QuickBooks Online

Small business accounting software

4.3 /5 (4058 reviews) Write a Review!

QuickBooks Online Overview

What is QuickBooks Online?

QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.

QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit, and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.

By navigating through the QuickBooks Online dashboard users can track payments, sales history, and invoice details, add users, and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment, as well as third party apps such as PayPal, Shopify, Xero, Salesforce, Square POS, and more.

QuickBooks Online Overview

Pricing

Starting from
$10.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month


QuickBooks Online Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Traditional), English, French, Portuguese, Spanish

Media

From the dashboard users can view reports on key metrics and carry out key tasks
Create invoices from pre-designed templates
Create customized reports or chose from recommended reports
The activity dashboard provides updates and alerts on invoices or estimates
Estimates can be converted into invoices
Invoices can be tracked from initial sending to payment
Customer files can be accessed to view pending payments
Payments can be accepted from the mobile app
Small businesses can track their banking and credit cards
Sales can be tracked including overdue payments, open invoices, unbilled activity, and more
QuickBooks Online video QuickBooks Online screenshot: From the dashboard users can view reports on key metrics and carry out key tasks QuickBooks Online screenshot: Create invoices from pre-designed templates QuickBooks Online screenshot: Create customized reports or chose from recommended reports QuickBooks Online screenshot: The activity dashboard provides updates and alerts on invoices or estimates QuickBooks Online screenshot: Estimates can be converted into invoices QuickBooks Online screenshot: Invoices can be tracked from initial sending to payment QuickBooks Online screenshot: Customer files can be accessed to view pending payments QuickBooks Online screenshot: Payments can be accepted from the mobile app QuickBooks Online screenshot: Small businesses can track their banking and credit cards QuickBooks Online screenshot: Sales can be tracked including overdue payments, open invoices, unbilled activity, and more

QuickBooks Online Reviews

QuickBooks Online Reviews

Overall rating
4.3
/
5
Excellent
2085

Very good
1305

Average
433

Poor
117

Terrible
118

Value for Money
4.1
Features
4.1
Ease of Use
4.1
Customer Support
3.9
84% recommended this app
Tosif V.

QUICKBOOKS for INVOICING

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track the invoices received. You can even email and customize invoices right from the software.


Lisa N.

QBO helps me to manage

My overall experience with the software has been overhwelmingly positive. I can use it to bill clients, attach timesheets, run payroll, connect to the bank and reconcile, and also connect the credit card to the system. It's been really handy.


Jasmine G.

Complicated

Overall I would say QuickBooks is more of a software made for people who don't know much about accounting. In that sense I would say it is very user friendly for those people. However when you put an accountant in front of this software my first questions were: "Where is accounts payable?" "Where is accounts receivable?" "Where is the general ledger?" These things just aren't marked that way. My first confusion was entering in invoices. Now usually this would be an expense but if you enter it in as an expense in QB it's really accounts receivable and you'll have to enter it in as a bill. Also one of the most confusing parts is keeping up with daily reports. Now I do understand that not every type of business needs to be doing this but in the hospitality business this is a requirement. This software makes it very easy to skip past a day and do other days and it will constantly change the "number" you had named the previous day. I find this slightly annoying and confusing. Sometimes I just don't remember what day I am on or what day I am missing simply because I can skip forward days (which can be nice). My overall opinion is slightly indifferent I would honestly rather only work with M3 only because QB runs slow. I think if it ran more smoothly I think I wouldn't mind working with it but it gives me a headache of how long stuff needs to load and get errors because it can't load all my properties at once.


Taylor M.

Overall a great choice for nonprofits

Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.


Andre C.

Perfect for businesses wanting to move to the next level

We use Quickbooks Online for our practice, we utilize 3rd party integration for time capture (and yes while Quickbooks does offer this, requires the program to be open - a mini app would be perfect for this). Payroll is very flexible and easy to use.


Tosif V.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

QUICKBOOKS for INVOICING

Used Daily for 2+ years
Reviewed on 10/9/2020
Review Source: Capterra

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track the invoices received. You can even email and customize invoices right from the software.

Pros

Quicksbooks is a great software for the small busineess. It allows for invoicing customers in an easy way. If you are out of the limit for the invoices, you can make a small purchase and make it online and can access it from anywhere and everywhere from the tablet, pc or phone. It is a real easy way for tracking the invoices and marking them paid with accounts receivable. It also allows for digital time card where you can record the employees time of in and out. Great software and easy to learn.

Cons

The things you want to consider improving the software is it should give easy ways for tracking the accounts paid and invoices paid by the customer. Everything else looks pretty decent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Lisa N.
Industry: Accounting
Company size: 2-10 Employees

QBO helps me to manage

Used Daily for 2+ years
Reviewed on 9/20/2020
Review Source: Capterra

My overall experience with the software has been overhwelmingly positive. I can use it to bill clients, attach timesheets, run payroll, connect to the bank and reconcile, and also connect the credit card to the system. It's been really handy.

Pros

I like the fact that payroll is integrated, I love the automated reporting (saves me having to remember to send reports), I like that you can upload documents to it, that you can now send in / attach receipts to it, and that you can do quite detailed reporting and drill down on numbers easily, that you can lock the records to stop people going back in and changing anything by mistake, and that reports can be by classes, so you can monitor spending and income by 'class' / project. I like the reporting functionality and the ease of use.

Cons

I'd like the receipt capturing software to be a bit better (its basic at the moment, but I'm sure it'll improve as it was only a feature added this year), I don't like the fact that although my paypal links, (I have multi currency within paypal) and this doesn't seem to reflect well within the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jasmine G.
Industry: Hospitality
Company size: 11-50 Employees

Complicated

Used Daily for 1-5 months
Reviewed on 10/15/2019
Review Source: Capterra

Overall I would say QuickBooks is more of a software made for people who don't know much about accounting. In that sense I would say it is very user friendly for those people. However when you put an accountant in front of this software my first questions were: "Where is accounts payable?" "Where is accounts receivable?" "Where is the general ledger?" These things just aren't marked that way. My first confusion was entering in invoices. Now usually this would be an expense but if you enter it in as an expense in QB it's really accounts receivable and you'll have to enter it in as a bill. Also one of the most confusing parts is keeping up with daily reports. Now I do understand that not every type of business needs to be doing this but in the hospitality business this is a requirement. This software makes it very easy to skip past a day and do other days and it will constantly change the "number" you had named the previous day. I find this slightly annoying and confusing. Sometimes I just don't remember what day I am on or what day I am missing simply because I can skip forward days (which can be nice). My overall opinion is slightly indifferent I would honestly rather only work with M3 only because QB runs slow. I think if it ran more smoothly I think I wouldn't mind working with it but it gives me a headache of how long stuff needs to load and get errors because it can't load all my properties at once.

Pros

What I liked most about this software was that you can connect the bank account to the property. This way it makes managing money and bank recons so much easier and faster. I also enjoy that I can easily delete and edit invoices or journal entries. This is sometimes a con as well. It all depends on if you know you won't accidentally click on something you shouldn't. I also like that I can easily enter in invoices and other things just by clicking on the + button.

Cons

My least favorite thing about this software is that the longer it is up the slower it gets for me. I am not sure if this is just my problem but we do also use M3 (another accounting system) and it never slows down for me no matter how long it is up for or what I'm doing. Of course it will take some time to load your first selection but runs super smoothly after. I am very disappointed at how slow this software runs for me. I am also not a huge fan of the layout of invoices and checks written. Looks slightly disorganized in my view.

Response from Intuit

Hi, Jasmine. Thanks so much for your detailed review. Simplifying and allowing you to manage accounting tasks all in one place is our top priority. It's great to hear you found this to be true of QuickBooks! If you ever need an extra hand, we invite you to check out the Community. Here, you'll find a variety of how-to articles, and can even post your own questions to receive advice from fellow users and QuickBooks Team members (https://community.intuit.com/). Additionally, to resolve any lag issues, we recommend the following article (https://community.intuit.com/articles/1771586).

Cheering you to continued success!
Morgan, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 4.0/10

Taylor M.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Overall a great choice for nonprofits

Used Weekly for 1+ year
Reviewed on 9/12/2020
Review Source: Capterra

Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.

Pros

QBO has made it so much easier to stay on top of finances for the nonprofit I work with. It's so nice to add bills for reimbursement of expenses to stay on top of when the expense occurred as well as when the reimbursement check was written vs deposited. Automatic linking to my bank account and to paypal is a lifesaver. I don't know what I would do without locations or being able to use classes for fund reporting/functional expenses.

Cons

There was definitely a steep learning curve, and I've just had to accept that some of the transactions I was doing when I first started weren't done in the most 'ideal' way. I'm adding historical finances for 8 years and struggling with handling inventory in particular, since I'm both trying to keep up with current purchases/sales and build the historical financial statements. While the QBO online forum is generally helpful for troubleshooting issues, sometimes I run into features that just aren't available on QBO and only on QuickBooks desktop which is incredibly frustrating when I know how useful it would be.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Andre C.
Industry: Accounting
Company size: 2-10 Employees

Perfect for businesses wanting to move to the next level

Used Daily for 2+ years
Reviewed on 10/9/2020
Review Source: Capterra

We use Quickbooks Online for our practice, we utilize 3rd party integration for time capture (and yes while Quickbooks does offer this, requires the program to be open - a mini app would be perfect for this). Payroll is very flexible and easy to use.

Pros

Ease of use for the most common features (invoicing, expense capturing), receipt capture assistance, quick and flexible search, 3rd party marketplace. Accountant version has good client management.

Cons

Not all features available in mobile (no payroll), No automatic late charge/ overdue interest (requires either manual or using 3rd party integration which greatly increases cost of product). Document attaching limited only to invoices and expense receipt capture (should be on invoice payment). Time recording should be easier within desktop app (have mini app for this ). No integration into Office 365 (would be great to have ability to bill for emails, appts, tasks etc) as well as ability to see Quickbooks Receivables when viewing either Office365 contact or viewing, writing email

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.2/10
Based on 4,058 user ratings
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QuickBooks Online Pricing

QuickBooks Online Pricing

Starting from
$10.00/month
Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month

Value for Money
4.1/5
Based on 4,058 user ratings
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QuickBooks Online Features

QuickBooks Online Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.1/5
Based on 4,058 user ratings
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Categories

Additional information for QuickBooks Online

Additional information for QuickBooks Online

Key features of QuickBooks Online

  • ACH payment processing
  • Account reconciliation
  • Accounting management
  • Actionable insights
  • Activity dashboard
  • Ad hoc reporting
  • Automated online banking
  • Automatic backup
  • Automatic tax calculations
  • Bank reconciliation
  • Banking data synchronization
  • Billable hours tracking
  • Billing & invoicing
  • Budgeting
  • Cash flow management
  • Cash flow statement
  • Categorization
  • Charting
  • Check printing
  • Create & manage invoices
  • Create custom invoices
  • Create estimates
  • Credit card integration
  • Credit card processing
  • Custom fields
  • Custom forms
  • Custom invoices
  • Customizable billing
  • Customizable branding
  • Customizable categories
  • Customizable reporting
  • Customizable templates
  • Dashboards and feeds
  • Data import/export
  • Deadline tracking
  • Deduction management
  • Direct deposit
  • Discount management
  • Document templates
  • Drag & drop interface
  • Electronic payments
  • Email integration
  • Enhanced payroll
  • Enter & manage bills
  • Estimating
  • Expense claims
  • Expense tracking
  • Export data to Excel
  • GPS
  • GPS integration
  • Geolocation
  • Income & expenses management
  • Income statements
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Location tracking
  • Mileage tracking
  • Mobile integration
  • Mobile receipt capture
  • Multi-currency
  • Multi-device document sharing
  • One-click reporting
  • Organize expenses
  • Outstanding invoices
  • PCI DSS compliance
  • Paperless receipt tracking
  • Pay online link in invoices
  • Payroll integration
  • Payroll management
  • Print checks
  • Profit & Loss and Balance Sheet reports
  • Profit / loss statement
  • Purchase order management
  • Purchasing management
  • Real time data
  • Real time reporting
  • Real time updates
  • Receipt management
  • Receiving
  • Recurring billing
  • Reoccurring payments
  • SSL security
  • Sales tax management
  • Sales tracking
  • Synchronization management
  • Taxes management
  • Third party integration
  • Time & expense tracking
  • Track payments
  • Track sales & expenses
  • Trend analysis
  • User management
  • Vendor management
  • eCommerce integration

Benefits

  • Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

  • Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

  • Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

  • Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

  • Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.

  • QuickBooks Online FAQs

    QuickBooks Online FAQs

    Below are some frequently asked questions for QuickBooks Online.

    Q. What type of pricing plans does QuickBooks Online offer?

    QuickBooks Online offers the following pricing plans:

    Starting from: $10.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    30-day free trial, no credit card required. Independent contractors: Self-Employed: $10/month Small businesses: Simple Start: $20/month Essentials: $40/month Plus: $60/month

    Q. What are the main features of QuickBooks Online?

    QuickBooks Online offers the following features:

    • ACH payment processing
    • Account reconciliation
    • Accounting management
    • Actionable insights
    • Activity dashboard
    • Ad hoc reporting
    • Automated online banking
    • Automatic backup
    • Automatic tax calculations
    • Bank reconciliation
    • Banking data synchronization
    • Billable hours tracking
    • Billing & invoicing
    • Budgeting
    • Cash flow management
    • Cash flow statement
    • Categorization
    • Charting
    • Check printing
    • Create & manage invoices
    • Create custom invoices
    • Create estimates
    • Credit card integration
    • Credit card processing
    • Custom fields
    • Custom forms
    • Custom invoices
    • Customizable billing
    • Customizable branding
    • Customizable categories
    • Customizable reporting
    • Customizable templates
    • Dashboards and feeds
    • Data import/export
    • Deadline tracking
    • Deduction management
    • Direct deposit
    • Discount management
    • Document templates
    • Drag & drop interface
    • Electronic payments
    • Email integration
    • Enhanced payroll
    • Enter & manage bills
    • Estimating
    • Expense claims
    • Expense tracking
    • Export data to Excel
    • GPS
    • GPS integration
    • Geolocation
    • Income & expenses management
    • Income statements
    • Inventory tracking
    • Invoice management
    • Invoice processing
    • Location tracking
    • Mileage tracking
    • Mobile integration
    • Mobile receipt capture
    • Multi-currency
    • Multi-device document sharing
    • One-click reporting
    • Organize expenses
    • Outstanding invoices
    • PCI DSS compliance
    • Paperless receipt tracking
    • Pay online link in invoices
    • Payroll integration
    • Payroll management
    • Print checks
    • Profit & Loss and Balance Sheet reports
    • Profit / loss statement
    • Purchase order management
    • Purchasing management
    • Real time data
    • Real time reporting
    • Real time updates
    • Receipt management
    • Receiving
    • Recurring billing
    • Reoccurring payments
    • SSL security
    • Sales tax management
    • Sales tracking
    • Synchronization management
    • Taxes management
    • Third party integration
    • Time & expense tracking
    • Track payments
    • Track sales & expenses
    • Trend analysis
    • User management
    • Vendor management
    • eCommerce integration

    Q. Who are the typical users of QuickBooks Online?

    QuickBooks Online has the following typical customers:

    Small Business, Non Profit, Freelancers

    Q. What languages does QuickBooks Online support?

    QuickBooks Online supports the following languages:

    Chinese (Traditional), English, French, Portuguese, Spanish

    Q. What type of pricing plans does QuickBooks Online offer?

    QuickBooks Online has the following pricing plans:

    Free, Subscription

    Q. Does QuickBooks Online support mobile devices?

    QuickBooks Online supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does QuickBooks Online integrate with?

    QuickBooks Online integrates with the following applications:

    3dcart, Bill.com, Bill4Time, Payment Evolution, ProWorkflow, QuickBooks Payroll, SalesNexus, Shopify, VerticalResponse, Zoho CRM

    Q. What level of support does QuickBooks Online offer?

    QuickBooks Online offers the following support options:

    Forum, FAQs, Knowledge Base, Video Tutorials, Online Support, Phone Support