Campaigner Overview

What is Campaigner?

Campaigner is an advanced email marketing automation platform which allows marketers to drive higher ROI, nurture leads better and get more sales. With industry-leading inbox deliverability, Campaigner comes with campaign validation, multivariate A/B split testing, landing pages, email automation workflows, robust API integration, real-time reporting, granular segmentation, and 900+ responsive email templates.

With over 30 more advanced features that include engagement scoring, purchase behaviour, click heatmaps, RSS to html email creators, dynamic content, SMTP Relay, real-time ads, and social integration, Campaigner is the most advanced email marketing platform out there.

Campaigner Overview

Pricing

Starting from
US$19.95/month

Pricing options

Free Trial
Subscription
Value for money

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.

Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.


Campaigner Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India, Germany, Brazil
Supported Languages
English

Media

Intuitive, simple but comprehensive admin dashboard
Easy drag and drop builder helps you create complex email automation workflows with ease
Advanced contact segmentation and filtering
Create custom groups to deliver precise messages at scale
Campaigner screenshot: Intuitive, simple but comprehensive admin dashboard Campaigner screenshot: Easy drag and drop builder helps you create complex email automation workflows with ease Campaigner screenshot: Advanced contact segmentation and filtering Campaigner screenshot: Create custom groups to deliver precise messages at scale

Campaigner Reviews

Campaigner Reviews

Overall rating
3.9
/
5
Excellent
111

Very good
152

Average
47

Poor
15

Terrible
20

Value for Money
3.9
Features
3.7
Ease of Use
3.7
Customer Support
3.9
76% recommended this app
Kristi D.

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.


Samantha L.

from Zyxel administer

The product itself is fine, but the support and communication of your inner team is awful.
There is once that we are upgraded without informed. After communicating with the sales he said that he would offer the corrected invoice, but even though I wrote mails to ask for the invoice so many times, I can't get the invoice for three month therefore I can't fulfill the payment, and then I am banned for not paying.
There is also once that we are informed by the accountant that we didn't pay for two months and if we didn't pay right away we will be banned, but our payment duration is 90days, and it's been two years we followed it. I am blamed for your mistake twice this year and i'm really disappoint of your service.


Scott W.

Much to be desired

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.


Shaun B.

Brilliant Customer Support. Limited Functionality

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal.

Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help.

Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.


Judi B.

Review on Campaigner

Very good overall experience. Easy to get in touch with help.


Kristi D.
Industry: Architecture & Planning
Company size: 201-500 Employees

Use What You Know

Used Weekly for 2+ years
Reviewed on 2018-09-18
Review Source: Capterra

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Pros

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Cons

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Response from j2 Global

Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Samantha L.
Industry: Internet
Company size: 1,001-5,000 Employees

from Zyxel administer

Used Daily for 1+ year
Reviewed on 2021-01-20
Review Source: Capterra

The product itself is fine, but the support and communication of your inner team is awful.
There is once that we are upgraded without informed. After communicating with the sales he said that he would offer the corrected invoice, but even though I wrote mails to ask for the invoice so many times, I can't get the invoice for three month therefore I can't fulfill the payment, and then I am banned for not paying.
There is also once that we are informed by the accountant that we didn't pay for two months and if we didn't pay right away we will be banned, but our payment duration is 90days, and it's been two years we followed it. I am blamed for your mistake twice this year and i'm really disappoint of your service.

Pros

easy to use.
Cover most function that we need.
Drag and drop save a lot of time.

Cons

RWD.
UI of administer.
The report after importing contacts is terrible. There is only the row number on the report and then i have to check the original mailing list to find the email myself.
Sales is difficult to find and inefficient.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Scott W.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Much to be desired

Used Weekly for 2+ years
Reviewed on 2018-09-10
Review Source: Capterra

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Pros

We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Cons

Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Response from j2 Global

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Shaun B.
Industry: Management Consulting
Company size: 2-10 Employees

Brilliant Customer Support. Limited Functionality

Used Weekly for 2+ years
Reviewed on 2020-10-06
Review Source: Capterra

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal.

Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help.

Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.

Pros

Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome.

We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.

Cons

Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.

Response from j2 Global

Hello Shaun,

I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on.

Your feedback with regards to integration is also much appreciated and has been sent up to upper management.

Looking forward to serving your email marketing needs in the future, all the best.

Carlos Petersen, Customer Marketing Manager

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Judi B.
Industry: Real Estate
Company size: Self Employed

Review on Campaigner

Used Daily for 6-12 months
Reviewed on 2020-10-19
Review Source: Capterra

Very good overall experience. Easy to get in touch with help.

Pros

Easy access to technical support when needed. Easy to send out

Cons

Making sure that ALL people in data base are included in items sent out.

Would like to see some short cuts 8. Getting from one part of daily send out to another.

Size of photos. Would be good to have an edit that. Hard to resize the number of pixels In photo

Response from j2 Global

Hello Judi,

Thank you very much for taking the time to leave this detailed feedback for us. It most certainly is valued as it helps us to continue to deliver a quality service to you.

Best regards,

Carlos Petersen, Customer Marketing Manager

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7.5/10
Based on 345 user ratings
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Campaigner Pricing

Campaigner Pricing

Starting from
US$19.95/month
Free Trial
Subscription
Value for money

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.

Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

$19.95/ month for 0-1000 email addresses.
$29.95/ month for 1,000-3,500 email addresses.
$49.95/ month for 3,500-5,000 email addresses.
$79.95/ month for 5,000-10,000 email addresses.
$99.95/ month for 10,000-15,000 email addresses.
$149.95/ month for 15,000-25,000 email addresses.
$299.95/ month for 25,000-50,000 email addresses.
$549.95/ month for 50,000-100,000 email addresses.

Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

Value for Money
3.9/5
Based on 345 user ratings
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Campaigner Features

Campaigner Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
3.7/5
Based on 345 user ratings
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Categories

Additional information for Campaigner

Additional information for Campaigner

Key features of Campaigner

  • 3rd party ads
  • A/B Split Testing
  • API reporting
  • Authentication standards
  • Automatically add customer’s name to email
  • Autoresponders
  • COI list builder tools
  • Centralize & consolidate email list
  • Choose a layout and color scheme & enter content
  • Client services
  • Contact import
  • Contact lists
  • Custom footer
  • Delivery support
  • Design tools
  • Drag & drop sign-up code
  • Dynamic RSS campaigns
  • Dynamic content
  • Dynamic segments
  • Email editor
  • Email reporting
  • Email triggers
  • Email workflows
  • Engagement scoring
  • Event & action-based triggers
  • Exclusion lists
  • Feedback loop subscription & complaint data analysis
  • Google Analytics reporting
  • Image editor
  • Image resizing slider means perfectly proportioned images
  • Localization
  • Media library
  • Mobile campaign templates
  • Mobile reporting
  • Open rate reporting
  • Projects
  • Purchase behavior tracking
  • Real time campaign filters
  • Recurring campaigns
  • Remote report usage
  • Responsive design
  • SMTP Relay
  • Sales engineering
  • Single opt-in forms
  • Social reporting
  • Social sharing
  • Static segment sampling
  • Static segments
  • Suppression lists
  • Webhooks

Benefits

** Personalize every email with dynamic content
** Optimize your email campaigns with click heatmaps and real-time reporting
** Get into user inboxes with industry-leading inbox delivery
** Drive more sales using purchase behaviour tracking
** Capture more leads with powerful landing page creator
** Send beautiful emails using 900+ responsive templates

Campaigner FAQs

Campaigner FAQs

Below are some frequently asked questions for Campaigner.

Q. What type of pricing plans does Campaigner offer?

Campaigner offers the following pricing plans:

Starting from: US$19.95/month

Pricing model: Subscription

Free Trial: Available

$19.95/ month for 0-1000 email addresses. $29.95/ month for 1,000-3,500 email addresses. $49.95/ month for 3,500-5,000 email addresses. $79.95/ month for 5,000-10,000 email addresses. $99.95/ month for 10,000-15,000 email addresses. $149.95/ month for 15,000-25,000 email addresses. $299.95/ month for 25,000-50,000 email addresses. $549.95/ month for 50,000-100,000 email addresses. Custom plans available for high volume senders - 1,000,000+ Contact us for pricing.

Q. What are the main features of Campaigner?

Campaigner offers the following features:

  • 3rd party ads
  • A/B Split Testing
  • API reporting
  • Authentication standards
  • Automatically add customer’s name to email
  • Autoresponders
  • COI list builder tools
  • Centralize & consolidate email list
  • Choose a layout and color scheme & enter content
  • Client services
  • Contact import
  • Contact lists
  • Custom footer
  • Delivery support
  • Design tools
  • Drag & drop sign-up code
  • Dynamic RSS campaigns
  • Dynamic content
  • Dynamic segments
  • Email editor
  • Email reporting
  • Email triggers
  • Email workflows
  • Engagement scoring
  • Event & action-based triggers
  • Exclusion lists
  • Feedback loop subscription & complaint data analysis
  • Google Analytics reporting
  • Image editor
  • Image resizing slider means perfectly proportioned images
  • Localization
  • Media library
  • Mobile campaign templates
  • Mobile reporting
  • Open rate reporting
  • Projects
  • Purchase behavior tracking
  • Real time campaign filters
  • Recurring campaigns
  • Remote report usage
  • Responsive design
  • SMTP Relay
  • Sales engineering
  • Single opt-in forms
  • Social reporting
  • Social sharing
  • Static segment sampling
  • Static segments
  • Suppression lists
  • Webhooks

Q. Who are the typical users of Campaigner?

Campaigner has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Campaigner support?

Campaigner supports the following languages:

English

Q. Does Campaigner support mobile devices?

Campaigner supports the following devices:

iPhone, iPad

Q. What other apps does Campaigner integrate with?

Campaigner integrates with the following applications:

BriteVerify, Franpos POS System, Google Analytics, Lunchbox, PieSync, Salesforce Sales Cloud, Shopify, Tatango, The Magazine Manager, Twitter

Q. What level of support does Campaigner offer?

Campaigner offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base