MarketBox

About MarketBox
MarketBox is appointment scheduling software specifically designed for businesses offering in-home and mobile services. We make it easy for consumers to self-book and pay online, and for businesses to manage provider logistics and payment processing.
MarketBox features include:
- Online booking page that allows your customers to schedule and reschedule appointments at their chosen location
- Ability for customers to simply input their home/preferred location and instantly match to a service provider in their area
- Flexible payment options with Stripe
- Integration into your current system
- Automated appointment reminders via email
- Recurring and customer packages
- Mobile app designed for providers on the go
- Automated bookings, rescheduling, appointment reminders, invoices, payments and more
- Ability to customize booking experience to match website & branding
Try MarketBox with our free 10 day trial.
Key benefits of MarketBox
MarketBox is the only appointment scheduling solution for companies offering in-home or mobile services. We make it easy for consumers to self-book appointments and pay online. We allow businesses to easily manage their service provider logistics and payment processing.
- Get booked online, 24/7
& let customers schedule appointments at a specific time at their chosen location
- Minimize wasted travel time
by scheduling providers according to their travel zones
- Accept payments online
& go cashless with everything from service payments to tips
- Reduce last-minute cancellations
by automating appointment reminders to customers via email
- Keep customers coming back and booking more
with recurring appointments, custom packages, and personalized offers
- Access customer information with the mobile app
- Promote your services anywhere via social media, email or your website
- Reduce administrative headaches
by automating bookings, rescheduling, appointment reminders, invoices, payments and more
- Customize your booking experience
to match your website & branding
Try MarketBox for free with our 10 day trial.
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Reviews
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- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Overall - great software
Reviewed on 2023-01-14
Overall this is a very simple software to use and although there is room for improvement, this...
Overall this is a very simple software to use and although there is room for improvement, this gives me the vast majority of what I need to conduct business smoothly. Customer service has been on point, and all of my questions have been answered in a timely manner. I felt seen & heard.
Pros
Market Box is extremely user-friendly and my instructors were able to easily grasp everything, especially once they have it set up. There's no personal info given out and the instructors can approve or deny a new booking. Clients can rate their experience and tip after their service is complete.
Cons
We offer some services virtually and others in person, the software doesn't automatically differentiate between the two and can be a little confusing for clients. They are working on improving this though.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MarketBox is a great software!
Reviewed on 2023-02-10
Last year, our swim school used a software that was difficult for our clients to understand and...
Last year, our swim school used a software that was difficult for our clients to understand and schedule on, and also difficult to manage/fix errors on the back end. MarketBox has fixed so many issues and I love that how it works for mobile businesses like ours. Another reason MarketBox has been so great is the customer support they offer. John has gone above and beyond to answer our questions, explain the features we're not understanding, and overall just making himself available to us. MarketBox has, in a short time, made my job much easier!
Pros
I love that MarketBox routes our clients to schedule on the correct instructor's schedule by just inputting their pool address.
Cons
I know this feature is coming, but right now I wish that there was a way for clients to book recurring lessons on different days of the week.
Reasons for Choosing MarketBox
Our previous software was not friendly for the clients to use or for the administrators. Clients were unable to cancel and reschedule their lessons by themselves. It was easy for clients to book on the wrong calendar/schedule because the software did not filter by location/address.Reasons for Switching to MarketBox
Our swim school is unique in the fact that the majority of our lessons are mobile (i.e., given at various locations around Austin). Most softwares are great at scheduling for fixed locations, but we chose MarketBox because of the ease for scheduling at multiple locations.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best e-commerce option for service businesses with a travelling workforce. Customizable and...
Reviewed on 2021-03-08
Overall, this is a powerful and customizable booking platform while empowering our providers with...
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
Pros
MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue.
The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier.
Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.
Cons
The admin portal could have better UX. But what it lacks in design, it makes up for in power.
Reasons for Choosing MarketBox
Our internal tech team just couldn't keep up with our user's needs and we were falling behind by losing talent and customers when the user experience wasn't up to modern standards. All the while becoming increasingly expensive. Lost revenue opportunities and increased costs forced us to look for different options.Response from MarketBox
We're so glad to hear that you've been having a great experience with our MarketBox software! We're continuously adding new features so it will continue to be an even more powerful tool!
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Marketbox - great solution for my personal training business!
Reviewed on 2021-04-01
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
Pros
Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox:
1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense)
2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities
3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best
Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy.
My fav things include:
1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work.
2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key
3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.
Cons
Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Outstanding Customer Service & Easy-To-Use
Reviewed on 2021-04-13
10/10
10/10
Pros
I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.
Cons
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
Alternatives Considered
TeachworksReasons for Switching to MarketBox
The support during the onboarding process and customizable options.MarketBox FAQs
Below are some frequently asked questions for MarketBox.Q. What type of pricing plans does MarketBox offer?
MarketBox offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of MarketBox?
MarketBox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MarketBox support?
MarketBox supports the following languages:
English
Q. Does MarketBox support mobile devices?
MarketBox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MarketBox integrate with?
MarketBox integrates with the following applications:
Google Meet, Lessonspace, Microsoft Teams, Stripe, Twilio
Q. What level of support does MarketBox offer?
MarketBox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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