Club OS

Sales engagement and marketing automation platform for gyms

About Club OS

Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead acquisition, follow-ups, class scheduling, and client communications, among other processes. Supervisors can monitor employees' availability and set up personal training sessions or appointment dates.

Using Club OS, studios can send targeted marketing emails based on prospects' demographics or interests and create email, call or text scripts for sales team members. Administrators can track employees' accountability through reports and gain insights into key performance indicators (KPIs) using reports. Businesses in the fitness industry can also capture leads, implement referral programs and set up follow-up schedules for each prospect or member.

Club OS facilitates integration with various third-party systems such as HubSpot, Perkville, MotionSoft, and more. Gyms can also send appointment reminders to prospects via text messages.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Club OS

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Club OS

Images

Club OS Software - Club OS follow-ups
Club OS Software - Club OS manage schedules
Club OS Software - Club OS create marketing emails
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Club OS Software - Club OS follow-ups
Club OS Software - Club OS manage schedules
Club OS Software - Club OS create marketing emails

Features

Total features of Club OS: 16

  • Attendance Tracking Software
  • Class Management
  • Contract/License Management
  • Dues Management
  • Email Marketing Software
  • Employee Management
  • Event Management Software
  • Marketing Automation Software
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management Software
  • Online Booking
  • Payment Processing Software
  • Self Check-in/Check-out

Alternatives

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Glofox

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#2 Alternative to Club OS
A powerful cloud based platform that provides your studio with innovative gym management software.

TeamUp

4.9
#3 Alternative to Club OS
TeamUp is a business management software designed to automate administration, scheduling, membership billing, & more...

Zen Planner

4.3
#4 Alternative to Club OS
Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training,...

Reviews

Overall rating

4.2 /5
(194)
Value for Money
4.1/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support Software
4.2/5

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Showing 5 reviews of 194
Tony
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Manage your training schedule with ease!

Reviewed on 8/13/2018

Recommend for any fitness company looking to keep their PT sessions in check.

Recommend for any fitness company looking to keep their PT sessions in check.

Pros

It has alerts to remind you when an item is coming up or is due. Another great thing is that the billing portion comes in handy when you're not sure how many PT sessions the client has.

Cons

That the web version worked better than the app version.

Ben
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I enjoy ClubOs but there are a few small issues.

Reviewed on 8/17/2017

Being able to track results of appointments/calls/email is a nice feature.

Being able to track results of appointments/calls/email is a nice feature.

Pros

I enjoy the ease of selecting events/scheduling events, skipping around to separate accounts. The over all layout is very nice but it would be helpful to be able to personalize some of the settings. Maybe be able to adjust the dashboard to the stats that are helpful to you.

Cons

There seems to be little introduction on how to fully use Club-os. I've discovered many different reports/ways to adjust frequency of events just by trial and error but an instructional video would have been nice to have in the beginning.
Doing a small video series for each level of use would be helpful. A manager would need a more in depth training on how to run reports, hop around various schedules, adjust stats etc...
A base user would need instruction on viewing their won dashboard/stats but also adding and removing events accurately so their stats are not thrown off.
Also, Being able to move/cancel/adjust results of an appointment AFTER it has started would be helpful. Usually when an appointment has been missed, we ahve to keep that time there, plus reschedule a second appointment. Which in the end, shows up as more appointments than you have actually taken.

Tim
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

This app is very useful but has some quirks that keep it from being great.

Reviewed on 8/19/2017

Live scheduling without having to call into my club and get a receptionist involved. Easy...

Live scheduling without having to call into my club and get a receptionist involved. Easy reminders about times and events scheduled.

Pros

The way scheduling is set up with reminders for both the event owner as well as attendees added is excellent. Also having so much customization on repeat occurrences is also great to have. The UI for scheduling is simple and relatively painless to use on a mobile device. Overall this is good software and definitely better than paper scheduling.

Cons

The app itself is basically useless. There is no access to scheduling which is what trainers will use club OS for 99% of the time. So everytime you use it on your mobile device you have to go through the extra steps of "view full site" and then after login going to "scheduling" > "calendar" which becomes tedious very quickly. I have also noticed a bug on android where when selecting a time to book a client in, the popup box does not appear and you have to turn your phone to change the orientation to make it appear (it is not just out of view, the window is just non existent while the screen greys out). A suggestion would be to include scheduling on the mobile app as this would increase its use hugely. As well, when setting up users you already have to choose a job title (ie. trainer, consultant, etc) so if the app and website were customized to have a different landing page for each (ie. trainer landing page is always their weekly schedule by default so they can immediately proceed with booking/moving clients, etc) that would be also well received. I would say this is the #1 complaint for any trainers using the software.

Zachary
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Using it for personal training booking, generally reliable and intuitive

Reviewed on 8/17/2017

Club OS helps me keep all of my clients organized and has helped me jumpstart my career as a...

Club OS helps me keep all of my clients organized and has helped me jumpstart my career as a personal trainer through its ease of use and intuitive structure.

Pros

The desktop site is clean, intuitive, and always functional. I had never used any kind of online booking or client management software until my current job and I was almost instantly able to utilize both the appointment booking functions and the client tracking functions. The wide array of data that can be connected to a client or prospect as well as the ability to share that data with all staff members is the best aspect of Club OS.

Cons

The Mobile site does not share the same booking features with the desktop and only allows me to view sales information and a list of my clients. The desktop site has been running well recently but I would prefer something optimized for mobile that allows the creation and management of appointments.

robert
Overall rating
  • Industry: Sports
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Works well and allows me to check on scheduled appointments, contact the members.

Reviewed on 8/19/2017

The option to be able to keep up with my daily schedule, appointments, and my employees schedule. ...

The option to be able to keep up with my daily schedule, appointments, and my employees schedule. It allows me to make changes on the spot, with either a clients or an employee.

Pros

It allows me to see my daily schedule and make changes along with my employees. Great tool to keep up with the members that are scheduled for appointments. Also allows us to see their phone numbers where we can contact them in case of a cancellation, late arrival or just rescheduling purposes. Perfect to plan ahead for weeks, months and know what needs to be done daily.

Showing 5 reviews of 194 Read all reviews

Club OS FAQs

Below are some frequently asked questions for Club OS.

Club OS offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Club OS directly for pricing information.

Club OS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Club OS supports the following languages:

English

Club OS supports the following devices:

Club OS integrates with the following applications:

Referrizer

Club OS offers the following support options:

Chat

Related categories

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