About GetResponse
Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.
Key benefits of GetResponse
GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.
Devices
Business size
Markets
Supported Languages
Images
Features
Total features of GetResponse: 72
- "What If" Scenarios
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- Auto-Responders
- Automated Scheduling
- CAN SPAM Compliance
- Campaign Segmentation
- Channel Management Software
- Chat/Messaging
- Configurable Workflow
- Contact Database
- Contact Management Software
- Content Management System (CMS) Software
- Customer Database
- Customer Segmentation
- Customer Surveys
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Delivery Tracking
- Design Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Invitations & Reminders
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Engagement Analytics
- Event Triggered Actions
- Form Builder
- Geographic Maps
- Image Editing
- Image Library
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- List Management
- Live Chat Software
- Marketing Automation Software
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Preview Functionality
- Real Time Analytics
- Real Time Editing
- Remote Access/Control
- Reporting/Analytics
- Responsive
- Rules-Based Workflow
- SEO Management
- Search/Filter
- Segmentation
- Spam Blocker
- Subscriber Management
- Tagging
- Template Management
- Third Party Integrations
- Video Conferencing Software
- Video Streaming
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Website Visitor Tracking
Alternatives
Mailchimp
Zoho CRM
emfluence Marketing Platform
User.com
Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
ActiveCampaign is becoming a very good friend!
Reviewed on 2021-04-04
Pros
I have to say that I'm using it probably around 10% of its real potential, mostly to send the weekly newsletter! So, the thing I like most is the very intuitive and easy email builder. Also the fact that was very easy to integrate with our website (on Wordpress) is a big plus to us!
Cons
Being a quite huge software it requires a lots of study at the beginning to get out the best... and I'm still in that process! If you only need to send newsletters and you don't have a big list, better to choose cheaper services at the beginning!
- Industry: Leisure, Travel & Tourism
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
GetResponse is a solid alternative to MailChimp
Reviewed on 2019-12-03
Overall, our experience with GetResponse has been very positive. It is critical to segment your...
Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.
Pros
GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.
Cons
The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Cutting-Edge Without the High Price Tag
Reviewed on 2021-03-21
Overall good experiences with GetResponse and I've used them for over 10 years!
Overall good experiences with GetResponse and I've used them for over 10 years!
Pros
GetResponse is on top of the industry - they know what features customers want and where the trends are going.
Cons
They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.
Response from GetResponse
Hi Corrisa!
Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001-10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
THE SERVICE IS SIMPLY UNRELIABLE
Reviewed on 2020-10-23
5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google...
5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess)
6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate.
7. There is a limit of 3 speakers.
8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.
9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.
Pros
Nice e-mail marketing tools and wide choice of templates.
Cons
We purchased MAX account for 3 months.
1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule.
2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions).
3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential.
4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)
Response from GetResponse
Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected] -Taylor
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
This software is not bad.
Reviewed on 2019-08-15
Besides the server issue, the software is very useful. The training is also excellent to help...
Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.
Pros
It gives you great templates and products. The analytics are very helpful for tracking your results.
Cons
Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.
GetResponse FAQs
Below are some frequently asked questions for GetResponse.Q. What type of pricing plans does GetResponse offer?
GetResponse offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Subscription
- Free Trial: Available
Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.
Q. What are the main features of GetResponse?
We do not have any information about GetResponse features
Q. Who are the typical users of GetResponse?
GetResponse has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does GetResponse support?
GetResponse supports the following languages:
English
Q. Does GetResponse support mobile devices?
GetResponse supports the following devices:
Q. What other apps does GetResponse integrate with?
GetResponse integrates with the following applications:
123FormBuilder, Batchbook, Bigcommerce, Capsule, Chargify, ClickDesk, ClickMeeting, Desk.com, Drupal, Eventbrite, Facebook, Formstack Forms, FreshBooks, GitHub, Google Ads, Google Analytics, Google Contacts, Highrise, Joomla, Justuno, Kissmetrics, LiveAgent, LiveChat, LiveHelpNow, Magento Commerce, MemberMouse, Mixpanel, MoonClerk, PadiAct, PayPal, Picreel, PrestaShop, Salesforce Sales Cloud, Shopify, Slack, SumoMe, Survicate, Twitter, VWO Testing, Vidyard, Viewbix, Vtiger CRM, Wistia, WooCommerce, WordPress, Zapier, Zen Cart, Zendesk, Zoho CRM
Q. What level of support does GetResponse offer?
GetResponse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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