFocus mobile app allows you to easily reassign shifts
UniFocus Software - UniFocus mobile app allows you to receive time off requests and tardy/call-in notifications
UniFocus Software - UniFocus dashboard lets you view daily schedules at a glance
UniFocus Software - UniFocus time and attendance dashboard gives you real-time business insights to make smarter, better decisions.
View 7 more
UniFocus video
UniFocus Software - UniFocs tools let you work from any device so you can take your work mobile and make real-time decisions anywhere. UniFocus Software - Odin is the UniFocus digital assistant, supporting managers with key business insights. UniFocus Software - UniFocus mobile app allows you to easily reassign shifts UniFocus Software - UniFocus mobile app allows you to receive time off requests and tardy/call-in notifications UniFocus Software - UniFocus dashboard lets you view daily schedules at a glance UniFocus Software - UniFocus time and attendance dashboard gives you real-time business insights to make smarter, better decisions.

Features

Total features of UniFocus: 124

  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Benchmarking
  • Benefits Management
  • Biometric Recognition
  • Biometrics
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Compliance Tracking
  • Contractor Management Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management Software
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Event Scheduling
  • FMLA Administration
  • Feedback Management
  • Forecasting
  • GPS
  • Gamification Software
  • Goal Management
  • Goal Setting / Tracking
  • Knowledge Management Software
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Survey
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Projections
  • Pulse Surveys
  • Punch card
  • Question Library
  • Question Piping
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management Software
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On Software
  • Skills Tracking
  • Skip Logic
  • Support Audio/Images/Video
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Text Analysis Software
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock Software
  • Time Off Management
  • Time Off Requests
  • Time Tracking Software
  • Timesheet Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • Workflow Management Software
  • Workstation Tracking

Alternatives

Niikiis

4.5
#1 Alternative to UniFocus
niikiis is the configurable all-in-one employee experience software for small and medium-sized companies.

Workzoom

4.5
#2 Alternative to UniFocus
Workzoom is the all-in-one Talent, Workforce and Payroll solution that engages your employees, enlightens your leaders...

Connecteam

4.8
#3 Alternative to UniFocus
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

TimeWorksPlus

4.5
#4 Alternative to UniFocus
WorkforceHub from SwipeClock provides multi-location businesses of any size with timekeeping and attendance tracking...

Reviews

Overall rating

4.4 /5
(43)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support Software
4.1/5

Already have UniFocus?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 43
Nikki K.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Meets all of our needs

Reviewed on 2021-07-12

The system is much easier to use than our previous system. It has better reporting, and easier for...

The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Pros

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Cons

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Linda G.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Overall, a good product

Reviewed on 2021-07-06

Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user...

Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.

Pros

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Cons

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Response from UniFocus

Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at [email protected] as we can get this issue corrected.

Anissia A.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Needs improvement

Reviewed on 2021-07-06

Pros

Not a fan of the software. The software is not the most intuitive.

Cons

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to UniFocus

Was not my choice to go with Unifocus.

Response from UniFocus

Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at [email protected] and we will be happy to help find a solution for you promptly.

Rodney B.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Solid platform for time management

Reviewed on 2021-07-06

Pros

Time clocks and labor management synergy

Cons

Many of the reports are very difficult to use for the purpose we need them to be used for.

Response from UniFocus

RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at [email protected] and we will review our reporting options with you.

Elizabeth O.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy breezy

Reviewed on 2021-07-06

Pros

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Cons

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Showing 5 reviews of 43 Read all reviews

UniFocus FAQs

Below are some frequently asked questions for UniFocus.

UniFocus offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

UniFocus pricing is a per month model calculated using the number of locations, employees, and level of service package.

UniFocus has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

UniFocus supports the following languages:

Chinese, English, French, German, Portuguese, Russian, Spanish

UniFocus supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

UniFocus integrates with the following applications:

Attendance Enterprise, Avero Workforce Planning, Averox Business Management, CaterPro for Windows, CoBRA, Dayforce HCM, Kronos Workforce Central, MicroSale, MicroStream, NCR Aloha, NCR CounterPoint, OperaDDS, Oracle PeopleSoft, Paylocity, ProfitSword, Trackforce Valiant, Workday HCM

UniFocus offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for UniFocus.