Zuper
About Zuper
Zuper offers the most comprehensive and flexible field service management platform for fast-growing service businesses, combining configurable workflows, best-in-class integrations, and industry-leading customer support.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Zuper
Zuper’s platform is easily configurable and adapts as your service business evolves. Facilitate seamless communication and information sharing for field technicians, back-office teams, and customers with Zuper’s user-friendly mobile app, robust desktop app, and intuitive customer portal. The comprehensive feature set ensures teams can deliver exceptional service throughout the lifecycle of a job and includes:
- Intelligent scheduling and dispatching
- Estimate and proposal development
- Work order management
- Inventory and asset management
- Contract management
- Location Intelligence
- Timesheet management
- Customized workflows and onsite checklists
- Reporting and analytics
- Invoice management
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Zuper: 147
Alternatives
ZenMaid
Verizon Connect
ServiceTitan
Field Service Management
Reviews
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Leading FSM Solution - Zuper
Reviewed on 2022-04-04
Pros
Beginning with the attendance management to the more complex processes including work order management are made very easy on Zuper.
Cons
Zuper does not have an accounting module, hence another software is required to manage the accounts. If Zuper had a robust accounting module, then it would be a very holistic software for FSM.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Team I Have EVER Worked With!!
Reviewed on 2024-09-05
Our Zuper representatives, [sensitive content hidden] , as well as the tireless soldiers of...
Our Zuper representatives, [sensitive content hidden] , as well as the tireless soldiers of productivity that comprise the engineering team, have been integral to our success with this program. We required an extremely customized experience in both templates, access roles, and compound conditional integrations with our CRM, and every single problem has been either directly solved, or we have restructured our approach to circumvent it. This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all. I couldn't possibly ask for a more dedicated group of people to bring this project to life with. If I had the funds to personally offer a bonus (and a spa day) to everyone involved, I would do so without hesitation.
Pros
The client-side customization is extensive and adaptable! The job checklist and workflow functions are the bread and butter of our field operations.
Cons
- Abbreviations for US states are not recognized by the GPS function, or by the regional tax management settings within Zuper itself. For a US-founded company, that doesn't make much sense.
- Certain reports, like the Product Master Report, still require a date range to be input before it is generated. It would be an improvement if this wasn't required.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Zuper Integration
Reviewed on 2024-11-13
Pros
Frindlyness of the staff. [sensitive content hidden] were great
Cons
Not having a Rep on the Island, it makes it difficult to explain the challenges
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Zuper - Great for companies with unique workflows
Reviewed on 2024-10-23
Zuper is and has been great. It is a strong platform with good web and mobile applications....
Zuper is and has been great. It is a strong platform with good web and mobile applications. Furthermore, the in-and-out access of data has been game-changing for our organization.
Pros
The customization and the support of the onboarding and technical teams.
Cons
Certain features are a bit less developed than other, comparable FSM solutions. For example, custom reporting must be requested through the Zuper team. Users cannot set up custom reports on their own.
Zuper FAQs
Below are some frequently asked questions for Zuper.Q. What type of pricing plans does Zuper offer?
Zuper offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Request pricing on company website.
Q. Who are the typical users of Zuper?
Zuper has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zuper support?
Zuper supports the following languages:
Dutch, English, French, German, Portuguese, Russian, Spanish
Q. Does Zuper support mobile devices?
Zuper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zuper integrate with?
Zuper integrates with the following applications:
Avalara, Field Nation, Freshdesk, HubSpot CRM, HubSpot Service Hub, Jotform, Microsoft Teams, NetSuite, RingCentral Engage Voice, SAP Concur, Salesforce.org Nonprofit Cloud, Slack, Stripe, SurveyMonkey, Twilio, Xero, Zendesk Suite, Zoho CRM
Q. What level of support does Zuper offer?
Zuper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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