--- description: Detailed reviews on Bloomreach based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bloomreach with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bloomreach Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/3873/ai-marketing-tools/software) > [Bloomreach](/software/2046593/bloomreach) # Bloomreach Canonical: https://www.getapp.ca/software/2046593/bloomreach Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2046593/bloomreach?page=2) > Powerful content, customer engagement, and product discovery offerings to achieve true personalization and drive unparalleled growth. > > Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bloomreach True Personalization: Fix the fractured customer journey with personalized commerce experiences that drive revenue through search, browse, layout and content. Product and customer data: Bloomreach has an unparalled understanding of who your customer is and what they're hoping to find. It relevance engine looks at every aspect of your data, and ensures every experience meets consumer intention. For example, it knows when "chocolate" is the product and when it's an attribute, meaning that when someone searches for “milk chocolate,” they'll be shown bars or chocolate rather than pints of chocolate milk. Commerce-specific ML and Datasets: Bloomreach's commerce-specific ML is backed by more than 12 years of data, meaning customers benefit from its extensive global libraries and database. And once you're a customer, Bloomreach creates information that is only yours. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 56 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bloomreach - **Location**: Mountain View, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bloomreach for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, French, German - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more ## Features - 2-Way Messaging - A/B Testing - AI Writing Assistant - AI/Machine Learning - API - Abandoned Cart Saver - Access Control - Access Controls/Permissions - Account Based Marketing Software - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad Optimization - Ad hoc Reporting - Advertising Management - Alerts/Escalation - Alerts/Notifications - Analytics - Application Management ## Integrations (78 total) - AWS Lambda - Alexa - Amazon S3 - Antavo - Bazaarvoice - BigCommerce - Brevo - Bynder - Cloudinary - Contentsquare - Crisp - Docusign - Dropbox Business - Ebay Magento Integration - Elastic Path ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) ## Category - [AI Marketing Tools](https://www.getapp.ca/directory/3873/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.getapp.ca/directory/3873/ai-marketing-tools/software) - [Personalization Software](https://www.getapp.ca/directory/609/personalization-behavioral-targeting/software) - [Content Management Software](https://www.getapp.ca/directory/276/content-management-system-cms/software) - [Enterprise Content Management Software](https://www.getapp.ca/directory/1261/enterprise-content-management/software) - [Digital Experience Platforms (DXP)](https://www.getapp.ca/directory/3784/digital-experience-platforms-dxp/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.ca/software/20444/hubspot-marketing) — 4.5/5 (6235 reviews) 2. [Systeme.io](https://www.getapp.ca/software/2052479/systeme) — 4.8/5 (2128 reviews) 3. [Brevo](https://www.getapp.ca/software/91466/brevo) — 4.6/5 (3475 reviews) 4. [ActiveCampaign](https://www.getapp.ca/software/2348/activecampaign) — 4.6/5 (2561 reviews) 5. [MailerLite](https://www.getapp.ca/software/10156/mailerlite) — 4.7/5 (2293 reviews) ## Reviews ### "Bloomreach - a fantastic CRM tool that'll improve your marketing comms strategey" — 5.0/5 > **Jack** | *March 15, 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: The automation system allows you to quickly and visibility build complicated automations quickly. > > **Cons**: There can be a steep learning curve when first using the tool, there is a very helpful help centre however sometimes the answers to issues aren't clear or easy to find. > > Very positive experience with the tool, it has allowed us to serve the right message to the right user at the right time through the automations tool. It has also opened up alternative channels which previously required our engineering team to build - such as in-app messages and web pop ups. ----- ### "Next level of campaign management with Bloomreach\!" — 4.0/5 > **Petr** | *September 26, 2023* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: I enjoy this tool is self-service and I don't have to depend on IT. I can access easily our customer data. Bloomreach is a platform with limitless possibilities on orchestration with the right conditions. I love the flexibility of the tool. Documentation is very helpful. Dashboards are visually effective for me. I like how Bloomreach is innovative and following, maybe even setting trends we can explore and take advantage of. Bloomreach listens to our feedback. Minimalistic assess approach is something we'd like to explore. > > **Cons**: As we are insurance company, we are missing Bloomreach's integrations for other communication channels e.g. phone calls (call centre), post, etc. I'd like to see more detailed insights to multichannel orchestration for offline comms. We are able to adjust our campaigns but I would love to get from Bloomreach more visibility how to make this. The partner agency is supporting our integrations and ongoing processes.I completed the Academy fundamentals course - my experience with the tutor was disappointing, the person seemed to be off with the knowledge they shared with our class. ----- ### "Mailing" — 4.0/5 > **Ondra** | *November 21, 2018* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: Great options Very customizable Great design > > **Cons**: Not easy to use You have to learn a lot about it Crashes sometimes Not working as imagined Every time ----- ### "Bloomreach is the ultimate solution for our company\!" — 5.0/5 > **Yahor** | *September 26, 2023* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Bloomreach is a great tool and we are enjoying all of its capabilities and features. I love webhooks, it's an ultimate tool to do any kind of workaround. I appreciate the Q4 roadmap and can't wait to use the new features.Reporting is not black box which I love that I can set it up and counts with whatever data are important to our company. Visibility to the data results is so helpful. > > **Cons**: Simultaneously, Bloomreach is too complex which makes it difficult to focus on our efforts. SDK could support more apps for one instance. OOTB is not possible. We need to deal with the workaround and framework outline for integration. What I would improve on Bloomreach?There is a room for more parts where to implement jinja. For experienced users there are some limitations to be more free in instances management.For reporting - I wish I could download the dashboard and work with the data externally.We miss a storage possibilities for retrospective upload of datas for the system events. We want to rely on this more and it could be solved via environmental variables (profile and project attributes and conditions). ----- ### "Customer Data Platform fully" — 5.0/5 > **Benedetto** | *May 25, 2023* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Detailed overview of each user.Customizable weblayers.Collaborative account support.Integrations with the main advertising platforms.Visual flows help creating atuomations.A lot of webinars and case history sharing.Bloomreach academy is very useful. > > **Cons**: Implementation and some developments required a consultancy agency to manage the settings. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2046593/bloomreach?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2046593/bloomreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data