---
description: Detailed reviews on Citadel Team based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Citadel Team with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Citadel Team Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Citadel Team](/software/2047875/citadel-team-1)

# Citadel Team

Canonical: https://www.getapp.ca/software/2047875/citadel-team-1

> Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chat, voice calls, and video conferences. It enables managers to grant access permissions to specific users, create groups, and share documents with colleagues.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thales Group
- **Founded**: 1983

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Thales SIX GTS for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: France, Germany, United States

## Features

- API
- Access Controls/Permissions
- Activity/News Feed
- Alerts/Notifications
- Blogs
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Document Management Software
- Document Storage
- Drag & Drop
- Employee Database
- Employee Directory
- File Sharing Software
- Knowledge Management Software
- Live Chat Software
- Mobile Access

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software)
- [Video Conferencing Software](https://www.getapp.ca/directory/528/video-conferencing/software)
- [Internal Communications Software](https://www.getapp.ca/directory/1267/internal-communications/software)
- [Employee Communication Tools Software](https://www.getapp.ca/directory/1639/employee-communication-tools/software)

## Alternatives

1. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5058 reviews)
2. [monday.com](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (5726 reviews)
3. [Axero](https://www.getapp.ca/software/90839/axero) — 4.5/5 (87 reviews)
4. [Hiver](https://www.getapp.ca/software/20502/hiver) — 4.7/5 (146 reviews)
5. [Asana](https://www.getapp.ca/software/90584/asana) — 4.5/5 (13547 reviews)

## Reviews

### "A great messaging app \!" — 5.0/5

> **Marie-Reine** | *November 13, 2019* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Citadel Team is quite easy to use. It's like a 'whatsapp' but safer. It is really intuitive \! 
I only use it with my team to coordinate our work. We can easily share and store heavy files (that can't be shared by e-mail). I can preview files on my phone, which is quite convenient. 
I also really appreciate the fact that I can use Citadel on several phones AND on my computers at the same time. Synchronisation is very fast \! 
The web version is really great \!
> 
> **Cons**: Citadel Team is really great but if I have to highlight something that I do not really appreciate, it would be the fact that  sometimes it can take a bit time to synchronise with each device I'm working on. 
But I guess it depends of the wifi\!
> 
> As I said above, Citadel is quite great to work with my co-workers. 
We don't really use e-mails between us anymore and we share heavy files with Citadel. 
Our exchanges are faster and my mailbox is less crowded. 
I enjoy this software and I would recommend.

## Links

- [View on GetApp](https://www.getapp.ca/software/2047875/citadel-team-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/citadel-team-1/> |
| en-AE | <https://www.getapp.ae/software/2047875/citadel-team-1> |
| en-AU | <https://www.getapp.com.au/software/2047875/citadel-team-1> |
| en-CA | <https://www.getapp.ca/software/2047875/citadel-team-1> |
| en-GB | <https://www.getapp.co.uk/software/2047875/citadel-team-1> |
| en-IE | <https://www.getapp.ie/software/2047875/citadel-team-1> |
| en-NZ | <https://www.getapp.co.nz/software/2047875/citadel-team-1> |
| en-SG | <https://www.getapp.sg/software/2047875/citadel-team-1> |
| en-ZA | <https://www.getapp.za.com/software/2047875/citadel-team-1> |

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