--- description: Detailed reviews on Hellotracks based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Hellotracks with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hellotracks Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Hellotracks](/software/2046740/hellotracks) # Hellotracks Canonical: https://www.getapp.ca/software/2046740/hellotracks Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2046740/hellotracks?page=2) > Hellotracks boosts field service efficiency with GPS tracking and streamlined employee management. Managers can precisely monitor real-time locations and oversee operations centrally. Features include automated dispatch, bulk uploads, and more, simplifying field operations. > > Verdict: Rated **4.1/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hellotracks Hellotracks revolutionizes job assignment and route optimization, enabling the automatic allocation of tasks to the most suitable personnel. This functionality not only enhances efficiency but also ensures that every route taken is the most effective one possible. Gain unparalleled visibility and control over all field activities, streamlining operations like never before. One-Click Route Optimization Hellotracks simplifies the job assignment process, offering operators the convenience of drag-and-drop functionality or the ability to dispatch hundreds of jobs simultaneously with just a few clicks. Our system is designed to maintain optimized routes constantly, saving significant time and reducing operational complexities. Real-Time Location Tracking Embrace the power of real-time tracking to monitor your staff's movements and routes throughout the day, accessible from both desktop and smartphone. Utilizing advanced GPS technology, Hellotracks sends instant notifications upon staff arrivals and departures, allowing for the seamless optimization of daily routes and schedules. Smartphone Integration for Seamless Operations Empower your employees with the ability to effortlessly report job status updates, from simple acknowledgments like a "Thumbs Up" upon completion to more detailed inputs such as attaching photos and capturing client signatures. Hellotracks seamlessly integrates with leading turn-by-turn navigation apps, enhancing on-the-go efficiency. Comprehensive Analysis and Reporting Unlock the full potential of your operational data with Hellotracks' advanced analytics and reporting capabilities. Generate detailed mileage reports, assess job completion rates, and scrutinize check-in times to optimize both billing and staff performance. With Hellotracks, you have access to a robust reporting system designed to support informed decision-making and continuous improvement. Transform your field service operations with Hellotracks, where efficiency meets innovation. Leverage cutting-edge technology to automate job assignments, optimize routes, track real-time locations, and analyze performance data for a streamlined, effective, and proactive approach to field management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 18 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hellotracks - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Three-tier pricing structure with two fixed-price per-user monthly plans and one custom-priced enterprise option. The Location plan is $10 per user per month, the Dispatch plan is $12.50 per user per month, both billed monthly. The Enterprise plan uses custom pricing with a custom billing model and includes support for unlimited users and advanced enterprise features. A 30-day free trial is available without requiring a credit card. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Spanish - **Available Countries**: United States ## Features - AI Copilot - AI Image-to-Text - AI Summarization - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Automated Scheduling - Autonomous Task Execution - Booking - CRM Integrations - Calendar - Calendar Management - Chat/Messaging - Chatbot Software - Checklists - Client Notifications - Collaboration Tools ## Integrations (6 total) - Google Calendar - HubSpot Sales Hub - Slack - Woodstock Optimization Studio - Zapier - n8n embed ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Transportation Dispatch Software](https://www.getapp.ca/directory/223/transportation-dispatch/software) - [Route Planning Software](https://www.getapp.ca/directory/1363/route-planning/software) ## Alternatives 1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1490 reviews) 2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5322 reviews) 3. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.4/5 (177 reviews) 4. [FieldPulse](https://www.getapp.ca/software/105687/fieldpulse) — 4.6/5 (510 reviews) 5. [Skimmer](https://www.getapp.ca/software/113919/skimmer) — 4.9/5 (233 reviews) ## Reviews ### "Great Field Tracking, but We Needed More Flexibility" — 4.0/5 > **Erick** | *October 6, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: The real-time location tracking was the main reason we chose Hellotracks. It gave us very good visibility of our field sales team, routes, stops and company vehicles. It is easy to deploy, easy for the team to use, and we were able to start using it without a complicated implementation. > > **Cons**: For us, the main limitation is the lack of an integrated POS for route sales. We would like our salespeople to track their routes, visit customers, take orders, register sales and payments in the same platform. The monthly cost also becomes significant as the operation grows, especially for a small company in Mexico. > > Overall, our experience has been very good. We mainly used Hellotracks to know where our field team and company vehicles were, verify routes and customer visits, and make sure the vehicles were being used correctly. It solved that problem very well and reduced the need to constantly call the team for updates. As our operation evolved, however, we started looking for more flexibility, lower recurring costs and the possibility of integrating tracking with other tools, especially a POS for route sales. Hellotracks is a solid product and very easy to implement, but our needs eventually became broader than location tracking and dispatch. ----- ### "Great for Dispatching and Tracking Technicians in Real Time" — 5.0/5 > **Joshua** | *October 6, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Great software for getting all my dispatching done and keeping track of where my technicians are. It makes it easy to reroute them when needed and to see how long they’ve been on job sites. > > **Cons**: The only issues I’ve had are with the phone app not tracking properly all the time, but that’s likely due to poor reception while the techs are traveling. > > It helps me keep track of technicians’ time for payroll, and it also makes dispatching easier. Overall, it’s been useful for organizing all my data so payroll runs more smoothly and my workflow stays efficient. ----- ### "Good for tracking employees in the field and uploading jobs" — 3.0/5 > **Benjamin** | *July 16, 2019* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: GPS tracking of employees in the field allows you to know where they are and track their progress. Also good for uploading jobs to field employees so they get the info right to their phone. > > **Cons**: Can be slow and needs to refresh often in order to stay current. ----- ### "Great platform with minor issues" — 5.0/5 > **Joshua** | *November 14, 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ability to see where techs are, how long they are onsite, taking to get to jobs and the dispatch portion of the software so all my techs can receive their daily jobs. > > **Cons**: Issues with the phone app, jobs getting deleted randomly, jobs getting auto sorted after they have been assigned in a specific order. > > Overall, we are very happy with the platform, there are some bugs that need to be addressed, but overall, great product. ----- ### "Best Field Staff Management tool ever" — 5.0/5 > **Patrick** | *August 21, 2019* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use Intuitive To some extent, ability to customize Adapt language to Spanish > > **Cons**: Schedule view is unfortunately missing Not possible to optimize routes when having different start and end locations Dashboard not possible to customize and showing information not relevant > > Amazing experience\! Ine can get a perfect overview of field staff activities real time and at a glance. It's so easy dispatch and track the work in the field. Allows dynamic planning\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2046740/hellotracks?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2046740/hellotracks) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data