--- description: Detailed reviews on TrueReview based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare TrueReview with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TrueReview Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [TrueReview](/software/2043135/truereview) # TrueReview Canonical: https://www.getapp.ca/software/2043135/truereview Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2043135/truereview?page=2) > TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. > > Verdict: Rated **5.0/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TrueReview Automated Review Requests: Effortlessly collect reviews via personalized email and SMS campaigns. Real-Time Monitoring: Receive instant notifications of new reviews to stay updated. Centralized Dashboard: Manage all reviews from multiple sites in one convenient location. Detailed Analytics: Gain deep insights into customer sentiments and review trends. Review Generation: Encourage satisfied customers to leave positive reviews. Negative Feedback Management: Address issues promptly to enhance service quality. Customizable Templates: Maintain consistent branding across all communications. Testimonial Showcasing: Display positive reviews on your website and social media channels. Comprehensive Reporting: Track progress and identify areas for improvement. Scalable Solutions: Suitable for small businesses and large enterprises across various industries. Enhanced Online Presence: Boost your brand’s credibility and visibility in competitive markets. Customer Satisfaction: Improve customer loyalty through responsive and proactive review management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 155 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management Software - CRM Integration - CRM Software - Campaign Management Software - Commenting/Notes - Communication Management - Customer Advocacy Software - Customer Experience Management - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard Software - Data Import/Export ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software) - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) ## Alternatives 1. [Birdeye](https://www.getapp.ca/software/112535/birdeye) — 4.7/5 (705 reviews) 2. [Okendo](https://www.getapp.ca/software/2035751/okendo) — 4.9/5 (233 reviews) 3. [Trustpilot](https://www.getapp.ca/software/113149/trustpilot) — 4.5/5 (1205 reviews) 4. [ReputationStacker](https://www.getapp.ca/software/2071031/reputationstacker) — 4.9/5 (57 reviews) 5. [GiveMe5.ai](https://www.getapp.ca/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) ## Reviews ### "Excellent product for promoting reviews and gaining feedback." — 5.0/5 > **Phil** | *August 1, 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It's an excellent way of getting more reviews as well as housing feedback all in one place which is easily managed and responded to. > > **Cons**: The only downside is I can't see all the feedback scores, without feedback comments, in one place easily. > > The integration was seamless and the system has worked really well with the results we wanted. I am very happy with the product. ----- ### "TrueReview Customer Reputation" — 5.0/5 > **Shirin** | *March 2, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like the UI and the text and email feature that clients get after their service. It helps us manage client retention and customer satisfaction scores. > > **Cons**: The setup was difficult, and we had to use Zapier as well to achieve the end-to-end setup we expected for customer outreach and workflow. > > Overall, our experience with TrueReview has been outstanding. The platform has been incredibly effective at helping generate more positive reviews while also creating a smoother feedback process for our customers. One of the biggest advantages is that it gives businesses the opportunity to address any concerns privately before they turn into public reviews. This allows us to proactively resolve issues, improve the customer experience, and demonstrate that we genuinely care about feedback. Instead of reacting after the fact, we are able to engage, respond, and make things right in real time. I have implemented TrueReview for three different clients, and each one has seen meaningful improvements in both their online reputation and customer satisfaction. They consistently mention how easy the system is to use and how much value it adds to their overall customer communication strategy. I would absolutely recommend it to any business looking to strengthen their online presence and build stronger relationships with their clients. ----- ### "Every business needs this" — 5.0/5 > **Tonya** | *November 2, 2024* | Accounting Software | Recommendation rating: 3.0/10 > > **Pros**: It really helps my business grow and I’m able to send this link to my clients easily > > **Cons**: I can’t see that I have anything bad to say > > It’s been really really good I would highly recommend the service to any business owner that has lots of task on a daily level ----- ### "True Review is Fantastic\!" — 5.0/5 > **Andrew** | *June 11, 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: The thing I love the most about True Review is having an easy-to-use dashboard that shows all of the reviews. I love that I can just click to respond and that it notifies me instantly when a review is posted. > > **Cons**: The only thing I wish True Review did a little better is to allow for more design options for the review links. > > True Review has been the best and has helped me manage reviews more efficiently. I highly encourage you to get it\! ----- ### "Truely a True Review platform." — 5.0/5 > **Nnamdi** | *March 27, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What we value most about TrueReview is how simple and reliable the platform is for consistently generating authentic patient feedback. The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation. We also appreciate the responsive customer support and the clear reporting dashboard, which makes it easy to track performance and identify opportunities to improve patient experience. > > **Cons**: While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems. There is also room for improvement in deeper analytics and integration flexibility with certain EHR or practice management systems. Additionally, pricing may feel relatively high for smaller practices if they are not fully utilizing all available features. > > Our overall experience with TrueReview has been positive. The platform has been dependable for consistently requesting and capturing patient feedback, which has helped strengthen our online presence and patient trust. Implementation was straightforward, staff adoption was smooth, and the system runs with minimal day-to-day management once workflows are established. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2043135/truereview?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2043135/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data