Gymcatch

4.9 (209)
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Management software for the fitness and wellness industry

About Gymcatch

Gymcatch enables fitness business owners to save time, increase revenue, and give great service to customers. The platform enables organizations to plan and manage sessions, automate bookings, design and sell packages, and embed booking capabilities into business websites.

Gymcatch has everything you need to manage your fitness business including scheduling, membership management, reporting, payments, waitlists, discount codes, website integrations, mobile apps, and lots more.


Key benefits of Gymcatch

• Save time on your business administration
• Increase revenue
• Give an exceptional finding, booking, and managing experience to your customers


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Gymcatch Software - Gymcatch iOS and Android
Gymcatch Software - Gymcatch web and mobile
Gymcatch Software - Gymcatch iPad
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Gymcatch video
Gymcatch Software - Gymcatch iOS and Android
Gymcatch Software - Gymcatch web and mobile
Gymcatch Software - Gymcatch iPad

Not sure about Gymcatch? Compare with a popular alternative

Gymcatch

4.9 (209)
VS.

Starting Price

US$10.00
month
US$120.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

106
61

Integrations

No integrations found
2

Ease of Use

4.7 (209)
4.3 (30)

Value for Money

4.9 (209)
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Customer Service

4.9 (209)
4.4 (30)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.9 /5
(209)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support Software
4.9/5

Already have Gymcatch?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 209
Becky
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

GymCatch review

Reviewed on 2019-07-08

Overall I think GC is great - it takes the stress away and once you know what you are doing with it...

Overall I think GC is great - it takes the stress away and once you know what you are doing with it it is just brilliant.

Pros

I love the way this software does away with individual people messaging me to book on to classes. As a business owner that runs 25 classes a week this is invaluable.

Cons

I least liked having to refund people when they cancelled but Gymcatch have listened and they now offer auto refunds which is great.
The current problem for me is not being able to see on my phone app how many people have booked on to a class with a quick glance. You can see on the computer but not on the phone app.

Response from Gymcatch

Thank you very much for your review Becky! Very much appreciated and we're so happy you chose Gymcatch to do away with that 1-2-1 admin!

Thank you too for the comment on at-a-glance attendee visibility - we've actually added that in very recently, sorry if missed the coms (!), just a configuration to update - I'll email directly in relation.

Many thanks again,
Ollie
Director & Founder

Amrit
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

GymCatch took the stress out of bookings

Reviewed on 2021-10-13

By taking care of bookings and PARQ’s - I can take care of actually delivering my classes and...

By taking care of bookings and PARQ’s - I can take care of actually delivering my classes and taking care of my clients.
Embedding the app into our website was made extremely easy and functional almost immediately.

Pros

Introducing GymCatch took the stress of booking away along with chasing clients for payments and commitment to attend.

Cons

Clients contacting me to help them to use the app - perhaps make it easier for the client to as for GymCatch support.

Alternatives Considered

Mindbody

Reasons for Switching to Gymcatch

More cost effective, and easy to navigate - good user experience.

Response from Gymcatch

Thank you very much for taking the time to write a review Amrit, we really appreciate it. Delighted to read Gymcatch has reduced your admin and increased client commitment.

I noticed your client contact point - thank you for that. If there's anything specific you'd like us to look at please do get in touch via [email protected]. Feedback always very welcome.

Many thanks again,
Ollie

Abi
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Customer service is second to none

Reviewed on 2023-11-16

Brilliant, customers service is what sets it apart for me.

Brilliant, customers service is what sets it apart for me.

Pros

Absolutely phenomenal customer service. If I raise an issue or query these guys are on it instantly. Everyone I've dealt with at Gymcatch has been very pleasant and helpful. They offer unmatched customer service.

Cons

A few small issues -some customers find it difficult to use and occasionally customers report that they've had problems booking. I also wish i could keep my PARQs in the system, but i believe the team is working on this.

Response from Gymcatch

Thank you very much for taking the time to write a review, Abi, it is very much appreciated!

Delighted to hear that our support team have been able to help you with any questions or issues you have raised. We certainly do have plans to enhance the PARQ process in future so watch out for that announcement once development has been completed.

Many thanks again,
Ollie
Director & Founder

Jo
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Overall great product that ticks boxes

Reviewed on 2023-04-28

This has been hugely labour saving for me and although it's taken some time to consider how to...

This has been hugely labour saving for me and although it's taken some time to consider how to adapt my payment model to fit with the options available in GymCatch, it's really been transformational (and I've tried at least 3 other products and reviewed several more in great detail!!)

Pros

Very easy to set up, the interface is nice and clean and the support has been fantastic - quick, honest and helpful

Cons

It would be nice if there was an easier way to test things from a user perspective when setting up from scratch. You can of course create a test account but then you have to pay out for test classes/appointments. I'd also really like it if users could just scroll down a chronological list of appointments/classes if they wanted, rather than always having to choose a specific date from the calendar - just as an option.

Response from Gymcatch

Hi Jo,

Thank you very much for taking the time to write a review - we value them hugely.

Delighted to hear the system is working so well and saving you time and compares well to the competition!

Thank you too for the listing request. On web underneath an abridged calendar there's a today/7 day/30 day listing that shows by default, so presume more of an iOS/Android request. I'll certainly pass on to the team to review!

Many thanks again,
Ollie
Director & Founder

Rachael
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Invaluable

Reviewed on 2023-02-21

Pros

Gymcatch has been a game changer for me as a yoga teacher. I started using it for my lockdown yoga classes as I was trying to keep track of class attendance and payments manually and it was hurting my brain. It was so easy to set up and schedule classes and has made it incredibly easy for clients to book on to my classes, cancel, get refunds etc. And the customer service is second to none, I get responses to any questions I have so quickly!I couldn't recommend it highly enough. It's great value for so many features. Thank you for making my yoga teacher life so much easier!

Cons

None at all, if I had any requests then the team took them on board.

Alternatives Considered

Mindbody and Bookwhen

Reasons for Switching to Gymcatch

Ease of use, functionality, cost, VFM, great app

Response from Gymcatch

Thank you very much for taking the time to write a review Rachael. We really appreciate it and so pleased to hear you're making good use of the feature set and finding life easier as a result!

Many thanks again,
Ollie
Director & Founder

Showing 5 reviews of 209 Read all reviews

Gymcatch FAQs

Below are some frequently asked questions for Gymcatch.

Gymcatch offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Gymcatch has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Gymcatch supports the following languages:

English

Gymcatch supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Gymcatch has

Gymcatch offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

Related categories

See all software categories found for Gymcatch.