--- description: Detailed reviews on Pilera Software based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Pilera Software with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pilera Software Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [HOA Software](/directory/943/hoa/software) > [Pilera Software](/software/2048184/pilera-property-management) # Pilera Software Canonical: https://www.getapp.ca/software/2048184/pilera-property-management Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2048184/pilera-property-management?page=2) > HOA and property management solution providing automated dynamic communications, maintenance management, customer support, mobile-friendly websites and resident portals, comprehensive unit and owner tracking, and more. > > Verdict: Rated **4.7/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pilera Software 1\) A secure, cloud-based application that enables managers to work from anywhere. 2) Instantly communicate with your residents in minutes. Send automated phone, email and text and know with confidence that your message was sent with real-time message delivery analytics. 3) Organize all your work, including maintenance, customer support, ACRs, and tasks all in one place. 4) A central place for residents to securely access all of their community information in one place. 5) Pick and choose the products you want. 6) Integrate with leading accounting software to keep your data consistent. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 29 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pilera Software - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pilera offers flexible pricing plans to scale with your community or management company's needs: 1) Basic - Start building connections with your community through basic communication \& resident portals. 2) Professional - Take your operations and resident engagement a step further with advanced communications and ticketing. 3) Enterprise - Advanced capabilities for large-scale communities and small-sized management companies. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Calendar Management - Communication Management - Complaint Management Software - Compliance Management - Contact Management Software - Customizable Branding - Customizable Templates - Dashboard Software - Document Management Software - Drag & Drop - Electronic Payments - Event Management Software - Faculty/Staff Management - Fee Collection - File Management ## Integrations (5 total) - C3 - CINC - OpenText Dimensions RM - QuickBooks Online - Vantaca ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support ## Category - [HOA Software](https://www.getapp.ca/directory/943/hoa/software) ## Related Categories - [HOA Software](https://www.getapp.ca/directory/943/hoa/software) - [Real Estate Property Management Software](https://www.getapp.ca/directory/182/real-estate-management/software) - [Property Management Software](https://www.getapp.ca/directory/181/property-management/software) ## Alternatives 1. [Buildium](https://www.getapp.ca/software/101749/buildium-property-management-software) — 4.5/5 (2205 reviews) 2. [Condo Control](https://www.getapp.ca/software/114259/condo-control-central) — 4.7/5 (242 reviews) 3. [PayHOA](https://www.getapp.ca/software/109793/payhoa) — 4.7/5 (575 reviews) 4. [Vantaca](https://www.getapp.ca/software/2050285/vantaca) — 4.4/5 (110 reviews) 5. [Neigbrs by Vinteum](https://www.getapp.ca/software/106605/neigbrs) — 4.4/5 (47 reviews) ## Reviews ### "I love that I can contact my HOA on my time." — 5.0/5 > **Verified Reviewer** | *April 12, 2018* | Recommendation rating: 10.0/10 > > **Pros**: Finding time to contact my HOA while they are open and I am not at work can be difficult, that is why i love being able to communicate through the portal. I also never have to worry about missing anything since I can just check online. > > **Cons**: I do not have anything negative to say about the site other than it took a little bit of time for our account to get set up. Otherwise, I love everything. ----- ### "Dependable, Scalable, Consolidates, basis for our recent success\!" — 5.0/5 > **Carlos** | *August 5, 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We can document every interaction with our residents. It has built-in ticketing/tracking abilities. We can customize who we send communications to. from an individual to the entire community. It gives us the ability to know if the messages are received and opened. Provides us with the ability to provide a Document repository for every community. The ability to provide a Resident Portal to every homeowner or tenant. The product support is exceptional\! > > **Cons**: Set up takes a bit of getting used to. In the beginning, the flexibility the product offers can delay finding the best level of efficiency. > > We have been in the business for nearly 30 years, in that time we have seen many offerings in the marketplace. We moved to Pilera from another product that was considered the leader in our industry for years. We moved away due to constant glitches with our old provider's product and the lack of support to rectify them. Our expectations with Pilera have been exceeded. Our business has grown at a pace we have not experienced ever. A great amount of this success is due to Pilera. We use Jenark as our financial platform and Pilera integrates with it seamlessly and many other financial platforms. We have not experienced any significant technical issues with our integration. Our office now runs all our resident interface and communications through Pilera. The resident portals have been a big hit with our residents. I can't tell you how happy our Boards are with our reporting capabilities. What we really appreciate from a business perspective is the level of support and the constant improvement culture Pilera exhibits. They don't rest on their laurels. They continue to improve on their offerings. ----- ### "360 coverage for an HOA" — 3.0/5 > **Rod** | *October 30, 2025* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Pilera is in a tough market as HOAs have limited resources. Pilera is ever expanding its services and for a 360 degree product does a good job. There are not many things than an HOA requires that is not available with Pilera. > > **Cons**: I have had challenges with support, but later learned the resource was the problem and they were removed. Otherwise, the biggest challenge is not technical, it is users logging in. some SSO would be helpful as we have users that can't even remember their password (Seniors) and therefore would not interact with the product...not Pilera's fault. > > Again, overall Pilera provide 360 degrees of the functional coverage an HOA requires including Finance, Communication, Discussion, marketplace, Service tickets, and I am sure I am missing some. They now have a Voting solution which we hope to leverage to gather feedback and increase communication. ----- ### "19 months live with Pilera Property Management" — 4.0/5 > **Sarah** | *August 3, 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Pilera is very willing to listen and make adjustments to the software if they see the value and how it help all of their clients. This is what they promised me before the change and they in my opinion made changes I have asked about and others that I have appreciated. This is why I value Pilera and recommend them to all Associations. > > **Cons**: The time it takes the programmers to adjust the software. When we asked if they could make the contacts searchable it took over a month. But I know this was not something every Association would want. Pelican Cove uses the contact information for gate entry so making it searchable helps when Lowes comes in for a delivery and does not know the unit number they are going to. > > Unit owners being to self-help. A lot of them do online work orders and print their own forms (ie: application to sell or lease, covenant to run) to submit when needed. ----- ### "good program and service" — 5.0/5 > **Mark** | *December 19, 2022* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: able to send out blast emails to residents from office or home for planned emails able to set a time for them to go out easy to use and maintain information on residents > > **Cons**: I found nothing wrong with the software it does whats we need > > Experience has been good We use lot numbers for our homes as tracking for certain information and when we asked tech support on how we could make this work the person in the Tech Department worked with us and he came up with a way to solve it ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2048184/pilera-property-management?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2048184/pilera-property-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data