---
description: Detailed reviews on Contact Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Contact Cloud with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Contact Cloud Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Contact Cloud](/software/2047030/contact-cloud)

# Contact Cloud

Canonical: https://www.getapp.ca/software/2047030/contact-cloud

> Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bipath Software
- **Founded**: 2020

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pay-as-you-go: Starts at $0/month + daily usage
Small Teams: $99 per month
Large Teams: $129 per month
Custom: Contact Bipath for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- Automated Responses
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Center Integration
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Caller ID
- Caller Profiles
- Computer Telephony Integration
- Contact Management Software
- Conversion Tracking

## Integrations (6 total)

- Google Ads
- Google Analytics 360
- Mailchimp
- Slack
- Snapchat for Business
- Zoho CRM

## Category

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)
- [Softphone Software](https://www.getapp.ca/directory/1493/softphone/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)
- [Cloud Communication Platform Software](https://www.getapp.ca/directory/1631/cloud-communication-platform/software)

## Alternatives

1. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (223 reviews)
2. [Twilio](https://www.getapp.ca/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews)
3. [CTM](https://www.getapp.ca/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews)
4. [VirtualPBX](https://www.getapp.ca/software/1127/virtual-pbx) — 4.7/5 (36 reviews)
5. [3C Plus](https://www.getapp.ca/software/2042423/3c-plus) (0 reviews)

## Reviews

### "Lay on the Pedal\!" — 5.0/5

> **Dr.** | *December 4, 2020* | Philanthropy | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to be customized to the user\! Such relativity of ease, and the ability to be integrated in many ways. Whether you are alone or represent more than one. Fantastic transparency.
> 
> **Cons**: Honestly, I don't have any complaints. Superb.
> 
> Michael and his team have been phenomenal. I didn't spend a cent, but he still treated my time as it was extremely valuable. They were transparent about my needs after I expressed my plans, and they were quick. Very efficient. 

Forgive the late review. I didn't stand by my word that I would do it when I said I would, but hopefully this makes it in time for someone that needs it. 

You're missing out if you don't use Contact Cloud.

-----

### "So Worth it\!" — 5.0/5

> **Justin** | *November 12, 2020* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I am able to build my contacts and organize them into custom lists. To be able to send bulk messages to those contacts is a MUST and I am happy that I can do so very easily.
> 
> **Cons**: I would LOVE to be able to send emojis in the bulk texts that I send out. Currently, all emojis are sent as "?" 's and it can be frustrating. Emojis play a vital role in today's communication technology and everyone uses them.
> 
> My overall experience is a positive one\! I really enjoy the software and I will continue to utilize this companies resources for all of my contact needs. The ease of being able to speak to \[SENSITIVE CONTENT HIDDEN\] or another administrator is excellent\! Overall very pleased.

-----

### "Bipeth's Contact Cloud: A Game Changer for 21st Century Professionals & Entrepreneurs\!" — 5.0/5

> **Marcelo** | *November 13, 2020* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Facilitates the integration and automation of classic tele-communication message workflows used in business (i.e. email, fax, SMS texts, voice calls, video calls, etc.). 

Software versatility that can be tailored to your needs and business size.
> 
> **Cons**: The platform takes some getting used to initially; however, over time, it becomes clear how all the features Contact Cloud offers can really save you a lot of time and energy, and that, is the "game changing" part\!\!
> 
> Amazing\! This is exactly the kind of product/service I had hoped would "one day" help manage my, increasingly expanding and complex , communication work-flow. Bipeth has certainly fulfilled this hope\!

-----

### "Contact Cloud is a cheap text message solution" — 5.0/5

> **Linus** | *May 23, 2022* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: Contact Cloud makes it possible to send text messages for marketing purposes for really cheap prices.
> 
> **Cons**: Contact Cloud's customer sefvice team should be faster in responding the cases.

-----

### "Great value--SIGN UP\!" — 5.0/5

> **Holly** | *December 9, 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to get customers signed up for text alerts, and it is very easy to create a campaign. The software's features are customizable with as many or as few options as I'd like to implement for my business.
> 
> **Cons**: There is nothing I haven't liked thus far.
> 
> Using this software will be a game-changer for my business. I researched about half a dozen other services and spoke to several representatives. I found that Contact Cloud is super cost-effective, and the customer service I received was outstanding. Very responsive customer service based in the USA; super helpful in getting my business set up to succeed.

## Links

- [View on GetApp](https://www.getapp.ca/software/2047030/contact-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/contact-cloud/> |
| en-AE | <https://www.getapp.ae/software/2047030/contact-cloud> |
| en-AU | <https://www.getapp.com.au/software/2047030/contact-cloud> |
| en-CA | <https://www.getapp.ca/software/2047030/contact-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2047030/contact-cloud> |
| en-IE | <https://www.getapp.ie/software/2047030/contact-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2047030/contact-cloud> |
| en-SG | <https://www.getapp.sg/software/2047030/contact-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2047030/contact-cloud> |
| fr | <https://www.getapp.fr/software/2047030/contact-cloud> |
| fr-BE | <https://fr.getapp.be/software/2047030/contact-cloud> |
| fr-CA | <https://fr.getapp.ca/software/2047030/contact-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Contact Cloud","description":"Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.\n\nContact Cloud allows support teams to engage with website visitors by sharing GIFs, files, and emojis in real-time using a customizable live chat tool. Businesses can handle texts, calls, chat or form submissions and gain insights into clients' interaction history across several service touchpoints using a centralized dashboard. Administrators can also monitor agents' performance based on the number of received or missed calls and track average time spent, among other metrics.\n\nContact Cloud facilitates integration with various third-party systems, such as Salesforce, HubSpot, Facebook, Slack, Marketo, WordPress, RankRanger, Zoho CRM, Google Forms, and more. Other features include canned responses, conference calls, two-factor authentication, activity reports, and text notifications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f5336174-3efe-4e2f-90fb-a640c80f30f3.png","url":"https://www.getapp.ca/software/2047030/contact-cloud","@id":"https://www.getapp.ca/software/2047030/contact-cloud#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ca/software/2047030/contact-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Contact Cloud","position":3,"item":"/software/2047030/contact-cloud","@type":"ListItem"}]}]}
</script>