About Shop4D

Production bottlenecks cost 99% of repair shops 2 hours per tech, every day! That inefficiency is a leading reason why the average shop owner is spending 51% of their day wrenching in the bay instead of working to grow their shop.

What if you could grow sales, get the owner out of the bay, and do it without adding any new employees or equipment?

That’s the power of Shop 4D, the shop management system designed to solve the biggest problem facing the automotive industry: the technician shortage.

Shop4D
SHOP4D
Shop 4D
Shop 4 D
Shop4 D

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

No images available

Features

Total features of Shop4D: 50

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Software
  • Client Management
  • Communication Management
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Employee Scheduling Software
  • Estimating
  • Historical Reporting
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Order Management Software
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Sales Reports
  • Service History
  • Summary Reports
  • Third Party Integrations
  • User Management
  • VIN Lookup
  • Work Order Management
  • Workflow Management Software

Alternatives

AutoVitals

4.9
#1 Alternative to Shop4D
One vendor solution providing digital vehicle inspections, workflow management, digital marketing, and more to increase...

Shopmonkey

4.9
#2 Alternative to Shop4D
Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment...

AutoEntry

4.5
#3 Alternative to Shop4D
Automate data entry to simplify your bookkeeping tasks and unlock time savings. Integrates with multiple accounting...

ALLDATA

4.1
#4 Alternative to Shop4D
ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on...

Reviews

Overall rating

5 /5
(10)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support Software
5/5

Already have Shop4D?

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Showing 5 reviews of 10
NaTasha
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

If you are serious about your business, this is the program for you

Reviewed on 2022-07-25

I am a frothing at the mouth avid fanatic of this software. I've literally kicked a rival company...

I am a frothing at the mouth avid fanatic of this software. I've literally kicked a rival company out of my shop because I told him, we are lifers. I genuinely feel like the team there care about our business and really want the best, from [SENSITIVE CONTENT] and my boys [SENSITIVE CONTENT] at Tech Support. I cannot believe we ever managed with Mitchell. I've sung my praises for this software to everyone in my 20 group and all of my friends in the industry. Its slick, it's modern, and it works. And it keeps working because they keep tweaking it and LISTENING to their users. Other companies in other industries should take notice!

Pros

I love how easy this is to use. There's a learning curve, but after you learn, it's easy. I love that they have weekly trainings so I can learn what new features came out. I feel that there is support in place, I never feel alone. When I utilize the tech support I am grateful that they are stateside and speak clear and perfect English. They are always so helpful too and I feel like they are my friends. I lovingly call them my NerdHerd and contact them anytime I have a question or need a quick reminder on how to do something. I've never felt talked down to, I've never felt rushed or ignored when I needed help. Having this software really gave us a great view on where our weaknesses were so we could address them. The reports are the most robust I've seen! I feel like we know everything about our business. We are on track to meet some serious goals and I feel like this software was the last piece of the puzzle we needed to really get where we want to be.

Cons

The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week. After 4 weeks I had the complete hang of it (or so I thought) then I did a training session and learned way more! Switching from Mitchell to Shop4d was difficult but so worth it!! I'd never go back.

Alternatives Considered

Shopmonkey and AutoVitals

Reasons for Choosing Shop4D

We wanted something modern with serious metric tracking so we could get serious about our business. Mitchell failed on all accounts, Shop4d checked the right boxes.

Reasons for Switching to Shop4D

We wanted something modern with serious metric tracking so we could get serious about our business. Shop4d checked the right boxes.
Joseph
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software. Wouldn't use anything else

Reviewed on 2022-05-24

From the people to the software... all of it is top notch.

From the people to the software... all of it is top notch.

Pros

There are so many features it would be impossible to list them all. This software was designed by shop operators. It's extremely impressive. The transition was very smooth from our old POS.

Cons

Give me time to try to come up with one.

Alternatives Considered

ALLDATA

Reasons for Choosing Shop4D

RO Writer is very old technology. We needed what shop4d offers.

Reasons for Switching to Shop4D

We tested and paid for All Data. There is no comparison. We never took the dive into All Data because it just wasn't up to par.
Debbie
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I'm impressed!

Reviewed on 2022-09-17

I believe the parts locator is the best. Communication through shop4d has improved Communication...

I believe the parts locator is the best. Communication through shop4d has improved Communication within the shop and customers are informed.

Pros

I've never seen a software program like Shop4D. I've used many in my 35 years in the business. I like the ease and the capability of finding parts fast. The ease of all information contained within the Shop4D system. BAsically whenever there were issues they are handled right away. The support team is grat and has [SENSITIVE CONTENT] to have by just a message built in the program. I've seen my sales skyrocket with the use of Shop4D.

Cons

We introduced the new program and once we learned the system and had any suggestions they were implemented.

Joe
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

One Stop Shop Management System

Reviewed on 2022-06-30

Overall Shop4D has changed our lives, not just mine, it has change all of us. Our Shop is a better...

Overall Shop4D has changed our lives, not just mine, it has change all of us. Our Shop is a better place to work, our customers get a better finished product, Shop4D support is by far the best support in the world. WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME!!

Pros

We previously used five different sources of software to manage our business, and then it was a labor to coordinate the information. Shop4D does all that we were doing plus much more and it is all sync'd and coordinated every single day. That gives us the ability to manage our efforts and direct them to improvement, which we do daily with all workers and staff. It has made a huge difference.

Cons

It would be nice to be able to toggle repair order to an estimate, we can change from the estimate to a repair. When I find something I do not like, I suggest an improvement to the development team and so far in the last four years of use, they have made changes and repairs to my requests.

Alternatives Considered

AutoEntry

Reasons for Choosing Shop4D

We were using 5 different software to manage our store at a cost of about $2400 a month and it was a lot of work to get the financial information needed to run our store, We switched to 4D and save a lot of money and we now us one software and it is sync'd and coordinated every single day. Accurate and transparent clean information lets us mange our shop to a higher level of performance than ever before.

Reasons for Switching to Shop4D

Shop4D was a better bang for the buck, it had an internal marketing module, it sync'd with our accounting system, and most of all the support team was live and very helpful, and they still are four years later.
Jason
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Wish I had found it sooner!

Reviewed on 2022-07-21

I love shop 4D, the company is great, lead by great people. They offer everything from shop...

I love shop 4D, the company is great, lead by great people. They offer everything from shop management, to marketing, to coaching. We made the switch a few years ago and have not looked back!

Pros

1. Workflow management. The RO has multiple stages that it flows through so everyone knows where the Vehicle and repair is at at all times. The technicians individual pages are laid out in an easy to use and understand way so they know what needs to be looked at, what is waiting on parts or waiting on an approval from the customer, and what is ready for repair. As soon as they mark it complete it shows up as ready to roll on the service writer screen so we know it is ready to call for payment and pick up.
2. Estimation. Has multiple labor rate guides built in to the program so the technician can see what times are required and choose the best labor operation, they can even choose which parts they want so they get the correct part the 1st time everytime!
3. Parts look up. Can get all of your top suppliers (oem & aftermarket) loaded in the the program so you can compare pricing at a glance to see who can get it quickest and at the best price for you and your customer
4. Reviews. built in Google review request button so you can send a link to your customer right away
5. No more paper storage. The system is cloud based so you no longer need to keep hard copies of paperwork because we capture a signature digitally for pickup and it saves right to the Repair Order. You can even send invoicing and payment request through the program so that the customer can pay online just in case they cannot make it in for in person pickup.
6. IT support. Usually respond within minutes online!

Cons

At the moment nothing! Everything works great, if there is ever an issue their IT support team is on it immediately via the chat function built right in to the program. No need to call and wait on hold, they are so responsive it is amazing!

Showing 5 reviews of 10 Read all reviews

Shop4D FAQs

Below are some frequently asked questions for Shop4D.

Shop4D offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Shop4D has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Shop4D supports the following languages:

English

Shop4D supports the following devices:

Shop4D integrates with the following applications:

Epicor, QuickBooks

Shop4D offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Shop4D.