--- description: Detailed reviews on OpenTable based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OpenTable with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.ca/software/2044651/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.getapp.ca/software/2044651/opentable-for-restaurants?page=2) > The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1320 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1320 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support Software - Customizable Reports - Customizable Templates - Delivery Estimate - Delivery Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) - [Waitlist Management Software](https://www.getapp.ca/directory/1575/waitlist/software) - [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software) - [Restaurant Management Software](https://www.getapp.ca/directory/196/restaurant-management/software) - [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software) ## Alternatives 1. [Booqable](https://www.getapp.ca/software/108821/booqable) — 4.8/5 (1144 reviews) 2. [Now Book It](https://www.getapp.ca/software/2073585/now-book-it) — 4.9/5 (96 reviews) 3. [Mindbody](https://www.getapp.ca/software/91024/mindbody) — 4.0/5 (2990 reviews) 4. [Semper](https://www.getapp.ca/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.getapp.ca/software/130639/spoton-restaurant) — 4.2/5 (370 reviews) ## Reviews ### "Convenient and Reliable, with a Few Minor Glitches" — 4.0/5 > **Anthony** | *August 26, 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: OpenTable makes it incredibly easy to find and book reservations at a wide variety of restaurants, often with just a few clicks. The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability. It’s also convenient to manage reservations and make adjustments on the go. > > **Cons**: While the platform is generally reliable, there have been occasions when I arrived at a restaurant only to find that the reservation hadn’t been properly communicated or confirmed on their end. Also, some of the lesser-known or smaller restaurants aren’t available on OpenTable, limiting options in certain areas. > > Overall, I’ve had a positive experience using OpenTable. It’s my go-to for making restaurant reservations, especially when I’m exploring new places. The convenience factor is high, and the app generally performs well. There are minor hiccups from time to time, but they’re not deal-breakers. ----- ### "Last minute dinner plans? no problem\!" — 5.0/5 > **Aimee** | *June 10, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and many restaurants to choose from. Available reservations and wait lists help us decide where to eat. > > **Cons**: Some places are not on the app or don't take reservations, so it can't really help with those, but at least it gives reviews to help you know if you will like it. > > Open table is a great app for finding a restaurant, especially last minute or at a busy time. You can see what each restaurant offers and read reviews and find out who has a table you can reserve at the time you need it. It makes the reservation for you, so you don't have to call around to get a table. We have discovered new places they we really enjoyed by using this app. ----- ### "Open Table is OK" — 3.0/5 > **Marnie** | *September 5, 2024* | Design | Recommendation rating: 5.0/10 > > **Pros**: I like that it's pretty easy to use however it's crashed on me a couple times while using > > **Cons**: It crashes and I've had situations where I couldn't cancel something and go penalized for it. ----- ### "Open Table Review" — 5.0/5 > **Jackie** | *May 7, 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Very user friendly and a great page layout. It makes it easy for users to learn how to use and also be able to see reservations easy\! > > **Cons**: Initially hard to set up with venue space, but their customer service was great in helping\! ----- ### "Announce Your Presence" — 5.0/5 > **Verified Reviewer** | *June 18, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use for end users. Provides tremendous value and makes restaurants more appealing. OpenTable is an essential part of any restaurant's marketing strategy. > > **Cons**: Categorization can be a challenge. Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries. ----- Page: 1 / 54\ Next: [Next page](https://www.getapp.ca/software/2044651/opentable-for-restaurants?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2044651/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data