Arena QMS
About Arena QMS
Arena QMS is a cloud-based, product-centric quality management system that provides businesses with tools to build a single source of truth and ensure regulatory compliance across the entire product lifecycle. Our multilayered security model also ensures your intellectual property (IP) is always safe and secure.
Arena QMS connects quality records directly to the product design in a single system. We help you document and track closed-loop quality processes for device master records (DMRs), design history files (DHFs), training records, and corrective and preventive actions (CAPAs) in context to the entire product record and bill of materials (BOM).
Arena QMS allows organizations to configure role-based access for employees and facilitate collaboration among team members or supply chain partners. Managers can conduct quality assurance tests, identify potential issues, and review or revise test specifications according to requirements. It also lets users streamline operational processes in compliance with various industry regulations, such as FDA 21, CFR Part 820, and ISO 13485.
Arena QMS provides an API, which enables businesses to integrate the platform with various third-party applications, such as Microsoft Dynamics, Zendesk, Salesforce, Kenandy, and more. The software also helps users manage intellectual properties (IPs) and share product records with suppliers or design partners. Arena QMS also connects with the solutions you use every day to maximize your results and get products to market even faster.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Arena QMS
Managing disconnected quality and product systems creates confusion and delays commercialization efforts. With Arena’s product-centric QMS software, everyone can stay on the same page throughout the NPD and NPI process.
-Leverages a single quality management system connected to the product design
-Simplifies compliance, improves design control, and reduces your audit risks
-Fosters continuous improvement with traceable quality processes
-Enhances visibility and traceability by managing quality processes throughout the entire product lifecycle
-Manages critical documents for training, SOPs, DMRs, DHFs, and CAPAs and ensures employees and partners are trained with proven competence
-Speeds resolution of issues with closed-loop quality processes
-Reduces FDA and ISO compliance risk
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French, German, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Arena QMS: 79
Alternatives
AssurX
Agile CRM
QT9 QMS
ETQ Reliance
Reviews
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- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Document Management at its top
Reviewed on 2023-06-19
Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company...
Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company documents and allows streamlining the Documents and Change Control processes.
Pros
The possible customization, the document storage and the approval process control.
Cons
The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.
Response from Arena, a PTC Business
Thank you for taking the time to leave us a review! We're happy to hear Arena QMS has helped you streamline documents and change control processes. Thank you for sharing your feedback about the user interface. We'll make sure to account for this in future product enhancements.
- Industry: Biotechnology
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
DESIGNED FOR QUALITY MANAGEMENT
Reviewed on 2023-12-26
Pros
Arena QMS has all the features we need for quality management. I like the functionality and integration across our various different locations and product lines.
Cons
Could be more intuitive and user-friendly. Can get confusing and convoluted at times.
Response from Arena, a PTC Business
Hi Peter, thank you for leaving us a review! We're glad Arena QMS covers all the features you need for quality management.
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
User Friendly Bill Of Materials Control
Reviewed on 2021-05-17
Overall the software has been very useful to our company and the customer service has been...
Overall the software has been very useful to our company and the customer service has been outstanding. Arena gives the customers the ability to customize workflow and also listens to the voices of the customers when releasing new updates.
Pros
ARENA is a very user friendly platform and easy to navigate. It has made it easy for our company to create, document, and maintain Bill of Materials and show visibility to those in our company, as well as third party suppliers/contract manufacturers.
Requests and Changes are easily created and implemented.
Cons
The user interface itself looks a little outdated. Some of the integrations aren't exactly what was desired. Even with the Third party integrations, there is a good bit of backend, manual entry to be done.
Response from Arena, a PTC Business
Hi Bo,
Thank you for your review of Arena QMS. We appreciate your feedback. Glad to hear Arena has been helpful for your company and you're happy with our customer service. You noted in the cons section that UI is a little outdated. As you know we've been updating the UI with a fresh, clean look. We have a commitment to improving user experience.
-Alaine
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great one stop solution
Reviewed on 2024-01-08
Pros
Easy to use, great system for document lifecycle and document management.
Cons
Some documents tend to become buggy like formatting gets bad.
Response from Arena, a PTC Business
Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Efficient System
Reviewed on 2023-11-29
I've enjoyed using the system for our needs.
I've enjoyed using the system for our needs.
Pros
I appreciate the wide array of accessibility features for quality management.
Cons
I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.
Response from Arena, a PTC Business
Hi Paul,
Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.
Arena QMS FAQs
Below are some frequently asked questions for Arena QMS.Q. What type of pricing plans does Arena QMS offer?
Arena QMS offers the following pricing plans:
- Free Trial: Available
Contact Arena for pricing information
Q. Who are the typical users of Arena QMS?
Arena QMS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Arena QMS support?
Arena QMS supports the following languages:
English, French, German, Spanish
Q. Does Arena QMS support mobile devices?
Arena QMS supports the following devices:
Q. What other apps does Arena QMS integrate with?
Arena QMS integrates with the following applications:
Acumatica Cloud ERP, Altium Designer, CADTALK, Expandable ERP, FlowEQ, Jira, Onshape, SAP Business ByDesign, Sage 100
Q. What level of support does Arena QMS offer?
Arena QMS offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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