--- description: Detailed reviews on Time Matters based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Time Matters with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Time Matters Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/763/legal-document-management/software) > [Time Matters](/software/2044267/time-matters-1) # Time Matters Canonical: https://www.getapp.ca/software/2044267/time-matters-1 Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2044267/time-matters-1?page=2) > Time Matters is a practice management solution, which helps legal firms handle operations related to document management, information sharing, task monitoring, and more. The platform assists organizations with creating customizable workflows, forms, and documents to manage cases. > > Verdict: Rated **3.2/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.2/5** | 66 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support Software | 2.9/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: PCLaw and Time Matters ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Billing & Invoicing - CRM Software - Calendar Management - Case Management Software - Client Management - Conflict Management - Contact Management Software - Contract/License Management - Court Rules-Based Scheduling - Customizable Forms - Document Automation - Document Generation Software - Document Management Software - Document Storage - Email Management Software - Expense Tracking - Forms Management - Legal Case Management Software - Multi-Location ## Integrations (2 total) - OneDrive - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) ## Related Categories - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) - [Legal Calendar Software](https://www.getapp.ca/directory/765/legal-calendar/software) - [Family Law Software](https://www.getapp.ca/directory/2979/family-law/software) ## Alternatives 1. [Neos](https://www.getapp.ca/software/125343/needles) — 4.4/5 (203 reviews) 2. [Clio](https://www.getapp.ca/software/91415/clio) — 4.7/5 (1738 reviews) 3. [Filevine](https://www.getapp.ca/software/106217/filevine) — 4.4/5 (286 reviews) 4. [LEAP](https://www.getapp.ca/software/104595/leap) — 4.3/5 (545 reviews) 5. [8am MyCase](https://www.getapp.ca/software/91266/mycase) — 4.6/5 (807 reviews) ## Reviews ### "What else is there?" — 5.0/5 > **Kathleen** | *January 14, 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Time Matters is fully customizable. If you don't want to do the customization, you can get a consultant to do it for you, but you need to provide input. If you don't want to customize you might consider another product. Customization is critical to form development which is critical for document production. > > **Cons**: Since Time Matters was migrated to PCL/Time Matters, the owners of Leap software, many of the long time bugs have been fixed. The billing and case management are seamless and the link to QuickBooks is a bonus. Not always perfect if you use the tax feature and get partial payments, but I have never had a problem with it. > > I support the product and have for over 20 years. I've gotten periodic demos of other softwares, but none are as flexible as Time Matters. ----- ### "Stay away. Run. Don't look back." — 4.0/5 > **kelly** | *June 28, 2024* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: Ease of installation. Customization and functionality. > > **Cons**: 1. Worthless technical support. 2. Lexis/Nexis makes it impossible to transfer the software from an old device to a new one. I was quoted $5,000 to move my TM software and data from my old laptop to my new one, and that would only allow me access to a bot which might or might not be able to accomplish the transfer > > Horrible. If I can't transfer it to my new laptop, it is of no use. ----- ### "Unreliable, Inaccurate, and Non-Responsive" — 1.0/5 > **Duy** | *September 28, 2017* | Legal Services | Recommendation rating: 0.0/10 > > **Cons**: This program advertises a ton of features, but (1) you pull your hair out trying to make it work, because it is not intuitive; (2) when you finally figure it out, it still doesn't work (see bugs, bugs, bugs below); and (3) even when there are no bugs you are left with a ho-hum, is this all? To this, add the fact that the software is full of bugs, bugs, bugs. The company has been alerted to some bugs for a decade and never fixed them. There are forums of users talking about bugs going back 5 or 6 version nos. This is the only program I know that cannot make a scroll bar work\! Numbers are off - including in your trust account balances\! The heavily-touted document merge feature has never worked reliably. The whole program crashes daily, multiple times. These crashes are very disruptive because you have to restart everything and figure out where you were. Sometimes the restarting takes 15 minutes and multiple tries. And that brings me to the central problem: This company making software for lawyers doesn't seem to understand software or lawyers. Other software makers will fix bugs before you even tell them. This one says, live with it. It really thinks lawyers can live with a mistake here, a mistake there? A missing comma? a few dollars off in a trust account? And the worst thing? You're stuck. Changing to another program is horrendously expensive, after all your sunk investment, training, and consultant fees. Best to just stay away. ----- ### "Works Great at Office but Lacks in Mobile & Outside Office Abilities." — 4.0/5 > **LD** | *December 14, 2016* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: File Specific Features allowing a wide range of possibilities with every case matter opened. > > **Cons**: No way to work from home or out of the office. Even the (limited) mobile access is woefully lacking in functional features. Not saying I expect the ease and integration of programs like Clio but there practically nothing at this moment. > > Overall I absolutely think that Time Matters delivers a wonderful product with tons of great features that are useful for everyone from Paralegals to Attorneys. The problem is nowadays it is not convenient or practical to only work in one's office or during regular business hours Mon - Fri, which means that other than with the limited online access I cannot utilize any of the terrific features without being at my computer in the office. And even with TM Mobility, while a huge help, is nothing more than remote access some docs, calendar viewing and to do tasks. This is definitely a huge shortcoming of the legal software and given how expensive it is there needs to be a serious expansion of features that can be accessed remotely and synced with mobile devices. I still give TM Four Stars because it is a very in-depth program but the fact I'm having to seek out additional software vendors because TM is woefully lacking in some crucial areas should give Lexis concern for future clients. I recommend this program still but have to ensure the (current) ways in which it fails completely / falls short. ----- ### "Great Run With Product\!" — 4.0/5 > **Tasha** | *October 25, 2021* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: There were a lot of features I enjoyed in this product. It was very easy to navigate, find pertinent information on cases, the tabs were very functional and can separate the cases how you like, just a great software. > > **Cons**: It could get really slow moving from one case to another, and I do mean slow. I just hate that this product won't soon be around and is phasing out. > > I had a great run with this software and would recommend it to other law practices but it's phasing out and won't be around much longer. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2044267/time-matters-1?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2044267/time-matters-1) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data