---
description: Detailed reviews on Liberty Spark based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Liberty Spark with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Liberty Spark Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [Liberty Spark](/software/2043479/skore-app)

# Liberty Spark

Canonical: https://www.getapp.ca/software/2043479/skore-app

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> Skore is now Liberty Spark. Begin your digital transformation journey by bringing your essential processes to life, without complexity. The effective and connected way to rapidly document, analyse and continuously improve processes at scale.
> 
> Verdict: Rated **4.9/5** by 56 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Liberty Spark

Process Mapping and Whiteboarding &#10;Process Analysis &#10;Process Improvement &#10;&#10;Attach Multimedia Content&#10;Create Role Descriptions&#10;Search within a process&#10;Workshop Mode&#10;Zoom In and Out of Processes&#10;Process Analysis&#10;RACI/RATSI Analysis&#10;Export to Excel&#10;Visual Analytics &#10;Volume, Cost, FTE Simulation &#10;Landing Pages&#10;Process Owners&#10;&#10;Plus many more

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 56 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netcall
- **Location**: Hemel Hempstead, UK
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Skore is available across 4 pricing tiers: Mapping, Analysis, Management, Enterprise. Pricing starts at £6/user/month and scales with each tier, outlined below:  &#10;&#10;Mapping - £6/user/month  - no user limit&#10;Analysis - £8/user/month - no user limit&#10;Management - £12/user/month - no user limit&#10;Enterprise - Contact Skore for more information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Ireland, South Africa, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Business Process Control
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software)

## Related Categories

- [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software)
- [Robotic Process Automation Software](https://www.getapp.ca/directory/1651/robotic-process-automation/software)
- [Compliance Software](https://www.getapp.ca/directory/243/compliance/software)
- [Business Process Management Software](https://www.getapp.ca/directory/273/business-process-management-bpm/software)

## Alternatives

1. [Lucidchart](https://www.getapp.ca/software/9670/lucidchart) — 4.5/5 (2247 reviews)
2. [Zapier](https://www.getapp.ca/software/100222/zapier) — 4.7/5 (3043 reviews)
3. [viaSocket](https://www.getapp.ca/software/2077932/viasocket) — 4.8/5 (640 reviews)
4. [Visio](https://www.getapp.ca/software/91066/visio) — 4.5/5 (3279 reviews)
5. [Albato](https://www.getapp.ca/software/2059586/albato) — 4.8/5 (403 reviews)

## Reviews

### "The GOAT of BPM" — 5.0/5

> **Michael** | *March 13, 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: UPN is so easy for my customers who are not inclined to work with flowcharts and process models. That alongside it's repository and business tools to manage individual records such as roles and systems is a game-changer for fast impact assessments of change.
> 
> **Cons**: There are a few clicks required to add other elements to whatboxes such as documents and other attributes.&#10;The documents feature is handy but there are far better knowledge management tools in market that I would pair with Skore rather than use Skore to store documents.
> 
> Amazing. Cannot recommend them enough. The features and roadmap are on the money for what the market needs to see in an affordable, accessible tool.

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### "Implementing business process improvement projects" — 5.0/5

> **Mark** | *April 13, 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The speed and ease of creating easily understood business processes in live workshops is guaranteed to engage with staff at all levels of the business.
> 
> **Cons**: The Team at Skore are very helpful and happy to work with clients to develop the software to improve its performance. Any issues that I have had with the software have been resolved quickly with workarounds or alternative ways of working.
> 
> Skore provides the environment to engage with staff to enable them to evaluate their working processes  and develop solutions for improving business performance.

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### "Skore Process Improvement" — 4.0/5

> **Graham** | *July 20, 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The software is easy to use enabling various stakeholders to get involved in mapping out processes. The learning content and assistance from the Skore team is excellent.
> 
> **Cons**: Skore has a few bugs particularly when adjusting the zoom of the process maps.

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### "The ideal tool for the job" — 5.0/5

> **Mark** | *April 6, 2021* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to setup and use with a new client.  It separates me from other consultants and doesn’t get in the way of the job I want to do.
> 
> **Cons**: I am not a big fan of the small amount of text coding required for some features.
> 
> I use Skore to help capture processes in a range of organisations.  It is simple to use, setup and explain to the client.  It enables me to focus on the interaction with the client to get to the best process and the challenges that may hinder it.

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### "Easy to use, great depth of features and inexpensive" — 5.0/5

> **Stephen** | *April 14, 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Highly competent product, with ease of use and the ability to interactively evolve processes with team members. Matched our requirements to identify all aspects of a business process that enable a real world workflow solution.
> 
> **Cons**: The flexibility and depth of features takes some time to fully explore and exploit. Excellent tutorials and community forums alleviate this.
> 
> Workflow capture software is usually 'flat', just linked boxes on sheet. Skore has real depth and can easily capture and present the required layers of information.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2043479/skore-app)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/skore-app/> |
| en-AE | <https://www.getapp.ae/software/2043479/skore-app> |
| en-AU | <https://www.getapp.com.au/software/2043479/skore-app> |
| en-CA | <https://www.getapp.ca/software/2043479/skore-app> |
| en-GB | <https://www.getapp.co.uk/software/2043479/skore-app> |
| en-IE | <https://www.getapp.ie/software/2043479/skore-app> |
| en-NZ | <https://www.getapp.co.nz/software/2043479/skore-app> |
| en-SG | <https://www.getapp.sg/software/2043479/skore-app> |
| en-ZA | <https://www.getapp.za.com/software/2043479/skore-app> |
| pt | <https://www.getapp.com.br/software/2043479/skore-app> |
| pt-PT | <https://www.getapp.pt/software/2043479/skore-app> |

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