Campaigner Overview

What is Campaigner?

Campaigner is an advanced email marketing automation platform which allows marketers to drive higher ROI, nurture leads better and get more sales. With industry-leading inbox deliverability, Campaigner comes with campaign validation, multivariate A/B split testing, landing pages, email automation workflows, robust API integration, real-time reporting, granular segmentation, and 900+ responsive email templates.

With over 30 more advanced features that include engagement scoring, purchase behaviour, click heatmaps, RSS to html email creators, dynamic content, SMTP Relay, real-time ads, and social integration, Campaigner is the most advanced email marketing platform out there.

Campaigner Overview

Pricing

Starting from
$19.95/month

Pricing options

Free Trial
Subscription
Value for money

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.

Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.


Campaigner Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India, Germany, Brazil
Supported Languages
English

Media

Intuitive, simple but comprehensive admin dashboard
Easy drag and drop builder helps you create complex email automation workflows with ease
Advanced contact segmentation and filtering
Create custom groups to deliver precise messages at scale
Campaigner screenshot: Intuitive, simple but comprehensive admin dashboard Campaigner screenshot: Easy drag and drop builder helps you create complex email automation workflows with ease Campaigner screenshot: Advanced contact segmentation and filtering Campaigner screenshot: Create custom groups to deliver precise messages at scale

Campaigner Reviews

Campaigner Reviews

Overall rating
3.9
/
5
Excellent
83

Very good
127

Average
41

Poor
12

Terrible
18

Value for Money
3.8
Features
3.6
Ease of Use
3.7
Customer Support
3.9
75% recommended this app
Kristi D.

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.


Shaun B.

Brilliant Customer Support. Limited Functionality

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal.

Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help.

Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.


Scott W.

Much to be desired

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.


Jerry M.

A little learning curve, but powerful software

We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach. We have found it effective for all of these purposes, especially since it can handle all of these without interfering with the others.


Laura C.

Love the Drag & Drop Editor!

Overall, I give Campaigner 5-stars for cusotmer service and email marketing. We appreciate that they continue to develop and improve the software overtime too.


Kristi D.
Industry: Architecture & Planning
Company size: 201-500 Employees

Use What You Know

Used Weekly for 2+ years
Reviewed on 9/18/2018
Review Source: Capterra

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Pros

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Cons

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Response from j2 Global

Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Shaun B.
Industry: Management Consulting
Company size: 2-10 Employees

Brilliant Customer Support. Limited Functionality

Used Weekly for 2+ years
Reviewed on 10/6/2020
Review Source: Capterra

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal.

Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help.

Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.

Pros

Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome.

We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.

Cons

Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Scott W.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Much to be desired

Used Weekly for 2+ years
Reviewed on 9/10/2018
Review Source: Capterra

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Pros

We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Cons

Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Response from j2 Global

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Jerry M.
Industry: Entertainment
Company size: 11-50 Employees

A little learning curve, but powerful software

Used Daily for 2+ years
Reviewed on 8/14/2020
Review Source: Capterra

We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach. We have found it effective for all of these purposes, especially since it can handle all of these without interfering with the others.

Pros

Ease of managing lists, importing from other sources, handling unsubscribes and reporting. Terrific customer support via chat and telephone.

Cons

Creation WYSIWYG tool can be a little frustrating, as the interface sometimes makes editing difficult (size of the working box inhibits cut-and-paste, moving elements up and down, etc.)

Response from j2 Global

Jerry,

Thank you very much for your detailed feedback about our product. I am happy to hear that our list management system is working to your satisfaction and that our customer support has been there to help you.

Your feedback about our WYSIWYG editor is also appreciated, I hope that you have had the chance to try our new drag and drop editor.

Please let us know if you need anything anytime.

Best,

Carlos

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Laura C.
Industry: Medical Practice
Company size: 51-200 Employees

Love the Drag & Drop Editor!

Used Weekly for 1+ year
Reviewed on 9/25/2020
Review Source: Capterra

Overall, I give Campaigner 5-stars for cusotmer service and email marketing. We appreciate that they continue to develop and improve the software overtime too.

Pros

When Campaigner updated the software to utilize the drag and drop editor it was a game-changer! So easy to design templates for simple or more detailed email campaigns. Campaigner has been the best email marketing software that we've used so far and helps us to automate communications to our patients quickly and effectively. We also have to shout-out Campaigner's responsive customer service and support teams. Whenever we have had any issues with our account, the team is quick to respond and resolve any issue that we are experiencing. Speedy support is hard to come by in the software industry.

Cons

We do experience a lot of issues with the SMTP email relay function, which isn't Campaigner's email software directly but within its portfolio that we pay Campaigner for.

Response from j2 Global

Hello Laura,

Thank you very much for your feedback and so happy to hear that you are enjoying the drag and drop email editor! It is also really great to know that our support team has been there to help you when you are in need.

We look forward to continuing to serve your email marketing needs for years to come.

All the best,

Carlos Petersen, Customer Marketing Manager

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7.4/10
Based on 281 user ratings
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Campaigner Pricing

Campaigner Pricing

Starting from
$19.95/month
Free Trial
Subscription
Value for money

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.

Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.

Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

Value for Money
3.8/5
Based on 281 user ratings
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Campaigner Features

Campaigner Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
3.6/5
Based on 281 user ratings
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Categories

Additional information for Campaigner

Additional information for Campaigner

Key features of Campaigner

  • 3rd party ads
  • A/B Split Testing
  • API reporting
  • Authentication standards
  • Automatically add customer’s name to email
  • Autoresponders
  • COI list builder tools
  • Centralize & consolidate email list
  • Choose a layout and color scheme & enter content
  • Client services
  • Contact import
  • Contact lists
  • Custom footer
  • Delivery support
  • Design tools
  • Drag & drop sign-up code
  • Dynamic RSS campaigns
  • Dynamic content
  • Dynamic segments
  • Email editor
  • Email reporting
  • Email triggers
  • Email workflows
  • Engagement scoring
  • Event & action-based triggers
  • Exclusion lists
  • Feedback loop subscription & complaint data analysis
  • Google Analytics reporting
  • Image editor
  • Image resizing slider means perfectly proportioned images
  • Localization
  • Media library
  • Mobile campaign templates
  • Mobile reporting
  • Open rate reporting
  • Projects
  • Purchase behavior tracking
  • Real time campaign filters
  • Recurring campaigns
  • Remote report usage
  • Responsive design
  • SMTP Relay
  • Sales engineering
  • Single opt-in forms
  • Social reporting
  • Social sharing
  • Static segment sampling
  • Static segments
  • Suppression lists
  • Webhooks

Benefits

** Personalize every email with dynamic content
** Optimize your email campaigns with click heatmaps and real-time reporting
** Get into user inboxes with industry-leading inbox delivery
** Drive more sales using purchase behaviour tracking
** Capture more leads with powerful landing page creator
** Send beautiful emails using 900+ responsive templates

Campaigner FAQs

Campaigner FAQs

Below are some frequently asked questions for Campaigner.

Q. What type of pricing plans does Campaigner offer?

Campaigner offers the following pricing plans:

Starting from: $19.95/month

Pricing model: Subscription

Free Trial: Available

$19.95/ month for 0-1000 email addresses. $29.95/ month for 1,000-3,500 email addresses. $49.95/ month for 3,500-5,000 email addresses. $79.95/ month for 5,000-10,000 email addresses. $99.95/ month for 10,000-15,000 email addresses. $149.95/ month for 15,000-25,000 email addresses. $299.95/ month for 25,000-50,000 email addresses. $549.95/ month for 50,000-100,000 email addresses. Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

Q. What are the main features of Campaigner?

Campaigner offers the following features:

  • 3rd party ads
  • A/B Split Testing
  • API reporting
  • Authentication standards
  • Automatically add customer’s name to email
  • Autoresponders
  • COI list builder tools
  • Centralize & consolidate email list
  • Choose a layout and color scheme & enter content
  • Client services
  • Contact import
  • Contact lists
  • Custom footer
  • Delivery support
  • Design tools
  • Drag & drop sign-up code
  • Dynamic RSS campaigns
  • Dynamic content
  • Dynamic segments
  • Email editor
  • Email reporting
  • Email triggers
  • Email workflows
  • Engagement scoring
  • Event & action-based triggers
  • Exclusion lists
  • Feedback loop subscription & complaint data analysis
  • Google Analytics reporting
  • Image editor
  • Image resizing slider means perfectly proportioned images
  • Localization
  • Media library
  • Mobile campaign templates
  • Mobile reporting
  • Open rate reporting
  • Projects
  • Purchase behavior tracking
  • Real time campaign filters
  • Recurring campaigns
  • Remote report usage
  • Responsive design
  • SMTP Relay
  • Sales engineering
  • Single opt-in forms
  • Social reporting
  • Social sharing
  • Static segment sampling
  • Static segments
  • Suppression lists
  • Webhooks

Q. Who are the typical users of Campaigner?

Campaigner has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Campaigner support?

Campaigner supports the following languages:

English

Q. What type of pricing plans does Campaigner offer?

Campaigner has the following pricing plans:

Subscription

Q. Does Campaigner support mobile devices?

Campaigner supports the following devices:

iPhone, iPad

Q. What other apps does Campaigner integrate with?

Campaigner integrates with the following applications:

BriteVerify, Franpos POS System, Google Analytics, Lunchbox, PieSync, Salesforce Sales Cloud, Shopify, Tatango, The Magazine Manager, Twitter

Q. What level of support does Campaigner offer?

Campaigner offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base