About Gymcatch
Gymcatch enables fitness business owners to save time, increase revenue, and give great service to customers. The platform enables organizations to plan and manage sessions, automate bookings, design and sell packages, and embed booking capabilities into business websites.
Gymcatch has everything you need to manage your fitness business including scheduling, membership management, reporting, payments, waitlists, discount codes, website integrations, mobile apps, and lots more.
Key benefits of Gymcatch
• Save time on your business administration
• Increase revenue
• Give an exceptional finding, booking, and managing experience to your customers
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great package for a small part time fitness biz
Reviewed on 2021-09-13
Really good - price wise its value for money
Really good - price wise its value for money
Pros
I love the fact that it is app based for customers.
I moved away from this software years ago when I ran a small gym - now that I have returned there are even more features - allows freedom to tailor to your business and customers.
Cons
Having to use desktop site as admin to do more of the back office features.
Alternatives Considered
BookwhenReasons for Choosing Gymcatch
I no longer needed large software. Gymcatch is perfect for my part time business. Also, the price difference !Reasons for Switching to Gymcatch
I like the app features - seems to be more bespoke and customisableResponse from Gymcatch
Thank you very much for taking the time to write a review Jodie. We really appreciate it and are so pleased you came back to Gymcatch! Delighted the software and price-point are working for you and that the app is a differentiator too.
Many thanks again,
Ollie
Director & Founder
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
GymCatch - easy & efficient to use
Reviewed on 2021-02-03
Easy booking, less hassle when it comes to communicating, time saver!
Easy booking, less hassle when it comes to communicating, time saver!
Pros
Gymcatch has all the features that I need for bookings for my fitness classes. The zoom integration is key and i like the auto-refund options. My customers are finding it easy to use & straightforward to book classes. The internal message system is great and my customers like that it integrates with your calender.
Having the catch up link avaialble through the booking link is such a time saver!
Cons
For customers to be able to see our full timetable when searching for classes, rather than a restricted view of only the week ahead would be much better.
Alternatives Considered
MindbodyReasons for Choosing Gymcatch
The time table is messy and not as easy to use.Switched From
BookwhenReasons for Switching to Gymcatch
Word of mouth recommendationResponse from Gymcatch
Thank you very much for your review Carla, it's really appreciated and delighted this is meeting your needs. Also pleased to update that in our upcoming release we will be extending the default week to a month timeframe for the class list view returns.
Many thanks again,
Ollie
Director & Founder
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Likes and dislikes
Reviewed on 2021-08-27
I’ve enjoyed the time with gym catch but it was hard to set up and I’ve spent a lot of time...
I’ve enjoyed the time with gym catch but it was hard to set up and I’ve spent a lot of time chatting to online help.
I haven’t added demand yet so I hope that’s easy.
Pros
Feels fun and modern
Like that it’s a growing company
The people are really helpful in the chat when you can’t work something out.
Cons
Calendar integration not great sends double one that’s cancelled so you calendar is a mess.
No name on booking in the calendar .
No reminder text sent to clients .
Not designed for 1-1 bookings PT.
Want to reach out for help in the evenings and weekends but gym Catch closes.
Vids on YouTube are fast and bit quick to follow.
Bit expensive as most people need all the add on’s to compete with other booking systems.
Would like more templates on offer.
Reasons for Switching to Gymcatch
You offered a trail testResponse from Gymcatch
Many thanks for taking the time to write a review Helena. We appreciate the feedback! I'm pleased that you've found the feature set wide and our team helpful.
Thank you for the calendar sync and PT feedback. We've certainly focused on group classes historically and we agree there's some enhancements to make for intelligent variable appointment scheduling and these will be going into development soon. Please do feel free to reach out directly if you'd like to learn more in relation ([email protected] or online chat as these reviews are deliberately anonymised). In terms of outside of office support, we do generally reply outside of office hours (and have weekend times for replies) but these are not live rather clear downs. We keep that under review and may amend hours in due course.
Many thanks again,
Ollie
Director and Founder
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Happy with Gymcatch
Reviewed on 2023-03-21
I had a fantastic experience using Gymcatch for my fitness needs. The platform offers a wide...
I had a fantastic experience using Gymcatch for my fitness needs. The platform offers a wide variety of fitness classes that cater to different preferences and skill levels, which was perfect for me as I wanted to try out different workouts.The customer support provided by Gymcatch was exceptional. The instructional videos and teaching materials were comprehensive, making it easy for me to understand and utilize the service. The integration of the platform into various websites was impressive, and the application itself had an attractive and user-friendly interface.One of the standout features of Gymcatch was the ease with which I could book classes. I appreciated the ability to see available classes in real-time and the convenience of booking and paying for classes online. Furthermore, the platform's ability to sync with my calendar made it easy to keep track of my fitness schedule.Overall, my experience with Gymcatch was excellent. I highly recommend this platform to anyone looking for a convenient and comprehensive fitness solution.
Pros
The instructional videos for customer support and guidance are effective for learning how to utilize the service. The incorporation of the service into websites is commendable, and the application boasts an appealing appearance.
Cons
The sole difficulty I encountered was the inability to connect the API to my website to enable direct booking.
Response from Gymcatch
Thank you very much for taking the time to write a review, Sherif, it is very much appreciated!
Delighted to hear that Gymcatch has been successful for you and that our support articles and videos were so helpful.
Many thanks again,
Ollie
Director & Founder
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A great booking system
Reviewed on 2020-12-30
GymCatch saves me time in booking administration and keeps all my records in one place. Customer...
GymCatch saves me time in booking administration and keeps all my records in one place. Customer support is absolutely fantastic and they listen to customer views when planning future iterations of functionality.
Pros
GymCatch is easy to use, set up and administer. It keeps everything in one place and allows me to handle bookings, payments, integrate with Zoom and host an On Demand library.
Cons
There isn’t a way to customise the emails that go out to bookers. The On Demand functionality could also be improved to allow videos to be hosted on a GymCatch page so bookers aren’t redirected off to other sites.
Response from Gymcatch
Thank you for taking the time to write a review Natalie - it is greatly appreciated! Thank you too for the email notification and on demand feed-in, always very welcome. Both are or will be undergoing enhancements in coming months so we look forward to updating you on those soon too!
Many thanks again,
Ollie
Director & Founder
Gymcatch FAQs
Below are some frequently asked questions for Gymcatch.Q. What type of pricing plans does Gymcatch offer?
Gymcatch offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Gymcatch?
Gymcatch has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Gymcatch support?
Gymcatch supports the following languages:
English
Q. Does Gymcatch support mobile devices?
Gymcatch supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Gymcatch integrate with?
We do not have any information about what integrations Gymcatch has
Q. What level of support does Gymcatch offer?
Gymcatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat
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