---
description: Detailed reviews on Cisco Umbrella based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cisco Umbrella with similar products.
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title: Cisco Umbrella Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Cloud Security Software](/directory/291/cloud-security/software) > [Cisco Umbrella](/software/2047862/cisco-umbrella)

# Cisco Umbrella

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> Cisco Umbrella is an enterprise network security solution that provides DNS-layer security to block threats before connections are established. The platform includes features such as secure web gateway, cloud access security broker, data loss prevention, cloud-delivered firewall, and malware protection. It leverages threat intelligence from Cisco Talos and operates on a global cloud infrastructure to protect users and devices across multiple locations.
> 
> Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Cisco Umbrella

Delivers cloud-based network security that blocks threats at the DNS layer before connections are established
Integrates multiple security functions, including secure web gateway, cloud access security broker, data loss prevention, and malware protection, in a unified platform
Provides a zero trust approach to secure access for users and devices, supporting both public and private applications without extra verification steps
Offers advanced threat intelligence through Cisco Talos, enabling proactive defense against known and emerging cyber threats
Simplifies security management with unified policy controls and streamlined deployment for organizations of all sizes

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 19 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Cisco for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Canada, France, Germany, Italy, Japan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Monitoring
- Activity Tracking
- Alerts/Notifications
- Audit Management
- Cloud Application Security
- Compliance Management
- Data Loss Prevention Software
- Data Security
- Endpoint Management
- Endpoint Protection Software
- Event Logs
- Firewalls
- Incident Management Software
- Monitoring
- Network Security Software
- Policy Management Software
- Real-Time Monitoring
- Remote Monitoring & Management

## Integrations (2 total)

- Cisco Meraki
- Talos

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud Security Software](https://www.getapp.ca/directory/291/cloud-security/software)

## Related Categories

- [Cloud Security Software](https://www.getapp.ca/directory/291/cloud-security/software)
- [Cybersecurity Software](https://www.getapp.ca/directory/1035/cybersecurity/software)
- [Network Security Software](https://www.getapp.ca/directory/1443/network-security/software)
- [Computer Security Software](https://www.getapp.ca/directory/676/antivirus/software)
- [Threat Intelligence Solutions](https://www.getapp.ca/directory/2723/threat-intelligence-software/software)

## Alternatives

1. [Malwarebytes for Business](https://www.getapp.ca/software/2057010/malwarebytes-for-business) — 4.7/5 (2517 reviews)
2. [RiskProfiler](https://www.getapp.ca/software/2069597/riskprofiler) — 5.0/5 (46 reviews)
3. [ESET Endpoint Security](https://www.getapp.ca/software/119799/eset-endpoint-security) — 4.7/5 (1171 reviews)
4. [Cloudflare](https://www.getapp.ca/software/91022/cloudflare) — 4.7/5 (524 reviews)
5. [AVG Antivirus Business Edition](https://www.getapp.ca/software/101747/avg-business-edition) — 4.3/5 (2146 reviews)

## Reviews

### "Quality Cloud Protection" — 5.0/5

> **Leonardo** | *February 28, 2023* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: What I like the most about this device is its stability because it protects against malware and phishing in real time, and its stability in the cloud. organization. Besides the fact that the client interface is very intuitive.
> 
> **Cons**: Having used this kit myself, I have not found a single fault as it is very easy to set up. Also, apart from the fact that we only have to configure what and how we want to protect and add PCs, we are quite comfortable with this product.
> 
> My particular opinion is that it is a great tool from cisco since it is very intuitive. Also, Cisco adds a layer of DNS-based protection against malware, which is very useful.

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### "Adir Ben Hamo" — 5.0/5

> **Adir** | *May 5, 2025* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: Ambrella acts as the first line of defense by blocking access to malicious domains at the DNS level, before a connection is ever established.
> 
> **Cons**: This early-stage protection is vital in environments with legacy systems or remote operations (e.g., R\&D labs, remote sites like Neot Hovav or Beit Shemesh).
> 
> The deployment experience with Cisco Umbrella is notably smooth and fast—DNS-layer integration can be rolled out in hours, not days. For an organization with global sites, mobile users, and third-party contractors, Umbrella simplifies protection without requiring heavy infrastructure or VPN dependencies.

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### "Cisco Umbrella is a must have DNS security layer for any organization serious about protection." — 5.0/5

> **Ben** | *August 3, 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Cisco Umbrella provides a critical component of global DNS security by blocking malicious domains while making the deployment simple, easy to rollout, and across all platforms.
> 
> **Cons**: The only think I would dislike about Cisco Umbrella would be sometimes it is difficult to contact support.
> 
> We have fully deployed and have been using Cisco Umbrella on every device possible for over 6 years.

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### "Solid Security Software with Room for Improvement in Support" — 4.0/5

> **Eli** | *May 16, 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Cisco Umbrella effective helps prevent malicious activity and implement content filtering by utilizing DNS filtering.
> 
> **Cons**: Product support since the company was acquired by Cisco has been inferior to the level of support provided by OpenDNS. Forced integration with Cisco mobile client is unwelcome.
> 
> Overall, our experience with Cisco Umbrella has been positive.  There are some negative changes that are expected when a smaller company is acquired by a large corporation.

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### "Reliable Cloud-Based Security for Protecting Users and Network" — 5.0/5

> **Khimson** | *August 17, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Strong cloud-based DNS security and web protection
Helps block malicious websites, phishing, and malware
Easy to deploy without installing hardware at every location
Useful visibility into internet activity and security threats
Good integration with other Cisco security products
Effective for protecting remote users and devices
> 
> **Cons**: Can be expensive for smaller organizations
Initial configuration can take some time
Reporting and dashboards can feel overwhelming
Some advanced features require additional licensing
Troubleshooting DNS-related issues can occasionally be challenging
> 
> Cisco Umbrella is a strong security solution for protecting users from malicious and inappropriate internet activity. Its cloud-based architecture makes deployment relatively simple, and the additional visibility into DNS requests and security threats is very useful for IT administrators. While the licensing cost and configuration complexity can be drawbacks, overall it is a reliable and effective layer of network security.

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