Delivery Suite

Flexibility in pricing services that allows us to customize our services and pricing.

Bar coding still being worked on and improved upon.

Ease of use and support is very good. Good features and API integration was excellent as well

When an upgrade is made, it takes some time to ensure all items are correct and how they should be

This software allows both the clients and company to input an order with little effort. Easy tracking allows loads to be managed on a timely basis.

Searching loads is general good but could be made easier by allowing partial entry of addresses.

The Driver app is quite functional and easy to use for the driver team. It has been enhanced with added features. The Delivery Suite system allowed us to have a web based storage tool for pictures of POD's and add other documents as desired. It also happens to integrate with the dispatch system we are using. I also like that it is web based.

It has been a struggle getting the quality of the driver uploaded POD's to a consistent level , however Nology are doing upgrades and developing this aspect.

The transition from one product to this one went fairly smoothly. Details had to be customized for our Business, but with time and communication with our IT department, this system is by far a great improvement to our daily operations. The fact that it can be customized, changed when needed, is a huge benefit to our company or any company using this program. Because it is web based, instant updates are provided to our service partners / customers with ease. It's like having another staff member on site to provide constant customer service. The information is easy to find, read and use in a user friendly manner. We are able to retrieve data, create reports and provide essential back up when required. As we Grow as a company, this program will continue to expand along with us as an indispensable asset.

Only least favourite part that I can think of, is not understanding why we weren't using this sooner.