About ShuttleControl
ShuttleControl is a fleet management platform designed to help you and your team of drivers stay organized and optimized. Fully customizable trips allow you to deliver people, goods, and services in a timely and customer-centric approach. We let you chose what the driver does for every trip in accordance with your business needs.
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game Changer
Reviewed on 2021-09-10
Pros
The day to day management and dispatching of shuttle transportation for customers to and from our dealership ship has never been so easy and efficient! Using this software has made everyone's job's easier and customers more happy.
Cons
Software glitches can happen from time to time
Response from Vinctus Technologies
Thank you, Bruce, for leaving a review with us. We take our customer feedback seriously, because we know that the future of our product depends on this kind of feedback. We're working towards improving the quality of our product each day by removing any remaining bugs and glitches.
If there was one key feature (no matter how big or small) you would us to build to simplify even further, what would that be? Let us know at [email protected].
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EASY TO SET UP & EASY TO USE
Reviewed on 2021-03-19
We went from an old fashioned hand-written slip system where, if you dropped a slip or the wind...
We went from an old fashioned hand-written slip system where, if you dropped a slip or the wind blew them off the table - you had no clue which shuttles needed taken care of. We've had other shuttle systems demo'd for us and they make - what should be a simple task - complicated. ShuttleControl makes it easy.
Pros
The ability to communicate to the shuttle drivers quickly, clearly and efficiently is our favourite feature. The set up is so simple and even those who aren't technologically inclined caught on very quickly. Our experience has been positive to the whole way through.
Cons
We don't feel the product could use any improvements
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Drive on ShuttleControl, Drive on!
Reviewed on 2022-03-01
Our dealership has been using Shuttle Control for over a month now and I have already noticed...
Our dealership has been using Shuttle Control for over a month now and I have already noticed improvements to our shuttle service. The dispatching and tracking has minimized time wasted with all the information right in the driver’s hand. Confusion about which driver is completing what trip is gone with the ability to assign drivers certain trips or tasks. As a dispatcher, I particularly like the ability to see in real time where my drivers are, thus minimizing the dead head trips.
With the exceptional customer service provided by Cedric and his team, any growing pains in implementing Shuttle Control were easily overcome with the personalized help which included detailed help documents on topics of concern, live text chats, and phone calls that were timely and relevant.
Shuttle Control is always looking for feedback and I have already seen improvements made with the intention of making the app and dispatching easier and more user friendly. Keep it up!
Thanks Shuttle Control for what has so far been a great experience.
Pros
GPS tracking, trip organization, paperless, notes option
Cons
- few glitches, no option to create trip from customer database,
- would like to move Pending trips the same way I can move Active trips.
- unable to auto-populate address if there is a unit number ie/ #1208 - 6551 Ranchview Rd - currently use notes for unit numbers
- would like to create a Company in Customers without the First Name and Last Name being required.
- would like to edit or add to a note, rather than delete it.
- at times drivers find it confusing to see Scheduled trips as Active trips, particularly
Missing feature: next day trips
- would like to see an estimated time duration for each trip
- Industry: Automotive
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great customer service
Reviewed on 2023-08-31
Pros
The product itself is great and easy to use. The customer service is wonderful, [sensitive content hidden] offered quick and effective help. Very clear communication.
Cons
I don't use it often enough to know what it lacks.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Saves time!
Reviewed on 2022-04-22
ShuttleControl has brought much more organization to the way we schedule shuttle rides. It keeps...
ShuttleControl has brought much more organization to the way we schedule shuttle rides. It keeps everyone on the same page and all you have to do is log in and you can see where the shuttle is, how many more rides are scheduled for that day, and any pending rides for future days. We are also excited to have a lot of built in reports/analytics that we can see in just a couple clicks versus our old method of paper logs.
Pros
The entire team has agreed that this has been a very easy transition from using our paper logs that we have had for many years. The software has been very easy to use and everyone caught on very quickly. We really enjoy being able to schedule the shuttle at the same time that we schedule a customer for service, it saves so much time. We also love that ShuttleControl sends messages to the customer letting them know how far away the shuttle is when in route.
Cons
So far we haven't found anything that we are unhappy with.
ShuttleControl FAQs
Below are some frequently asked questions for ShuttleControl.Q. What type of pricing plans does ShuttleControl offer?
ShuttleControl offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Starting at $99 per month you get: - Up to 500 trips. - Up to 15 users. - Up to 3 vehicles. https://shuttlecontrol.com/pricing
Q. Who are the typical users of ShuttleControl?
ShuttleControl has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ShuttleControl support?
ShuttleControl supports the following languages:
English, French
Q. Does ShuttleControl support mobile devices?
ShuttleControl supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does ShuttleControl integrate with?
ShuttleControl integrates with the following applications:
Kimoby
Q. What level of support does ShuttleControl offer?
ShuttleControl offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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