---
description: Detailed reviews on MiaRec based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MiaRec with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MiaRec Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [MiaRec](/software/2045983/miarec)

# MiaRec

Canonical: https://www.getapp.ca/software/2045983/miarec

> MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MiaRec

MiaRec allows  call and contact centers to to improve efficiency; improve agent performance, mitigate risk; and drive transformation for improved performance and better business results.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MiaRec
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Algeria, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Estonia and 15 more

## Features

- AI Summarization
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Capture
- Automatic Call Distribution
- Automatic Transcription
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Tagging
- Call Tracking Software
- Call Transcription
- Categorization/Grouping

## Integrations (8 total)

- Avaya UCaaS
- Cisco BroadWorks
- Cisco Unified Communications Manager
- Five9
- Microsoft Teams
- Salesforce Starter
- Twilio
- Webex Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [Speech Analytics Software](https://www.getapp.ca/directory/2043/speech-analytics/software)
- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)

## Alternatives

1. [inconnect](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
2. [OnviSource OmVista](https://www.getapp.ca/software/2076102/omvista) — 4.6/5 (5 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1786 reviews)
4. [NiCE CXone](https://www.getapp.ca/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Calabrio ONE](https://www.getapp.ca/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews)

## Reviews

### "Affordable Call Recording" — 5.0/5

> **Mike** | *January 2, 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to setup and very reliable. I have been running this software an an old Dell server for over 6 years without any issues. I am a few version behind, so I'm sure the interface and features are even better now. I have it recording our Yealink IP Phones via Port Mirroring on our switch and it works great.
> 
> **Cons**: Maybe because we have an older version but to playback files in the web browser we have to use Internet Explorer. (Chrome does not work)

## Links

- [View on GetApp](https://www.getapp.ca/software/2045983/miarec)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/miarec/> |
| en-AE | <https://www.getapp.ae/software/2045983/miarec> |
| en-AU | <https://www.getapp.com.au/software/2045983/miarec> |
| en-CA | <https://www.getapp.ca/software/2045983/miarec> |
| en-GB | <https://www.getapp.co.uk/software/2045983/miarec> |
| en-IE | <https://www.getapp.ie/software/2045983/miarec> |
| en-NZ | <https://www.getapp.co.nz/software/2045983/miarec> |
| en-SG | <https://www.getapp.sg/software/2045983/miarec> |
| en-ZA | <https://www.getapp.za.com/software/2045983/miarec> |

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