About Joist

Joist is a billing and invoicing platform, which assists contractors in insulation, masonry, drywall, electrical, fencing, flooring, carpentry, and other sectors with customer management, online payments, work orders, and more. Professionals can create estimates with cost markups, deposit requests, payment schedules, and job images.

Joist allows administrators to view monthly sales reports, track outstanding invoices, record payments and add business logos to customize invoices according to requirements. Individuals can accept credit card payments and store, export or access customer information within a unified platform. Professionals can receive notifications about opened and viewed invoices or estimates. It also offers mobile applications for Android and iOS devices.

The system enables contractors to organize, manage, synchronize and automate bookkeeping data with Quickbooks Online. Using Joist, contractors can also share invoices and offer custom payment schedules for customers.

Pricing starting from:

US$13.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Joist

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$13.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Joist

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Joist Software - Joist accept payments
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Joist Software - Joist accept payments
Joist Software - Joist client list
Joist Software - Joist create estimates

Features

Total features of Joist: 15

  • Alerts/Notifications
  • Billing & Invoicing
  • Customizable Branding
  • Customizable Invoices
  • Electronic Payments
  • Estimating
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Quotes/Estimates
  • Reporting & Statistics

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Chargebee

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FreshBooks

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Reviews

Overall rating

4.0 /5
(50)
Value for Money
3.8/5
Features
3.7/5
Ease of Use
4.4/5
Customer Support Software
3.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 50
Khadijah
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Joist was my starter invoice application. It allowed my small business to go to the next level

Reviewed on 7/2/2018

Pros

I love that joist is easy to use from computer or smart phone on the go is not a problem. Joist is easy to use and understand even for older people who are not use to computers. When a payment is sent I can update my invoice so that I may see how much I have made even can update payment plans and make contracts

Cons

The fee for receiving payments via the app. Sometimes the site and app can be down for maintenance when I really need it

Jason
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Joist- the estimating software you've been waiting for

Reviewed on 11/13/2019

Joist not only acts as a great estimating / quoting software. It functions as a decent crm,...

Joist not only acts as a great estimating / quoting software. It functions as a decent crm, tracking customers email views and allowing you to sort them in multiple ways.

Financing is built right in, making it a seamless presentation tool. You are also able to take payments.

Pictures and documents can be uploaded right to your proposal. Different contracts can also be attached for commercial, residential, new construction etc.

Pros

Joist is simple to set up, use and demonstrate.

Estimates can be emailed or texted right to the customers phone.

Cons

Lacks more robust features other offering in the estimate software category have.

Not quite a full featured estimate software or crm but a very functional combination of both.

matthew
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Works great for invoicing

Reviewed on 7/5/2018

Pros

The app itself works great. Very helpful to email customer a invoice, estimate or a receipt right on the job

Cons

First- I wish when I look up a Customer Support, it would not only pull up his contact info, but also a history of his jobs/invoices
Second- when you have customers pay with cc, joist uses WePay to process. WePay is a joke, zero communication, they went right into my bank acct and stole money simply because a customer clicked a dispute button because he was mad I didn't answer my phone when my sister was in a hospital.GONE and only through chats online have I received a pitiful notice that it will take up to 45 days to return my money, even after it took the blink of an eye to steal it. Crooks! And I will stop using joist just because of this instance. Boot WePay, hire a legit company like PayPal and I'd come back. Until then, I'm looking for new invoice company.

Pete
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great starter platform

Reviewed on 5/15/2022

Support is not very responsive nor willing to provide real assistance. It's really a shame, because...

Support is not very responsive nor willing to provide real assistance. It's really a shame, because it really could be a dynamite program if they actually listened to customer's needs, and provided stronger functionality. They could even charge more. But they don't seem to care.

Pros

Simple and straightforward, although lacking much needed functionality.

Cons

Doesn't provide for a contractor who regularly services companies or multiple locations, just simple contacts with single locations. Support team doesn't work to implement additional features based on user input, not interested. Unfortunate.

Rj
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Love Joist but support resolution has difficulty

Reviewed on 4/29/2019

Professional look and on the spot updates for materials used and labor expended which really...

Professional look and on the spot updates for materials used and labor expended which really increases accuracy. I really really love this product... I just hope I can get the email thing worked out.

Pros

For Free software I can't complain - it does a great job at almost everything. I have several friends that are now using it and love it. I don't use Quick Books but it does have a sync feature if you use QB.

It takes a little getting use to when adding Items and clients but once it is set up it is awesome!!

Cons

The only problem I am having is sending email from my Samsung Galaxy Tab A device. I can create invoices but when I send them it acts like it works but doesn't send anything. I have had a ticket open for several weeks with little being done.

I can send from my PC and my Phone but not my tablet. It is like it does not send my email request to the Joist server. I believe the problem to be with the APP itself.

I am waiting on someone to call me that can look at my account while I am sending email to see what if anything they are getting from my app.

Showing 5 reviews of 50 Read all reviews

Joist FAQs

Below are some frequently asked questions for Joist.

Joist offers the following pricing plans:

  • Starting from: US$13.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Joist is offered across three pricing plans, outlined below. A discount is given for annual commitments. Starter: Available for free Pro: $12 per month Pro Elite: $29 per month

Joist has the following typical customers:

Self Employed, 2-10, 11-50

Joist supports the following languages:

English

Joist supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Joist has

We do not have any information about what support options Joist has

Related categories

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