--- description: Detailed reviews on OnScreen Guidance based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OnScreen Guidance with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OnScreen Guidance Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [OnScreen Guidance](/software/2043815/onscreen) # OnScreen Guidance Canonical: https://www.getapp.ca/software/2043815/onscreen Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2043815/onscreen?page=2) > OnScreen Guidance helps organizations guide employees through web-based software with interactive walkthroughs, smart tooltips, AI-generated process documentation, and translation into 14+ languages. > > Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OnScreen Guidance 1\) Lead employees through real tasks in web-based applications with interactive, step-by-step walkthroughs, from quick product tours to detailed processes like data entry. 2) Give people answers in the moment with smart tooltips on specific fields and screen areas, using images, GIFs, and links to add context without interrupting the task. 3) Turn recorded screen actions into written process manuals with AI-powered automation, cutting the time it takes to document how work gets done. 4) Export guides as PDFs to support compliance audits and keep a clear record of approved processes. 5) Support employees across regions and markets by translating guidance into 14+ languages with AI translation. 6) Deploy through the cloud or as a browser extension on top of existing web-based applications, with no installation or engineering work in the underlying system. 7) Create and update guidance in one place as workflows change, reducing reliance on separate manuals, PDFs, and repeated one-on-one support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 17 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Confirm - **Founded**: 2006 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Chinese, Czech, English, French, German, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - API - Adaptive Learning - Alerts/Notifications - Audience Targeting - Blended Learning - Catalog Management - Content Creation - Content Library - Content Management System (CMS) Software - Contextual Guidance - Customer Segmentation - Data Import/Export - Data Quality Control - In-App Training - Interactive Content - Knowledge Management Software - Launch Management - Modeling & Simulation - Multi-Language - Progress Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) - [Digital Adoption Platforms](https://www.getapp.ca/directory/1627/digital-adoption-platform/software) - [Digital Workplace Software](https://www.getapp.ca/directory/1595/digital-workplace/software) - [Change Management Software](https://www.getapp.ca/directory/971/change-management/software) - [Onboarding Software](https://www.getapp.ca/directory/730/onboarding/software) ## Alternatives 1. [Whatfix](https://www.getapp.ca/software/101353/whatfix) — 4.6/5 (77 reviews) 2. [Thought Industries](https://www.getapp.ca/software/104953/thought-industries) — 4.5/5 (80 reviews) 3. [Apty](https://www.getapp.ca/software/127423/apty) — 5.0/5 (10 reviews) 4. [hiveQ](https://www.getapp.ca/software/2054360/hiveQ) — 4.7/5 (7 reviews) 5. [eLeaP LMS](https://www.getapp.ca/software/9030/eleap) — 4.6/5 (7 reviews) ## Reviews ### "Just so simple \!" — 5.0/5 > **Simon** | *September 15, 2020* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: No difficult installation, easy to set up guides, love the fact it works with ANY Web applications. > > **Cons**: Still waiting for the negatives, Just great support at every level. > > Simple, cost effective and just makes my teams life easier ----- ### "Easy to Use" — 5.0/5 > **Sheng** | *December 15, 2022* | Farming | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to navigate. Useful tools to help make guides easy to use. > > **Cons**: Some integration was difficult because we work inside a virtual desktop inside another virtual desktop but OnScreen was patient and willing to work through the new experience. > > OnScreen was extremely helpful. Great service. Was very responsive. ----- ### "OnScreen Review December 2022" — 3.0/5 > **Dane** | *December 16, 2022* | Machinery | Recommendation rating: 6.0/10 > > **Pros**: - Ease of use \& accessibility- Ease of deployment > > **Cons**: - Administration constraints \& limitations- Simplicity can also hold back on the applicability for varied domains \& applications > > \- Client support is exceptional ----- ### "I Like Onscreen" — 4.0/5 > **Verified Reviewer** | *July 10, 2020* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: OnScreen enables our students to be independent and able to easily navigate a business system on their own. I see Onscreen being a valuable tool for businesses and classroom moving forward. > > **Cons**: Not being able to delete a portion of the recording without deleting the whole recording when you mess up during the recording. This causes issues when the helper is turned on in the actual system. > > I teach a Veterans to Work Career Skills Program here on Fort Hood, TX and I'm delighted to be using Onscreen in my class. I believe is a great tool to help instruct my students on navigating the system and giving them a better understanding of the different business processes. ----- ### "Highly recommend OnScreen" — 5.0/5 > **Gary** | *September 15, 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: OnScreen has helped us enhance End User’s adoption and quality compliance to “best practices” within enterprise software i.e. ERP . . . SAP and others. As an OCM practice leader we now have “hard evidence” that End Users are competent in following the best practice methods. Additional, with OnScreen we are able to validate conformance to GMP’s (Good Manufacturing Practices) and ISO 9000 standards. > > **Cons**: No cons so far, the solution is simple once you have a demo or 2 ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2043815/onscreen?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2043815/onscreen) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data