--- description: Detailed reviews on Faddom based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Faddom with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Faddom Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [Faddom](/software/2048286/faddom) # Faddom Canonical: https://www.getapp.ca/software/2048286/faddom Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2048286/faddom?page=2) > Faddom maps your entire IT infrastructure—on-prem, cloud, and hybrid—in real time, without agents or credentials. Get full visibility for ITSM, migrations, audits, and security planning, all within an hour of deployment. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Faddom Instant, agentless visibility: See your entire IT environment in under 60 minutes—no agents, credentials, or disruptions. Zero disruption, zero risk: Faddom runs passively. It does not interfere with production systems or require invasive installs. Accurate documentation: Automatically generate always-current IT documentation that replaces outdated spreadsheets and Visio diagrams. Smarter change management: Identify risks and dependencies instantly before executing infrastructure changes. Support for hybrid IT: Seamlessly map across cloud (AWS, Azure), on-premises servers, and virtualized environments (VMware). Security readiness: Track SSL certificates, CVEs, and unauthorized software. Validate traffic policies and segmentations. Faster troubleshooting: Use live subnet dependencies and flow analysis to pinpoint issues and improve MTTR. Compliance-ready: Simplify audit preparation and reporting with up-to-date, visual infrastructure overviews. Complementary integrations: Sync with your CMDB, export to ITSM platforms, or enhance observability via native API. Highly scalable: Suitable for environments with dozens to thousands of servers. Cost effective: Faddom is competitively priced and offers rapid time-to-value without hidden implementation costs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Faddom - **Founded**: 2022 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Free Forever - Up to 50 servers - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Discovery - Change Management Software - Change Planning - Change Tracking - Configuration Management - Cost Tracking - Customizable Fields - Customizable Reports - Data Import/Export - Data Visualization Software - Device Auto Discovery - Hierarchical Mapping - IT Asset Management Software - IT Asset Tracking ## Integrations (1 total) - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) ## Related Categories - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) - [Change Management Software](https://www.getapp.ca/directory/971/change-management/software) - [IT Asset Management Software](https://www.getapp.ca/directory/325/it-asset-management/software) - [Data Center Management Software](https://www.getapp.ca/directory/277/data-center-management/software) - [CMDB Software](https://www.getapp.ca/directory/1141/cmdb/software) ## Alternatives 1. [Auvik](https://www.getapp.ca/software/103541/auvik) — 4.7/5 (99 reviews) 2. [ManageEngine OpManager](https://www.getapp.ca/software/90387/manageengine-opmanager) — 4.5/5 (260 reviews) 3. [UVexplorer](https://www.getapp.ca/software/2062522/uvexplorer) — 4.3/5 (34 reviews) 4. [Pulseway](https://www.getapp.ca/software/101507/pulseway) — 4.7/5 (310 reviews) 5. [Pandora FMS](https://www.getapp.ca/software/2056470/pandora-fms) — 4.5/5 (125 reviews) ## Reviews ### "An amazing data capture tool" — 5.0/5 > **Zain** | *July 31, 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: UI is super friendly to use. Data sources have enough variety for any environment. Best part is the Support, Faddom's AI support is easy to engage, just an email away with no hassle of logging into portal and entering tons of details. AI support generally answers the query in first go and support person then follows up on queries. > > **Cons**: When joined to domain, we loose the capability to sign in with the break glass account. So in case of a disaster where we have to quickly login using breakglass account we have to first disable domain join from the console CLI. > > Satisfied overall. We have all data sources listed in Faddom what we wanted. Support is amazing that is the best part. ----- ### "The ultimate affordable application dependency mapping tool for the system engineer" — 5.0/5 > **Marc** | *November 21, 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: - Fantastic tool for phase out of legacy servers, domain controllers - fantastic documentation tool - Provides insight whether network staff have implemented firewall changes - Visual tool for change management - Ideal tool for datacenter or cloud migrations > > **Cons**: The licensing part sometimes need a manual renewal, this is however a minor issue. > > It is the only product where I actually can request new features or get immediate support feedback to implement my query. Faddom has brought me extremely much insight in the "hidden" domains of engineers and products (where people who have set them up in the past are no longer there). By far the best software product and company I have worked with in the last 25 years. ----- ### "Great Product" — 5.0/5 > **Matan** | *August 20, 2020* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Mapping and Analyzing AWS Data Transfer \! \! > > **Cons**: nothing. great company, great peolpe, great product. ----- ### "Fast, Insightful Infrastructure Mapping with Room to Grow" — 5.0/5 > **Verified Reviewer** | *August 6, 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's ease of use and ease of installation. The data from the system is also very relevant. The price is right on target also. > > **Cons**: The depth of data presented can be complex, making onboarding and navigation slightly confusing for non-technical users. > > My experience with Faddom has been largely positive. It excels at providing clear, real-time visualization of application dependencies and network topology without the need for deploying agents. ----- ### "Great valuse and easy setup" — 5.0/5 > **Alex** | *August 11, 2025* | Alternative Medicine | Recommendation rating: 9.0/10 > > **Pros**: Easy to setup and had maps withing hours. Quickly shows were and how systems communicate. Setup was done in under 2 hours > > **Cons**: Automatic updates occasionally have issues. Support is great and are able to quickly resolve the issue. > > The development team have been using it and love that they can quickly see how the apps communicate with different systems ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2048286/faddom?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2048286/faddom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data