---
description: Detailed reviews on Medallia Digital Experience Analytics based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Medallia Digital Experience Analytics with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Medallia Digital Experience Analytics Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Marketing Analytics Software](/directory/602/marketing-analytics/software) > [Medallia Digital Experience Analytics](/software/2046970/decibel)

# Medallia Digital Experience Analytics

Canonical: https://www.getapp.ca/software/2046970/decibel

> There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Medallia Digital Experience Analytics

Only by stepping into your customers’ shoes can you truly understand and improve their experiences. With Medallia Digital Experience Analytics you can do just that. See what they see, how they interact with your website, what motivates and frustrates them, and the circumstances that cause them to abandon or convert.

## About the vendor

- **Company**: Medallia
- **Location**: San Francisco, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$1,400.00
- **Pricing Details**: Decibel Insight is an enterprise solution - pricing is available on application. The starting price indicated is a guideline, so get in touch to discuss your requirements.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Collaboration Tools
- Content Management System (CMS) Software
- Customer Segmentation
- Dashboard Software
- Data Visualization Software
- Experience Management
- Heatmaps
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Time on Site Tracking
- User Interaction Tracking
- Visitor Tracking
- Visual Analytics

## Integrations (6 total)

- Adobe Campaign
- Google Analytics 360
- Qualaroo
- Tealium Customer Data Hub
- Webtrends
- XM for Strategy & Research

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Analytics Software](https://www.getapp.ca/directory/602/marketing-analytics/software)

## Related Categories

- [Marketing Analytics Software](https://www.getapp.ca/directory/602/marketing-analytics/software)
- [Personalization Software](https://www.getapp.ca/directory/609/personalization-behavioral-targeting/software)
- [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software)
- [Business Intelligence Software](https://www.getapp.ca/directory/318/business-intelligence/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)

## Alternatives

1. [Google Marketing Platform](https://www.getapp.ca/software/2046655/google-marketing-platform) — 4.5/5 (25 reviews)
2. [Tableau](https://www.getapp.ca/software/90797/tableau-software) — 4.6/5 (2348 reviews)
3. [Looker](https://www.getapp.ca/software/91545/looker) — 4.5/5 (282 reviews)
4. [Klips](https://www.getapp.ca/software/90766/klipfolio-dashboard) — 4.7/5 (192 reviews)
5. [Lebesgue](https://www.getapp.ca/software/2052208/lebesgue) — 4.9/5 (43 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2046970/decibel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/decibel/> |
| en-AE | <https://www.getapp.ae/software/2046970/decibel> |
| en-AU | <https://www.getapp.com.au/software/2046970/decibel> |
| en-CA | <https://www.getapp.ca/software/2046970/decibel> |
| en-GB | <https://www.getapp.co.uk/software/2046970/decibel> |
| en-IE | <https://www.getapp.ie/software/2046970/decibel> |
| en-NZ | <https://www.getapp.co.nz/software/2046970/decibel> |
| en-SG | <https://www.getapp.sg/software/2046970/decibel> |
| en-ZA | <https://www.getapp.za.com/software/2046970/decibel> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Medallia Digital Experience Analytics","description":"Medallia Digital Experience Analytics (formerly known as Decibel) empowers web optimization by tracking, recording, and elegantly visualizing exactly how visitors interact with your digital properties. Its technology is trusted by enterprise brands across the globe, enabling them to step into their customers’ shoes and understand their experiences like never before. \n\nSee what your customers see with recordings of user sessions, zoom out for the bigger picture with dynamic heatmaps, and figure out exactly how to boost conversions with in-depth form analytics. These powerful tools and many more innovative features ensure our award-winning technology delivers insights that are impossible to ignore.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d52f4f4a-b2d6-42e3-87bd-019f7e7da514.jpeg","url":"https://www.getapp.ca/software/2046970/decibel","@id":"https://www.getapp.ca/software/2046970/decibel#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"1400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android"},{"@id":"https://www.getapp.ca/software/2046970/decibel#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Analytics Software","position":2,"item":"/directory/602/marketing-analytics/software","@type":"ListItem"},{"name":"Medallia Digital Experience Analytics","position":3,"item":"/software/2046970/decibel","@type":"ListItem"}]}]}
</script>