About Really Simple Systems CRM
Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations. With sales, marketing and service & support built-in, you can work smarter, managing and tracking your sales leads and customers. All your data is in one place, enabling team collaboration, better relationships and increased sales.
Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.
Our customer support is totally free of charge and you'll find lots of 'self-service' resources so you can get the most from your CRM.
Really Simple Systems CRM features an integrated email marketing module with campaign management and database segmentation functions. You can run your email marketing direct from the CRM so all your data is in one place.
Key benefits of Really Simple Systems CRM
Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.
Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting
Devices
Business size
Markets
Supported Languages
Images
Features
Total features of Really Simple Systems CRM: 129
- API
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Analytics/ROI Tracking
- Application Access Control
- Applications Management
- Auto-Responders
- Automatic Backup
- Batch Processing
- Bulk Send
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Case Management Software
- Cataloging/Categorization
- Client Management
- Client Tracking
- Collaboration Tools
- Commission Management
- Computer Telephony Integration
- Contact Database
- Contact Management Software
- Contract/License Management
- Custom Development
- Customer Accounts
- Customer Database
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support Software
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customization
- Dashboard Creation
- Dashboard Software
- Data Import/Export
- Data Mapping
- Document Management Software
- Document Storage
- Drag & Drop
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- Email Response Control
- Email Templates
- Exception Reporting
- FAQ
- Field Sales Management
- Forecasting
- Geographic Maps
- Graphical Data Presentation
- Help Desk Management
- Interaction Tracking
- Interaction Tracking
- Knowledge Management Software
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Segmentation
- List Management
- Live Chat Software
- Mailing List Management
- Marketing Automation Software
- Microsoft Outlook Integration
- Mobile Access
- Multi-Channel Marketing
- On-Demand Webcasting
- Opportunity Management
- Password Manager Software
- Performance Management
- Performance Metrics
- Pipeline Management
- Proposal Generation
- Proposal Management Software
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Role-Based Permissions
- Routing
- SSL Security
- Sales Automation
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled / Automated Reports
- Scheduling Software
- Search/Filter
- Secure Login
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Source Tracking
- Statistical Analysis Software
- Support Ticket Management
- Support Ticket Tracking
- Task Management Software
- Task Scheduling
- Territory Management
- Third Party Integrations
- To-Do List
- Two-Factor Authentication
- Unsubscribe Database
- User Management
- Video Support
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- XML / RSS
Alternatives
Zoho CRM
Salesforce Sales Cloud
HarmonyPSA
Insightly
Reviews
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- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Cost effective CRM for small business
Reviewed on 2018-10-02
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang...
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.
They have a responsive team and have constantly improved the CRM over the years.
Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.
The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.
The marketing module has been a significant driver for new business, and again is very cost effective.
The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.
The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.
Document storage is straightforward with drag & drop functionality.
Cons
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Response from Really Simple Systems
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Industry: Financial Services Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Its a Really Simple System, it really is!!
Reviewed on 2020-11-20
Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as...
Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.
Pros
I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts
Cons
I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!
- Industry: Management Consulting
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I think it is absolute quality and value for money, and easy to use
Reviewed on 2021-03-17
I think they are an impressive team with a great product.. As I said, they got all the core...
I think they are an impressive team with a great product.. As I said, they got all the core elements right to make it a fantastic choice, especially for the SME market..
Pros
Superb CRM for doing the basics really well and giving you a lot of power for your pounds/Dollars. Support is quick and efficient, I have set up, integrated and modified and added data to an account and had it up and running inside 48 hours... How's that for ease of use!!
Cons
having sat here trying to think that one out, I don't have a con... or at least I haven't found one yet!
- Industry: Accounting Software
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
RSS easy to navigate
Reviewed on 2015-11-18
Pros
The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.
Cons
The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
RSS support is first class
Reviewed on 2021-03-12
The outstanding feature of RRS is their support team, who offer an absolutely excellent service. ...
The outstanding feature of RRS is their support team, who offer an absolutely excellent service. As a team, we are not particularly tech savvy, so having a support team who you can explain any issues or problems to and who just get on and fix things is such a bonus. No long wait times and things get fixed without any drama. I can't imagine any other provider offering such a great personal service.
Pros
The account pages are a simple set up and really easy to use and easy to customise with information relevant to your individual organisation. No trendy MS type chat boxes, just simple and easy to use records. We have found the customisable fields very useful. Automated email actvity tracking is a good feature, as is the integrated marketing module.
Cons
We were not able to integrate our phone system into the CRM too easily and unable to API AdobeSign into the system.
Really Simple Systems CRM FAQs
Below are some frequently asked questions for Really Simple Systems CRM.Q. What type of pricing plans does Really Simple Systems CRM offer?
Really Simple Systems CRM offers the following pricing plans:
- Starting from: US$14.00/month
- Pricing model: Free, Subscription
- Free Trial: Available
Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.
Q. What are the main features of Really Simple Systems CRM?
We do not have any information about Really Simple Systems CRM features
Q. Who are the typical users of Really Simple Systems CRM?
Really Simple Systems CRM has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Really Simple Systems CRM support?
Really Simple Systems CRM supports the following languages:
English
Q. Does Really Simple Systems CRM support mobile devices?
Really Simple Systems CRM supports the following devices:
Android (Mobile), iPad (Mobile)
Q. What other apps does Really Simple Systems CRM integrate with?
Really Simple Systems CRM integrates with the following applications:
ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Facebook, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, Mailchimp, Microsoft Azure, Microsoft Excel, Microsoft Outlook, PandaDoc, QuickBooks Online Advanced, Saasu, Slack, Trello, Twitter, Typeform, Xero, Zapier
Q. What level of support does Really Simple Systems CRM offer?
Really Simple Systems CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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