--- description: Detailed reviews on URBANTZ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare URBANTZ with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: URBANTZ Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/222/shipping/software) > [URBANTZ](/software/2047155/urbantz) # URBANTZ Canonical: https://www.getapp.ca/software/2047155/urbantz Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2047155/urbantz?page=2) > Urbantz is a powerful, easily configurable delivery management platform for enterprises. We help the largest retail and logistics brands deliver more in the last mile with faster carrier onboarding and richer recipient experience management. Happy customers include Bosch, Carrefour and the NHS. > > Verdict: Rated **4.3/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of URBANTZ DELIVERY MANAGEMENT - Dynamic route planning: Smartly plan and dispatch deliveries and collections across your fleets and carriers. With our AI-powered dynamic route planner, it’s never been simpler to add your own business logic to the mix. - Visibility and Insights: Get real-time visibility across your last mile logistics with predictive alerts, analytics and configurable reports on the performance of every delivery, driver and carrier. - Multi-Carrier Management: Harness the full power of your carrier network. With Urbantz it’s easy to onboard partners and achieve full visibility and control over any multi-carrier environment. - Driver Management: Rapidly onboard and support drivers through every step of a delivery or pickup and ensure a secure digital chain of custody. All with our advanced, user-friendly mobile drivers app. - Scenarios: Configure the unique workflow scenarios your drivers need for more accurate route planning and delivery experiences befitting your brand. RECIPIENT EXPERIENCE - Real-time Delivery Slots: Show the real-time availability of your carriers at checkout to cut failed deliveries and steer consumers towards booking the most optimal delivery slots. - Branded delivery tracking: Drive engagement and repeat purchases with branded delivery tracking software that gives recipients greater visibility and control over deliveries and collections. - Communication: Build customer trust and drive first-time delivery success by maintaining excellent lines of communication between dispatchers, drivers and recipients. CONNECTIVITY - The Urbantz Carrier Network: Access our pre-integrated library of carriers serving 50+ markets, easily add other carriers you need with our Carrier Network Builder, or digitalise small carriers that don't have their own technology. - Carrier Network Builder: Scale your delivery capacity by rapidly adding any carrier to our platform. We handle the complexity of quick and cost-effective integrations so you can monitor, optimise and switch between carriers as you need. - Integrations: Integrate Urbantz easily with your ERP, OMS, WMS, CRM and ecommerce platforms for seamless last mile delivery management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 28 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: URBANTZ - **Founded**: 2015 ## Commercial Context - **Pricing Details**: Our pricing model is designed to be as simple and transparent as possible. It doesn’t matter how many dispatchers and drivers use the platform and app, or the number of carriers you add. The only thing you pay is a small fee for each delivery or collection managed in the Urbantz platform. And thanks to our scaling discounts, the higher your delivery volume, the less you pay per job. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil and 134 more ## Features - 3PL Management - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - CRM Software - Carrier Management - Cash on Delivery - Communication Management - Cross Docking - Customer Database - Customer Management - Customer Portal - Customizable Branding - Customizable Reports ## Integrations (4 total) - Oracle E-Business Suite - Order Manager for Microsoft Dynamics 365 - SAP Enterprise Asset Management - Salesforce Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.getapp.ca/directory/222/shipping/software) ## Related Categories - [Shipping Software](https://www.getapp.ca/directory/222/shipping/software) - [Fleet Management Software](https://www.getapp.ca/directory/217/fleet-management/software) - [Courier Software](https://www.getapp.ca/directory/997/courier/software) - [Route Planning Software](https://www.getapp.ca/directory/1363/route-planning/software) - [Transportation Dispatch Software](https://www.getapp.ca/directory/223/transportation-dispatch/software) ## Alternatives 1. [Dropon](https://www.getapp.ca/software/2061751/dropon) — 4.9/5 (28 reviews) 2. [Transvirtual](https://www.getapp.ca/software/2043779/transvirtual) — 4.8/5 (68 reviews) 3. [Consignmate](https://www.getapp.ca/software/2054458/consignmate) — 3.8/5 (5 reviews) 4. [Detrack](https://www.getapp.ca/software/2049879/detrack) — 4.7/5 (94 reviews) 5. [DispatchTrack](https://www.getapp.ca/software/133779/dispatchtrack) — 4.5/5 (34 reviews) ## Reviews ### "Superior standard features and high speed of implementation" — 4.0/5 > **Eduardo** | *March 7, 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: It really works according to product specifications and features published in the website. Standard features are superior to competitors' offering. Product is in constant evolution. A standard way to add specific client information and use it in business rules that can be maintained by the client without jeopardizing upgrades. Client requests always become part of the standard product instead of starting parallel client versions. All clients are on the same platform and version. Implementation can be as quick as client connects to Urbantz standard APIs. In our case, it took 2 months to move from the first design workshop to the first go-live. > > **Cons**: Product cost is high. Communication \& support could be easily improved. > > Aftr checking and testing many competing products, we selected Urbantz as the most suitable for our client business needs. People we have worked with has been very responsive. We could manage several go-lives in 2-3 months after having selected this solution. ----- ### "Flexible and quick round processing" — 4.0/5 > **Jonas** | *September 23, 2022* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Quick creation and calculation of rounds > > **Cons**: Needs a lot of refreshing and updates. Every now and then the system falls out. > > Fro quick crearion of rounds, correct planning and overall easy of use I would keep on using Urbantz ----- ### "Urbantz, Easy to use in last mile" — 3.0/5 > **Kjell** | *September 26, 2022* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: Dashboard overview is clear , driver app is usage friendly > > **Cons**: task view max 1 week view export max 1 month not working well in Edge > > easy to use for dispatch and planning, userfriendly for drivers ----- ### "Review urbantz" — 4.0/5 > **Kay** | *November 8, 2021* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: T\&T and communication with end customers > > **Cons**: Planning capabilities and planning insights ----- ### "Urbantz - Easypost" — 4.0/5 > **Anthony** | *September 23, 2022* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: - Optimisation of routes - Statistics about performances - Live tracking of drivers - ease of use of the application > > **Cons**: - There are many possibilities within Urbantz but it takes a while to match the possibilities with the needs of the company ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2047155/urbantz?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2047155/urbantz) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data