---
description: Detailed reviews on Syracuse based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Syracuse with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Syracuse Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Syracuse](/software/2048197/syracuse)

# Syracuse

Canonical: https://www.getapp.ca/software/2048197/syracuse

> Alfeo is a French publisher specializing in knowledge and document management solutions.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Syracuse

? Enable employees to find the right information for their assignments. Gain efficiency.

? Decrease frustration and wasted energy searching for useful information. Improve employee satisfaction.

? Add value to information regardless of its original source. Increase the ROI of the Information System. 

? Decrease Dark Content.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alfeo

## Commercial Context

- **Starting Price**: €17.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing information is provided by Alfeo.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, English, French
- **Available Countries**: Belgium, Canada, France, Luxembourg, Monaco, Morocco, Switzerland, Tunisia, United Arab Emirates

## Features

- API
- Access Controls/Permissions
- Access Expiration Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Calendar Management
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Content Library
- Content Management System (CMS) Software
- Customizable Branding
- Customizable Fields
- Customizable Reports

## Integrations (7 total)

- BlueMind
- CVS
- Ciril GROUP Suite
- CrossKnowledge Learning Suite
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Document Management Software](https://www.getapp.ca/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.ca/directory/284/document-management/software)
- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)
- [Document Control Software](https://www.getapp.ca/directory/1175/document-control/software)
- [Knowledge Base Software](https://www.getapp.ca/directory/2823/knowledge-base/software)

## Alternatives

1. [Confluence](https://www.getapp.ca/software/90949/confluence) — 4.5/5 (3663 reviews)
2. [Microsoft SharePoint](https://www.getapp.ca/software/90850/sharepoint) — 4.4/5 (5412 reviews)
3. [Notion](https://www.getapp.ca/software/132111/notion) — 4.7/5 (2709 reviews)
4. [Guru](https://www.getapp.ca/software/123167/guru) — 4.8/5 (639 reviews)
5. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5058 reviews)

## Reviews

### "Avis Syracuse" — 4.0/5

> **Régis** | *October 24, 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Les possibilités de paramétrage avancés que peut réaliser l'administrateur lui-même sans faire appel à l'assistance.
Les fonctionnalités de personnalisation et d'éditorialisation au portail
> 
> **Cons**: L'éditeur de texte de l'outil de blog pas très fiable.
Rien d'autre à redire sur l'utilisation du logiciel.
> 
> Le logiciel Syracuse est très bien adapté à mon contexte professionnel et au cahier des charges que nous avons demandé à Alféo.

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### "Un produit évolutif qui répond au besoin" — 5.0/5

> **Christine** | *October 25, 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Logiciel métier pour les bibliothèques et centres de documentation qui répond à l'ensemble des fonctionnalités demandées. Très facile à prendre en main. Très paramétrable. Mise en oeuvre un peu fastidieuse mais dépend du chef de projet et du périmètre du projet. Logiciel qui évolue très régulièrement : 3 mises à jour par an donc les demandes d'évolution arrivent rapidement.
> 
> **Cons**: Il manque actuellement la fonctionnalité permettant de gérer les inscriptions en ligne aux formations : gestion des listes d'attente, feuilles d'émargement...
> 
> Solution qui répond complètement à notre besoin. Le fait que le logiciel soit jeune et évolue très régulièrement est un plus.

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### "Système intégré de gestion de bibliothèque" — 4.0/5

> **Juliette** | *September 27, 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Fonctionnalités en saisie/modification de notice super \!
> 
> **Cons**: Le thesaurus qui est difficile à adapter et à gérer
> 
> A part quelques dysfonctions occasionnelles, ce SIGB sur étagère est maniable, facilement paramétrable et administrable (il faut pratiquer quotidiennement sinon on oublie\!)

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### "Un excellent logiciel de gestion de contenus documentaires" — 5.0/5

> **Julien** | *October 31, 2022* | Government Relations | Recommendation rating: 10.0/10
> 
> **Pros**: Fonctionnalités natives très puissantes, souplesse et adaptabilité par les paramétrages. CMS propriétaires mais très puissants, permettant une activité éditoriale complète
> 
> **Cons**: Des améliorations sont encore possible sur l'espace de ressources documentaires propre des utilisateurs
> 
> Gestion parfaite des besoins de diffusion documentaire

## Links

- [View on GetApp](https://www.getapp.ca/software/2048197/syracuse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/syracuse/> |
| en-AE | <https://www.getapp.ae/software/2048197/syracuse> |
| en-AU | <https://www.getapp.com.au/software/2048197/syracuse> |
| en-CA | <https://www.getapp.ca/software/2048197/syracuse> |
| en-GB | <https://www.getapp.co.uk/software/2048197/syracuse> |
| en-IE | <https://www.getapp.ie/software/2048197/syracuse> |
| en-NZ | <https://www.getapp.co.nz/software/2048197/syracuse> |
| en-SG | <https://www.getapp.sg/software/2048197/syracuse> |
| en-ZA | <https://www.getapp.za.com/software/2048197/syracuse> |
| fr | <https://www.getapp.fr/software/2048197/syracuse> |
| fr-BE | <https://fr.getapp.be/software/2048197/syracuse> |
| fr-CA | <https://fr.getapp.ca/software/2048197/syracuse> |
| nl | <https://www.getapp.nl/software/2048197/syracuse> |
| nl-BE | <https://www.getapp.be/software/2048197/syracuse> |
| pt | <https://www.getapp.com.br/software/2048197/syracuse> |
| pt-PT | <https://www.getapp.pt/software/2048197/syracuse> |

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