---
description: Detailed reviews on Datto SIRIS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Datto SIRIS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Datto SIRIS Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Datto SIRIS

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> Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. &#10;&#10;Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.
> 
> Verdict: Rated **4.5/5** by 91 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Datto SIRIS

• Proprietary inverse chain technology for reliable backup&#10;• Integrated ransomware scanning&#10;• Patented screenshot verification for recovery assurance &#10;• Intuitive recovery launchpad for failproof recovery&#10;• Fast Failback to primary system after a disaster recovery&#10;• Instant virtualization recovery, local or in the Datto cloud&#10;• Verified server backups as often as every five minutes &#10;• Restore options for any scenario &#10;• One flat (monthly) fee

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 91 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaseya
- **Location**: Miami, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: https://www.datto.com/pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Automated Scheduling
- Automatic Backup
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bare-Metal Restore
- Cloud Backup
- Compression
- Continuous Backup
- Continuous Monitoring
- Customizable Branding
- Data Recovery
- Data Replication
- Data Synchronization
- Deduplication

## Integrations (3 total)

- ConnectWise Automate
- ConnectWise PSA
- Datto RMM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Backup Software](https://www.getapp.ca/directory/496/backup/software)

## Related Categories

- [Backup Software](https://www.getapp.ca/directory/496/backup/software)
- [Business Continuity Software](https://www.getapp.ca/directory/272/business-continuity/software)
- [Server Backup Software](https://www.getapp.ca/directory/1123/server-backup/software)
- [Disaster Recovery Plan Software](https://www.getapp.ca/directory/2171/disaster-recovery/software)

## Alternatives

1. [Cove Data Protection](https://www.getapp.ca/software/108695/backup-and-recovery) — 4.6/5 (375 reviews)
2. [IDrive](https://www.getapp.ca/software/2056979/idrive) — 4.6/5 (1201 reviews)
3. [EaseUS Data Recovery Wizard](https://www.getapp.ca/software/2059906/easeus-data-recovery) — 4.6/5 (414 reviews)
4. [NAKIVO Backup & Replication](https://www.getapp.ca/software/131035/nakivo) — 4.8/5 (465 reviews)
5. [VMware Cloud Director Availability](https://www.getapp.ca/software/2058791/vmware-cloud-director-availability) — 4.8/5 (81 reviews)

## Reviews

### "Great solution for backups" — 5.0/5

> **Bruce** | *March 28, 2018*
> 
> **Pros**: Provides on-site backup to hardware device AND backup to cloud. It also allows you to spin up an instance of a server locally on the Datto device--- making emergency recoveries very quick.
> 
> **Cons**: Sometimes it has been difficult for my network support team to get timely or complete technical answers to support questions from Datto.

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### "Hands down the best backup solution available, if you can afford it." — 5.0/5

> **Randy** | *May 19, 2025* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Datto SIRIS is probably the best backup solution for on premise organizations, bar none. The reliability, disaster recovery and support make this product a no brainer for any organization taking their backup solutions seriously.
> 
> **Cons**: Easily the price, with all of the features and support provided for the product, Datto SIRIS costs more than most options in the industry.
> 
> Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two. It is incredibly reliable, easy to use, and easy to manage.

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### "Unit Warranty is not honored by Datto  so how can one trust warranty?" — 2.0/5

> **Pulin** | *May 25, 2021* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Ease of use for setting up and usage of the product
> 
> **Cons**: Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.
> 
> I have been using Datto Siris for several years. We had purchased S3B2000 unit for a client to replace their older unit and upgrade to larger data backup. Datto provided 5 year warranty on the unit. However, when unit gave a problem and stopped backing up (unknown Software or hardware issue, Datto support unilaterally decided without any explanation that it is not in warranty because of it being on a UPS and UPS battery powered off. Can you imagine a connection without UPS? Also can you find a UPS whose battery does not die after several years?&#10;&#10;The support made us do hard power shut off of the unit several times but it did nit connect to the environment. It sounds like a defect in the unit, but Datto support came up with a unilateral decision, without any explanation that they do not want to honor the warranty. Very poor response by support ????

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### "Datto SIRIS Makes the Grade" — 4.0/5

> **Verified Reviewer** | *August 5, 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Fast, reliable data recovery. Iron clad protection of critical data, and seamless operations when enabling quick restoration after disruptions.
> 
> **Cons**: Sticky issues that can arrise from moving off of SIRIS without losing a bunch of data during the transition.
> 
> Very good, high function products. Good range of appliances with varying sizes and form factors. Good storage capacities offered.

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### "Best Backup Solution Available" — 5.0/5

> **Verified Reviewer** | *April 10, 2019* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: - Full Image based backup of various Operating Systems, Server and Workstation OS&#10;- Robust and Secure Backup Technology to prevent backups from being compromised&#10;- Offsite Retention to protect from total onsite disaster&#10;- Canadian Data centers to keep confidential data inside the country&#10;- Easy to restore full server via bare metal method or virtual hard drive&#10;- Tests all backups automatically to make sure they are working and can boot&#10;- Can boot of backed up device in the cloud
> 
> **Cons**: Not a whole lot I don't like, it has everything we need&#10;Cost can get high for some of devices, however it is worth it
> 
> Datto allows us to sleep at night without worrying about our customers backup. Easy to plan for a disaster and know we are covered

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| en-AU | <https://www.getapp.com.au/software/2045099/datto> |
| en-CA | <https://www.getapp.ca/software/2045099/datto> |
| en-GB | <https://www.getapp.co.uk/software/2045099/datto> |
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