About BPI System

BPISystem is an intuitive, web-based, and On-Premise CAPA Software that will assist your organization in automating existing and future processes in one application. BPI System can automate all your CAPA processes in an easy-to-use interface, reducing development and maintenance costs.

Make your information secure, yet accessible from a single location, Effectively influence better corrective action decisions, and help your company stay focused on performance improvement.

*Reduces the number of FTEs (full-time employees) needed to perform non-value-added functions within the organization.
*Cuts overtime labor costs by automating and optimizing manual tasks, thereby directly reducing outbound cash flow.
*Significantly lowers the amount of time spent responding to customer inquiries by continuously improving and monitoring customer service processes.
*Eliminates revenue losses by enforcing rules and processes related to strategic planning mandates.
Avoids audit fees by providing a means to quickly create processes to track compliance efforts.
*Promotes collaboration between IT and business users to document and implement the process.
Monitors the performance of individual processes or aggregates and potentially identifies trends.
*Transforms raw process data into valuable process intelligence to drive strategy and business performance enhancement
*Eliminates rework and promotes standardization and transparency throughout the organization, increasing employee motivation.
*Ensures real-time visibility and productivity as a result of process automation.
Increases customer retention rate, reputation, market share, and revenue by improving customer satisfaction.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of BPI System

DASHBOARD CONFIGURATION –DASHBOARDS THAT CAN BE MODIFIED BY THE ADMIN FOR CUSTOMIZED DISPLAY OF IMPORTANT INDICATORS AND ANALYTICS

ASSIGNMENT MANAGEABILITY – EASILY ACCESS CURRENT AND FUTURE WORK ASSIGNMENTS/TASKS

WORKFLOW CREATION & MAINTENANCE –STREAMLINE CREATION OF COMPLEX AND SIMPLE WORKFLOW FOR IMPLEMENTATION OF CLIENT-SPECIFIC BUSINESS REQUIREMENTS, PROCESSES, TASKS, ECT.

REPORT MANAGER - EASY TO USE ONE-CLICK REPORTING WITH RAPID DEVELOPMENT OF AD-HOC REPORTS

TRENDING REPORTS AND GRAPHS- PINPOINT IMPROVEMENT OPPORTUNITIES USING GRAPHICAL REPRESENTATION OF CURRENT COMPANY TRENDS

DYNAMIC SEARCH FUNCTION – SEARCH THE ENTIRE DATABASE OF INFORMATION AND STORED TEXT DOCUMENTS FOR INFORMATION.

ELECTRONIC SIGNATURE / TIMESTAMP MANAGEMENT– MANAGE E-SIGNATURES IN REAL-TIME, COMPLIANT WITH GOVERNMENT REGULATIONS

AUTOMATED REPORTING – AUTOMATE REPORTS FOR DELIVERY ON SPECIFIC DAYS AND TIMES TO SPECIFIC PEOPLE OR DEPARTMENTS

SECURE AND SCALABLE – FULLY SECURE STORAGE PLATFORM SOLUTION WITH THE ABILITY TO GROW WITH YOUR COMPANY NEEDS RIGHT OUT OF THE BOX

LIVE SUPPORT TEAM – OFFERING RAPID RESPONSE TO PARTNER NEEDS

Centralization – Access all company issues, along with supporting documents and details, from a single interface.

Assignment Notification- Integrates with an email to notify uses of their pending assignments and tasks.

Approval Process – Upon successful completion of an activity or task, users are required to electronically sign off on the assignment.

Automatic Task Routing – Directs tasks as per the defined workflow.

Issue Resolution - Task can be rejected and automatically returned to the originator for issue resolution.

Management Tool – The status of every project workflow is at your fingertips.

Historical Record – Retains a complete history of completed tasks.
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Powerful Drill-Down Capabilities – Quickly access the level of detail required.
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Task Management – View all past, current, and future deliverables by individual, team, or department.
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Resource Planning – Monitor and balance employees’ workloads.
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Audit Trail – BPI Systems retains a complete record of the approval chain for each activity.
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Reporting – Analyze your data with an unlimited number of customizable reports and ad-hoc queries.
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Hosted/Non-hosted Solution – BPI Systems can be hosted by QSI or installed on your servers.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, Colombia, Germany, United Kingdom, United States

Supported Languages

Arabic, Basque, Bulgarian, Catalan, Chinese , Croatian, Czech, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of BPI System: 153

  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Bills of Material
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Case Management Software
  • Change Management Software
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management Software
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Defect Tracking
  • Demand Forecasting
  • Document Coding & Control
  • Document Management Software
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management Software
  • Email Templates
  • Employee Management
  • Environmental Compliance
  • Equipment Management
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • Forecasting
  • Forms Management
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Import/Export Management
  • Incident Management Software
  • Industrial Safety Management
  • Inspection Management
  • Interaction Tracking
  • Internal Controls Management
  • Issue Management
  • Issue Tracking Software
  • Knowledge Base Management
  • Legal Risk Management
  • Live Chat Software
  • Maintenance Management Software
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Policy Management Software
  • Predictive Analytics Software
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Projections
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management Software
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Self Service Portal
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management Software
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Third Party Integrations
  • Training Management
  • Training Record Management
  • Transportation Management Software
  • User Management
  • Vendor Management Software
  • Version Control
  • Warehouse Management Software
  • Widgets
  • Workflow Configuration
  • Workflow Management Software

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QT9 QMS

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#2 Alternative to BPI System
The most adaptable & easy to use quality management software. The QT9 QMS is a highly modular web-based system designed...

BizzMine

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BizzMine is a cloud-based and on-premises QMS solution. The software enables companies of all sizes to manage their...

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Reviews

Overall rating

4.6 /5
(10)
Value for Money
4.8/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support Software
4.8/5

Already have BPI System?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 10
Mark
Overall rating
  • Industry: Oil & Energy
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

BPI review

Reviewed on 2021-03-26

We are using this system for our corrective action program as well as some other work management...

We are using this system for our corrective action program as well as some other work management streams. Love the system and would recommend to anyone.

Pros

Easily configurable without having to engage the vendor.

Cons

trending capabilities, mobile application

Alternatives Considered

DevonWay

Reasons for Choosing BPI System

too hard to make changes

Reasons for Switching to BPI System

Price

Response from Qualitech Solutions

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality for trending and a mobile tailored interface in the upcoming releases.

Jon
Overall rating
  • Industry: Food & Beverages
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Highly Capable and Cost Effective Business Process/Workflow Management Platform

Reviewed on 2022-09-09

Realized integrations using BPI

- Implementation of key processes required by ISO management...

Realized integrations using BPI

- Implementation of key processes required by ISO management systems
- Implementation of data capturing paper forms
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Pros

- Customer support is world class. Best I have ever seen

- Robust utilization; can handle simple or complex processes

- The workflow platform allows you to map out a process, implement it, use it, and take steps to achieve continuous improvement.

- System is continually enhanced and improved to help customers achieve greater leverage from the system

- Can be used for the integration of management systems and standards (but not fully fleshed out for this purpose by the developers)

Cons

- The look and feel could be improved to allow for a more fluid environment. Definitely could be modernized/polished

- The workflow building process is not very time efficient. An embedded WYSIWYG workflow editor/form builder would eliminate the time it takes to build a workflow through multiple record testing, etc.

- The document management could be improved to allow for a file system, cataloguing, easy retrieval, etc.

- Programming language and coding could be updated/enhanced to improve the formatting of records, forms, etc. when printing, exporting, or sharing in other formats outside the platform

- There are some tools that are difficult to create in the environment or not available in the environment. Things like risk assessments, criteria fields, etc. Some of these tools are used in processes and it might be valuable to expand the custom fields to include some of these things.

Reasons for Choosing BPI System

Company outgrew the capabilities of the system.

Reasons for Switching to BPI System

- Highly capability - Hidden leverage capabilities - User created content vs. purchase of pre-created modules or processes - Cost effective; niche for very small or small-medium sized organizations

Response from Qualitech Solutions

Thank you Jon for your in-depth review. We are constantly looking for ways to improve and modernize the look and feel of the application while still providing the robust configuration features that users count on to make this a one-stop shop for business process management..

We appreciate your recommendations and look forward to working with you and your company for years to come.

Michael
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Review of BPI System

Reviewed on 2021-03-31

The overall experience has been positive. Westinghouse has utilized the BPI system to configure a...

The overall experience has been positive. Westinghouse has utilized the BPI system to configure a wide variety of workflows to enhance tracking and automate previously manual processes, without needing outside assistance to develop these workflows. Customer service has been superb, with prompt issue resolution and representatives being available for consultation.

Pros

The ability to build and customize workflows. BPI system offers a straightforward interface for administrators to design, configure, and implement custom workflows to meet a wide variety of business needs. In addition, the capability of the BPI system to interface with outside databases has delivered a positive impact regarding automatic archival of records into a separate document management system, and automatic maintenance of users and organizational structures.

Cons

The ability for users with a basic understanding of the system to set trending criteria themselves to alert them of trends developing within the system.

Response from Qualitech Solutions

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to allow users to set their own trending thresholds. We always appreciate the feedback and try to implement features to improve the usability of the software.

Zachary
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

BPI System - A great company to work with

Reviewed on 2021-03-31

BPI system has provided us the ability to generate a robust corrective action system that is very...

BPI system has provided us the ability to generate a robust corrective action system that is very user friendly. The BPI system Software has forced us to review our process to understand that many of the complexities are with our process.

The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.

Pros

Ability to customize and create workflows
Ability to assign steps to individuals or groups
Ability to Auto Archive after closure
Auto numbering capability based on Workflow name, Year and number created to have unique identifiers for each.
Real time reporting

Cons

Current Trending capabilities - enhancements are coming in newer revisions better utilize
Workflows do not automatically shift when on Mobile Device.

Response from Qualitech Solutions

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to enhance the trending capabilities and provide a Mobile specific interface to BPI System.

Rogelio
Overall rating
  • Industry: Defense & Space
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Issue Management Tool product

Reviewed on 2021-04-09

I have only been using the BPI for two and a half years and what I like about the product is being...

I have only been using the BPI for two and a half years and what I like about the product is being able to also customized the SQL at the back-end for flexibility. And [SENSITIVE CONTENT HIDDEN] always have answers to our challenging questions.

Pros

Once familiar with the system, there is so much flexibility for Report creation and Logic questions customization. I have not experienced any development requests that are impossible to produce.

Cons

The Cloning to lower environment which I needed to make sure all the configurations are pointing to the right environment. The layout interface can be improved. I have seen another Issue Management tool product and the front-end looked more modern.

Response from Qualitech Solutions

Thank you for your review! We have enjoyed working with the National Lab for many years. Your site has provided many useful suggestions for enhancements that have been implemented in the software.

We look forward to more ideas and recommendations that will improve the end user experience.

Showing 5 reviews of 10 Read all reviews

BPI System FAQs

Below are some frequently asked questions for BPI System.

BPI System offers the following pricing plans:

Pricing is based on companies web-based or On-Premise needs, and complexity of Workflow needed and User licenses

BPI System has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

BPI System supports the following languages:

Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese

BPI System supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations BPI System has

BPI System offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for BPI System.