About Digital Wrench
Digital Wrench is a repair shop management software designed to help repair shops handle orders, inventory, invoices, fleet maintenance, and more on a centralized platform. Administrators can customize the user interface according to business requirements, search for a specific item or labor job and utilize the labor logging functionality to record the actual time of repair.
Digital Wrench allows businesses to add information about orders, inventory parts, and charges including disposal fees to the system. Managers can gain insights into customer history, sort details by vehicle, and add organizational logos to invoices or estimates. Supervisors can also organize repair orders as jobs, mark items as canceled, and use the labor list to handle repetitive tasks.
Digital Wrench's optional modules enable repair shops to manage point of sale and marketing processes on a unified platform. Other features include to-do lists, reminders, data import/export, and scheduling.
Key benefits of Digital Wrench
Real Time Reporting
View History at any time
Create repair orders easily and quickly
Customize the vehicle screen
Choose from dozens of invoice printouts
Images
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Software I've found to date
Reviewed on 2020-06-26
They've always been professional and handled things as quickly as possible when possible.
They've always been professional and handled things as quickly as possible when possible.
Pros
Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.
Cons
I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.
Alternatives Considered
FullbayReasons for Switching to Digital Wrench
Fullbay was too expensive, wasn't upfront on costs to transfer data over and has a monthly cost. Fullbay does a handful of things Digital wrench don't that would be nice but not worth the cost difference.Response from VMT Software
Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like.
Thank you.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Repair Order layout for a small shop
Reviewed on 2019-08-27
No problems. All is good.
No problems. All is good.
Pros
You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.
Cons
When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals.
Alternatives Considered
Mitchell RepairCenterReasons for Switching to Digital Wrench
Lower cost and the ease of choosing my own repair order layout. The 50 plus choices was a blessing.Response from VMT Software
Jim,
Thanks for the review.
As far as the adding payments or adding payments in advance, highlight the Repair Order, then click on the Add Deposit Button. This will calculate everything normally.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Technician of 34 Years
Reviewed on 2017-07-10
It is flawless in keeping record of my cashflow.
It is flawless in keeping record of my cashflow.
Pros
I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting.
Cons
As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here.
I am disappointed that the Customer gets left out in the cold.
So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you.
Response from VMT Software
Ralf,
Sorry to hear you're having trouble finding the customer history.
All RO's relate to a customer, so you can easily see all work done, all parts sold to any particular customer by clicking on the $ icon on the very first screen. Then, click on the Find Customer button, select the customer and all RO's with balances will immediately display. To see all RO's, just uncheck the Balances Only button.
You can also filter the repairs by one of the customer's vehicles, a date range, or even search parts or labor with a keyword like 'Oil' or 'Brakes' or whatever you choose, all from the same screen.
If you every have any difficulties, please let us know. We are happy to help. Plus, it is comments from our customers that enable us to keep enhancing and improving our software.
Thank you,
Ray Rippey
Programmer
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Outstanding business management software
Reviewed on 2016-08-11
I started my own auto repair shop a year and a half ago. Was looking for a software to keep track...
I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.
Pros
I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.
Cons
It is rather difficult to find previous repairs for 1 customer.
Response from VMT Software
David,
Thank you for the comment.
There are two ways to find customer history.
Option 1
From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history.
Option 2
To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Run... Get this!
Reviewed on 2019-08-07
I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been...
I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!
Pros
We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!
Cons
As hard as I try to think of a negative... I just cannot.
Response from VMT Software
Thanks Dawn. Glad to hear Digital Wrench is working well for you.
Digital Wrench FAQs
Below are some frequently asked questions for Digital Wrench.Q. What type of pricing plans does Digital Wrench offer?
Digital Wrench offers the following pricing plans:
- Starting from: US$39.95/month
- Pricing model: Subscription
- Free Trial: Available
Subscription pricing is $39.95 per month then $20 for each computer after that. Subscription includes upgrades to the software and support. Businesses can also purchase for as low as $595, $300 per computer after that. Purchase includes one year of upgrades and support. Support after the first year is $250 a year and includes upgrades to the software.
Q. Who are the typical users of Digital Wrench?
Digital Wrench has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Digital Wrench support?
Digital Wrench supports the following languages:
English
Q. Does Digital Wrench support mobile devices?
Digital Wrench supports the following devices:
Q. What other apps does Digital Wrench integrate with?
We do not have any information about what integrations Digital Wrench has
Q. What level of support does Digital Wrench offer?
Digital Wrench offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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