Identifix Shop Manager

Identifix Shop Manager
About Identifix Shop Manager
Identifix Shop Manager is a cloud-based auto repair software that helps businesses in the automotive industry access original equipment manufacturer (OEM) services and repair information. The built-in estimating tools allow users to check equipment availability and price, create multiple jobs, build recurring task templates, and send estimates to customers via email.
It helps manage daily activities, from generating accurate repair orders to optimizing inventory and analyzing business metrics. The software enhances efficiency with digital inspections, steady workflow strategies, and clear communication. It modernizes customer interactions with digital messaging, customized repair orders, and remote payments.
Key benefits of Identifix Shop Manager
•Identifix enables users to search for the vehicle, issue, or vehicle code to complete the repair work.
•The platform delivers original equipment manufacturer (OEM) information through service manuals, R&R procedures, color-coded wiring diagrams, and more to execute the repair job efficiently.
•It collects and store labor and parts information in a centralized repository, enabling users to locate parts, labor times, and costs of vehicles in real-time.
•The shop management and diagnostic platform lets professional automotive technicians identify and fix problems, track inventories, and generate custom reports on a unified platform.
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Reviews
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Could not run our business without Identifix
Reviewed on 2023-11-27
We enjoy Identifix a lot more than we did Mitchell1.
We enjoy Identifix a lot more than we did Mitchell1.
Pros
Identifix allows us to pull labor hours easily. It also provides parts estimates and wire diagrams for tough jobs.
Cons
If Identifix could actually fix the car for us that would be great. Other than that there is nothing we do not like about Identifix.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
identifix premiere diagnostics database
Reviewed on 2024-06-03
i love identifix for diagnostics this is my go too software
i love identifix for diagnostics this is my go too software
Pros
diagnostics, my go to for any diag info and test procedures
Cons
difficult to navigate and not very user friendly definitely not intuitive
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
At one time 4 years ago and before it was great
Reviewed on 2024-02-22
A subscriber for 18 years, the last three years all the info they had has disappeared. The sight is...
A subscriber for 18 years, the last three years all the info they had has disappeared. The sight is practically worthless
Pros
all most every single car trouble I would look up I had tons of info
Cons
Now after covid the sight has been scrubbed of 80% of its info
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Cannot cancel subscription
Reviewed on 2024-11-01
Pros
Manual Ok
Cons
Have tried for 3 months to cancel, still charging my CC
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Identifix Packs A Lot of Value
Reviewed on 2023-12-01
We are impressed with Identifix, and would recommend it be used, along with one other diagnostic...
We are impressed with Identifix, and would recommend it be used, along with one other diagnostic finding tool, in order to be the most accurate in service shops.
Pros
While not using Identifix for a very extended period of time (less than 6 months), our service department was very impressed with the product. The main functionality we used the product for was service work diagnositic estimates and recommendations. We would use another product, Mitchell1, and used Identifix synonymously to verify issues with vehicles. We were very impressed and the two products worked well together. Technicians can do a great job of imputing their own fixes into Identifix in order to verify concerns.
Cons
Identifix does not update as frequently as other products, and they have not changed their user interface in some time. Because technicians can enter their own fixes, sometimes the interface seems antiquated and jumbled.
Alternatives Considered
ALLDATA Shop ManagerReasons for Choosing Identifix Shop Manager
Wanted to compare Mitchell to another product.Switched From
Mitchell RepairCenterIdentifix Shop Manager FAQs
Below are some frequently asked questions for Identifix Shop Manager.Q. What type of pricing plans does Identifix Shop Manager offer?
Identifix Shop Manager offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Identifix Shop Manager?
Identifix Shop Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Identifix Shop Manager support?
Identifix Shop Manager supports the following languages:
English
Q. Does Identifix Shop Manager support mobile devices?
Identifix Shop Manager supports the following devices:
Q. What other apps does Identifix Shop Manager integrate with?
Identifix Shop Manager integrates with the following applications:
AutoVitals, Broadly, Demandforce, Kukui, Nexpart Distribution Management, PartsTech, QuickBooks Enterprise, Shopgenie, Steer
Q. What level of support does Identifix Shop Manager offer?
Identifix Shop Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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