Casino Schedule Ease

4.4 (11)
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Cloud-based staff scheduling software for casinos

About Casino Schedule Ease

Casino Schedule Ease is a cloud-based table game scheduling software, which helps casinos build and monitor staff’s schedules. Features include remote access, attendance tracking, overtime calculation, fingerprint and image authentication, role-based permissions, data storage, and reporting.

The software enables owners to create daily plans using a customizable drag-and-drop road map and select dealers for gaming tables and pits. Casino Schedule Ease includes a rating system, which lets supervisors align dealers at high-limit tables based on their talents and availability. Its biometric time clock allows employees to clock-in/out of premises and synchronizes the data with schedules.

Staff members can view their upcoming schedules, select shift preferences, request PTOs or emergency leaves, swap shifts with other employees, and access their HR data such as accrued valuation or FMLA regulations via mobile devices. Managers can approve or decline leave requests, track employees requesting any shift change, determine tables with skilled dealers, and monitor daily, weekly, or monthly leave trends.


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Casino Schedule Ease

4.4 (11)
VS.
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Starting Price

US$250.00
month
US$29.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

30
365

Integrations

No integrations found
6

Ease of Use

4.5 (11)
4.7 (346)

Value for Money

4.6 (11)
4.7 (346)

Customer Service

4.8 (11)
4.9 (346)
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Reviews

Overall rating

4.4 /5
(11)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

Already have Casino Schedule Ease?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
Vince
Vince
Overall rating
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use for Company and end users

Reviewed on 2021-04-08

Pros

Easy to use for Management to schedule employees and easy for staff to see schedules and make changes from work, home computer or phone.

Cons

Not much to dislike about this software, works well and is more affordable than competitors products.

Alternatives Considered

Cetec ERP

Reasons for Switching to Casino Schedule Ease

Cost, ease of use and support.

Response from GEC Computer Systems

Hello Vince,

Thank you for your candor!

We strive to provide world class customer service to all of our clients. We have enjoyed working with everyone on the team at the Borgata!

Thank you,
The Schedule Ease Team

GLADYS
Overall rating
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Perfect Scheduling Software

Reviewed on 2021-04-03

One major problem that was solved with Casino Schedule Ease was the efficiency of the schedule. The...

One major problem that was solved with Casino Schedule Ease was the efficiency of the schedule. The benefits that were realized was how the roadmaps gave a detailed structure that allowed the user (schedulers) to schedule the exact number of employees or games as required or needed under the direction of senior management. The system is so efficient that the scheduler can run reports of employee needs projection for weeks or months in advance. The system allows the user to run schedules in real time to predict labor outcomes for any particular period or week in the future. As the Casino Scheduling Manager, I was able to run many reports that solved many queries that management had for future weeks. This allowed me to predict financial outcomes to my managers that may impact weekly or monthly budgets. Having these options, it was beneficial to the Table Games Department with over four hundred employees to predict financial impact in advance for senior leaders. Overall I found Casino Schedule Ease useful in all aspects from employees being able to communicate without having to call the office, and to presenting daily or weekly reports on demand.

Pros

I love Casino Schedule Ease because it is so easy and simple to navigate through the entire software from viewing the schedules, monitoring daily activities, viewing leave codes, running labor reports for each individual job code to an entire department in the casino division. It is so user friendly that everyone can adapt and use the product without any challenges. This is from a line staff to manager perspective, to the Director of Labor Analytics perspective. The product is easy to use where you are guided by detailed links/options negating the individual to areas retrospective to the individual. An example: A Croupier (line staff) login allows the employee access to all features of the product pertaining to that individual (viewing the schedule, making requests, payroll queries, call outs). Another Example: The payroll editor, edits and approves time specific to each department or division. The feature that are most impactful was the features of the differences in the payroll structure.

Cons

Initially, the one thing that I liked least about the software was that Atlantis used a particular employee card with a barcode at the back. The employee could either manually swipe in for work or scan the barcode to register the swipe. Casino Schedule Ease system wasn’t compatible with the employee card to allow employees to scan the code. Employees had to manually enter the codes in the timeclocks to register for work. Casino Schedule Ease support quickly addressed the concern and gave my employer two options to resolve the concern. Integration with existing payroll processes was difficult initially because of the many payroll structures in one division. An example: There were several unique payroll structures within one department. One employee receives overtime after eight hours worked on any day but another employee in that same department does not receives overtime after eight hours on any day but might receive a lieu day if that employee worked an additional six hours (after eight hours) on that day. Whenever there was a payroll issue or concern, the support team responded immediately addressing the issue until it was resolved.

Response from GEC Computer Systems

Thank you very much Gladys for your candid and honest evaluation. We really appreciate working with you and the Atlantis, people like yourself make our system shine.

Kelly

bradley
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

On its way up

Reviewed on 2021-03-30

Pros

I like the fact that there are many different reports to run and you can easily save information on employees and since it is now web based, you can work from home if needed.

Cons

the original portal was more user friendly but with the new system being constantly updated, once we get the hang of it it will be a breeze.

Response from GEC Computer Systems

Thank you Bradley for your candor... as you know we upgraded a few months back and after using our system at Mt. Airy for almost 10 years now, we totally understand change is hard especially when you have other important tasks to do each and every day!

We'll schedule a call with you and excited to listen to any suggestions or input you offer to help make the system better.

Dennis
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Exceptional Product and Service

Reviewed on 2021-04-07

The overall experience has been very positive. [SENSITIVE CONTENT HIDDEN] have been available,...

The overall experience has been very positive. [SENSITIVE CONTENT HIDDEN] have been available, approachable, and eager to help us in any way they can.

Pros

The system is very user friendly for employees and administrators. Product support has always been a valuable asset to the product and in continues to exceed my expectations.

Cons

During the last ten years any cons the system may have had were quickly addressed and rectified. Rather than label them cons I would label them as enhancements to to a system that was very good but rather than being satisfied with a product that is very good the company has strived to continually make the product better.

Response from GEC Computer Systems

Thank you very much for the review Dennis.

We really try hard to meet or exceed our clients expectations and look forward to your continued support.

We enjoy very much working with you and your team and grateful for the opportunity each and every day.

Sincerely,
Kelly Sr.

Savannah
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Schedule Ease

Reviewed on 2021-04-06

Schedule Ease has been a helpful tool to schedule and keep things organized and running smoothly....

Schedule Ease has been a helpful tool to schedule and keep things organized and running smoothly. The staff at Schedule Ease has been great at lending support and answering my questions. I appreciate the many various capabilities that this system has.

Pros

Schedule Ease makes scheduling several departments relatively easy. It is more than just a simple schedule. It has so many added features that help track call outs, PTO, and make communicating with employees easy. Schedule Ease is easy to navigate. The staff at Schedule Ease is also extremely helpful and respond quickly if I need help with something.

Cons

One of the only cons that I have with this system is the occasional glitches, where things don't work for whatever reason. However, the issue usually gets resolved quickly by the support staff.

Response from GEC Computer Systems

Hi Savannah!

Thank you very much for the kind words. We truly enjoy working with you and the rest of the Del Lago Team.

We appreciate your continued support and look forward to continuing our relationship with Del Lago!

Showing 5 reviews of 11 Read all reviews

Casino Schedule Ease FAQs

Below are some frequently asked questions for Casino Schedule Ease.

Casino Schedule Ease offers the following pricing plans:

  • Starting from: US$250.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is based on per user and features needed. Contact sales for hassle-free price quotes.

Casino Schedule Ease has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Casino Schedule Ease supports the following languages:

English

Casino Schedule Ease supports the following devices:

We do not have any information about what integrations Casino Schedule Ease has

Casino Schedule Ease offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

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