---
description: Detailed reviews on Video Call Center based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Video Call Center with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Video Call Center Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Video Call Center](/software/2047829/video-call-center)

# Video Call Center

Canonical: https://www.getapp.ca/software/2047829/video-call-center

> Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Video Call Center

\- Simple, customer friendly UI&#10;- Feature rich operator UI (flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow)&#10;- Quick customization, easy branding&#10;- Easy, browser-based access&#10;- Rapid implementation (within 3-5 weeks)&#10;- Simple integration with existing contact center framework, back-end and archiving systems.

## About the vendor

- **Company**: Abylon Software

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Hungarian, Romanian
- **Available Countries**: Hungary

## Features

- API
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Chat/Messaging
- Contact Database
- Interaction Tracking
- Live Chat Software
- Monitoring
- Queue Management
- Reporting/Analytics
- Third-Party Integrations

## Category

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (314 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Convoso](https://www.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [Readymode](https://www.getapp.ca/software/107701/xencall) — 4.6/5 (136 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2047829/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2047829/video-call-center> |
| de-AT | <https://www.getapp.at/software/2047829/video-call-center> |
| en | <https://www.getapp.com/customer-service-support-software/a/video-call-center/> |
| en-AE | <https://www.getapp.ae/software/2047829/video-call-center> |
| en-AU | <https://www.getapp.com.au/software/2047829/video-call-center> |
| en-CA | <https://www.getapp.ca/software/2047829/video-call-center> |
| en-GB | <https://www.getapp.co.uk/software/2047829/video-call-center> |
| en-IE | <https://www.getapp.ie/software/2047829/video-call-center> |
| en-NZ | <https://www.getapp.co.nz/software/2047829/video-call-center> |
| en-SG | <https://www.getapp.sg/software/2047829/video-call-center> |
| en-ZA | <https://www.getapp.za.com/software/2047829/video-call-center> |
| es | <https://www.getapp.es/software/2047829/video-call-center> |
| es-CL | <https://www.getapp.cl/software/2047829/video-call-center> |
| es-CO | <https://www.getapp.com.co/software/2047829/video-call-center> |
| es-MX | <https://www.getapp.com.mx/software/2047829/video-call-center> |
| fr | <https://www.getapp.fr/software/2047829/video-call-center> |
| fr-BE | <https://fr.getapp.be/software/2047829/video-call-center> |
| fr-CA | <https://fr.getapp.ca/software/2047829/video-call-center> |
| nl | <https://www.getapp.nl/software/2047829/video-call-center> |
| nl-BE | <https://www.getapp.be/software/2047829/video-call-center> |
| pt | <https://www.getapp.com.br/software/2047829/video-call-center> |
| pt-PT | <https://www.getapp.pt/software/2047829/video-call-center> |

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