About Zego

Take the friction out of your most critical resident touchpoints and automate the dreaded tasks that consume community managers. Zego offers resident experience management technology that creates a sense of community and inclusion, while also empowering on-site staff. From payments and utilities to communications and smart devices, we help you boost retention, productivity, and NOI. Our four product lines enhance resident experiences and driver greater staff efficiency across your communities.

Zego Pay: Save your staff time with 100% digital payments
Zego minimizes the amount of paper payments that come through the door by offering residents convenient and flexible payment alternatives. Residents can pay online, with a mobile app, or in-person at a retail location. No matter how they choose to pay, each transaction seamlessly integrates into your accounting software, saving your associates valuable time.

Learn More at gozego.com/platform/zego-pay/

Zego Mobile Doorman: Inspire your residents and staff to love their community with a customizable mobile app
Zego connects property managers and residents through a mobile-first engagement platform. Using an all-in-one community-branded app, Zego Mobile Doorman brings together property managers and residents to resolve the everyday challenges of apartment living.

Learn More at gozego.com/platform/zego-mobile-doorman/

Zego Smart: Jump ahead in a competitive market with state-of-the-art smart amenities
Zego connects residents with their homes and empowers community managers with a unified platform that simplifies property operations. With Zego’s comprehensive solution, you can effortlessly achieve the benefits of smart home technology at your communities. From installation to setup and ongoing management, we cover all the bases of smart apartment living.

Learn More at gozego.com/platform/zego-smart/

Zego Utility: Maximize your recoupment and drive conservation with utility cost recovery and payables
Zego removes the burden of utility management from your team. Maximize expense recovery and give your associates the freedom to do more with their day with Zego Utility. From invoice auditing to accounts payable and expense recovery, our end-to-end solution gives you better control over expenses and boosts productivity. Plus, the resident experience is improved with one comprehensive statement and the ability to pay all property charges in a single digital transaction.

Learn More gozego.com/platform/zego-utility/

***Want to learn more about Resident Experience Management? Zego is your definitive resource for insights and guidance on resident experience management for multifamily. Check out our latest research and recommendations in the industry's first State of Resident Experience Management report. In this free 78-page guide, you'll learn:
- What Resident Experience Management is and why it matters to your business
- How resident experience influences acquisition and retention at multifamily communities
- Key takeaways from our proprietary survey findings and how they impact resident turnover
- Recommendations to build a best-in-class resident experience in today’s competitive market
Visit gozego.com/publications-media/state-of-resident-experience-management/ to download a FREE copy today.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Zego

Zego is a property technology company that frees management companies and community associations to go above & beyond for residents. We're evolving with the residential landscape, aligning our resident experience management solutions with your most demanding challenges. As a Zego customer, you'll enjoy perks such as:
- A modern & intuitive user experience: Our mobile-first platform features simple & clean workflows so residents & staff can complete their tasks quickly and enjoy carefree daily living.
- Seamless integrations: With 18+ years of building & maintaining property management systems integrations, we provide seamless connections to the tools you already utilize. Our integrations save your associates valuable time & are free of manual workarounds.
- Enterprise-grade security: Zego’s technology & internal processes greatly minimize security risk. We adhere to strict compliance rules & best practices that are designed to protect and safeguard customer data.
- World class service & support: Get personalized support & strategic guidance that you won't find anywhere else. We offer 24x7x365 resident phone support along with Client Success Advocates who provide best practices & recommendations to ensure you are getting full value from the platform.

Zego’s mobile-first platform gives property owners, operators, & community associations the tools to tackle their operational challenges & grow their business. Regardless of your role or how your portfolio is made up, our resident experience management solutions increase property performance & leave residents delighted. From payments & utilities, to communications & smart devices, everything is seamlessly integrated into the systems you rely on.
- Property Managers: Zego automates many of the manual tasks that bog down on-site associates. Plus, our tools make it easier to communicate & engage with residents, ultimately improving their satisfaction with the community.
- Property Owners: Zego elevates portfolio NOI by minimizing operating expenses & offering high-tech amenities that boost rents.
- Property Developers: Zego works with property developers to differentiate their properties & achieve rent premiums by helping to select, install, connect, & support smart apartment devices.
- Homeowner Associations: Zego gives homeowner & community associations the broadest range of digital payment options, helping to streamline dues collections.

Zego Pay Features You'll Love:
? Intuitive resident mobile app
? Mobile CheckScan
? Rapid Account Linking
? CashPay
? Credit Reporting
? Rent Cycle Automation
? AutoPay & variable AutoPay
? Owner payments
? Flexible funding
** Learn more at: gozego.com/platform/zego-pay/

Zego Mobile Doorman Features You'll Love:
? Custom property branding & content tiles
? Maintenance requests
? Package notifications
? Amenity reservations
? Virtual bulletin board
? Move-in checklists
? Lease renewals
? Events & 1:1 virtual appointments
? Marketplace
? Authorized guests & entrants
? Surveys
? Pet Directory
** Learn more at: gozego.com/platform/zego-mobile-doorman/

Zego Smart Features You'll Love:
? One convenient, community-branded mobile app
? Enterprise-grade Smart Hub
? Wi-Fi and cellular capabilities
? Broad selection of smart devices
? Eliminate need to re-key after unit turnover
? Vendor lock codes simplify secure access
? Automate vacant & show unit management
? Flexible roll-out options
** Learn more at: gozego.com/platform/zego-smart/

Zego Utility Features You'll Love:
? End-to-end process removes utility burden from your staff
? Portfolio-wide benchmarking of expenses & recovery
? Recover water, sewer, trash, gas, recycling, & electric expenses
? Consumption-based billing increases conservation
? Vacant unit utility cost recovery
? One convergent, comprehensive resident statement
? Legal and regulatory guidance reduce risk
? Seamless integration with management software
** Learn more at: gozego.com/platform/zego-utility/

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Zego Software - With Zego Pay, collect rent with modern rent payment software that allows residents to pay their rent online or in-person
Zego Software - With Zego Mobile Doorman, benefit from a fully customized app that reflects the unique branding of your property or special needs of a full portfolio
Zego Software - The mobile-first resident experience Zego Mobile Doorman app is a comprehensive solution for communication, payments, maintenance, packages, and other pressing needs
Zego Software - Maximize expense recovery and give your associates the freedom to do more with their day. Zego Utility takes care of all the necessary evils of utility management for you
Zego Software - Multifamily smart home solutions that elevate the resident experience with Zego Smart
View 10 more
Zego video
Zego video
Zego video
Zego video
Zego video
Zego Software - With Zego Pay, collect rent with modern rent payment software that allows residents to pay their rent online or in-person
Zego Software - With Zego Mobile Doorman, benefit from a fully customized app that reflects the unique branding of your property or special needs of a full portfolio
Zego Software - The mobile-first resident experience Zego Mobile Doorman app is a comprehensive solution for communication, payments, maintenance, packages, and other pressing needs
Zego Software - Maximize expense recovery and give your associates the freedom to do more with their day. Zego Utility takes care of all the necessary evils of utility management for you
Zego Software - Multifamily smart home solutions that elevate the resident experience with Zego Smart

Features

Total features of Zego: 56

  • ACH Payment Processing
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Commercial Property Management Software
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Electronic Payments
  • Faculty/Staff Management
  • Financial Management Software
  • Financial Reporting Software
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Property Database
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Room Booking
  • Self Service Portal
  • Task Management Software
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Work Order Management

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Rent Manager

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Reviews

Overall rating

4 /5
(9)
Value for Money
4/5
Features
3.9/5
Ease of Use
3.9/5
Customer Support Software
3.6/5

Already have Zego?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 9
Elizabeth
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for letting tenants pay their lease

Reviewed on 2019-12-04

Before the use of the software, the company had to take cashier checks. However, the use of the...

Before the use of the software, the company had to take cashier checks. However, the use of the software allowed the company to pay the lease via the internet allowing for the lease to be paid anywhere the client was.

Pros

Made paying the lease to the company easy and allowed one to be on time with the lease payments.

Cons

Did not show the amount owed to the company and had to guess on some occasions due to promised discounts.

Response from PayLease

Thanks for leaving a review, Elizabeth! We are delighted to hear that our Payments product has proved to be a convenient solution for you. Our goal is to streamline the payment collection process, and make life easier for you! If you ever need anything, our support team is here for you 24/7 so give us a call anytime. Thanks for using PayLease!

miranda
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2020-01-16

Great benefit to give a option for all of our resident to pay, we save so mush time by not having...

Great benefit to give a option for all of our resident to pay, we save so mush time by not having to process checks.

Pros

We use Paylease so our leasing company can accept credit card payments, we love that our residents have a choice for payment.

Cons

Paylease does charge the resident and the leasing office to use the product. I wish they would just have one flat fee for both.

Response from PayLease

Hi Miranda! Thank you for taking the time to leave us a review. We love that our solution saves you and your associates so much time - that's our #1 goal! Also, just to let you know, we have recently updated our pricing models for 2020, including a subscription-based, flat fee option. If you would like more information on this, don't hesitate to give us a call. Thanks again for your review, and thanks for using PayLease!

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Payleases is very helpful, but not without issues

Reviewed on 2018-12-14

Even though there are some issues, having the ability to process payments online does save our...

Even though there are some issues, having the ability to process payments online does save our staff a lot of time and makes life easier for our residents.

Pros

I love that we can now offer the ability to pay online to all of our residents. It is easy for them to set up recurring or one time payments. We also use the software to process checks on site which saves the staff from running to the bank.

Cons

Paylease still has a few quirks to work out. This seems to be with the integration into our Resman software.
Occasionally a batch will post into the bank account twice and we need to delete the correct one or is messes with the account total. There are also times when a returned checks processes in their system but doesn't update to the resident account. We then have to manually correct the account.

Response from PayLease

Thanks so much for your feedback! We're glad that our online payments solution has saved your staff time, and has been beneficial for your residents! We truly apologize for the integration issues. We pride ourselves on our seamless integrations, and would like to make this right. If you would please send your contact information to [email protected], we would be happy to have someone from our Client Success Team reach out to discuss the issue further. Thank you again for your feedback, and we hope to improve your experience.

DESTINY
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easiest App!

Reviewed on 2021-06-29

I love the app - it allows us to do many functions such as setting up events for residents to RSVP...

I love the app - it allows us to do many functions such as setting up events for residents to RSVP and that helps us with the planning of our resident retention.

Pros

This app allows us to get in touch with our residents quickly and efficiently. Messages sent are out quickly and you're able to reply to residents just like in an email. Easy and efficient.

Cons

I don't really have too many complaints as the intent for this app is completely seamless and there's not too much to complain about.

Keri
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Functionally and Easy to Use

Reviewed on 2019-03-11

Overall this is a great program! It allows residents to easily make and track payments, easily...

Overall this is a great program! It allows residents to easily make and track payments, easily allows management to track, and process payments and refunds.

Pros

This system is very useful in tracking any payments- as well as the ability to refund easily if needed.

Cons

So far there are no cons to this program.

Response from PayLease

Hi Keri! Thanks so much for your review. We love that you find our solution easy and helpful! Please don't hesitate to give us a call if there's anything else we can do for you. Thanks for using PayLease!

Showing 5 reviews of 9 Read all reviews

Zego FAQs

Below are some frequently asked questions for Zego.

Zego offers the following pricing plans:

  • Free Trial: Not Available

Contact Zego for pricing details.

Zego has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Zego supports the following languages:

English

Zego supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zego integrates with the following applications:

Entrata, Google Calendar, LRO, MRI Software, Microsoft Outlook, Onesite by RealPage, Rainmaker LRO, Rent Manager, ResMan, Tableau, Yardi Voyager

Zego offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

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