About Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.

Pricing starting from:

US$19.00/month

  • Free Trial
  • Subscription

Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$19.00/month

    • Free Trial
    • Subscription

    Images

    Nimble Contact Record
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    Nimble video
    Nimble screenshot: Nimble screenshot: Nimble screenshot: Nimble screenshot: Nimble Contact Record Nimble screenshot:

    Features

    Total features of Nimble: 41

    • API
    • Calendar Sync
    • Calendar/Reminder System
    • Categorization/Grouping
    • Contact Database
    • Contact Management Software
    • Customer Database
    • Customizable Templates
    • Data Import/Export
    • Desktop Notifications
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Email Tracking Software
    • Event Calendar
    • Event Scheduling
    • Forecasting
    • Interaction Tracking
    • Lead Capture Software
    • Lead Management Software
    • Lead Segmentation
    • Marketing Automation Software
    • Mobile Access
    • Monitoring
    • Opportunity Management
    • Pipeline Management
    • Pipeline Reports
    • Proposal Generation
    • Prospecting Tools
    • Reminders
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Trend Analysis
    • Search/Filter
    • Segmentation
    • Shared Contacts
    • Social Media Integration
    • Tagging
    • Task Management Software
    • Third Party Integrations
    • Widgets

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    Reviews

    Overall rating

    4.4 /5
    (1,604)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.3/5

    Already have Nimble?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,604
    David M.
    Overall rating
    • Industry: Farming
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Simple & Effecient

    Reviewed on 2020-03-02

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better....

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

    Pros

    Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

    Cons

    New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

    Kayla M.
    Overall rating
    • Industry: Accounting Software
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Nimble Review: The Difference of Opinions with Business Owners

    Reviewed on 2020-11-04

    Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become...

    Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

    Pros

    The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

    Cons

    The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

    Alexandra E.
    Overall rating
    • Industry: Automotive
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Attractive and with powerful tools.

    Reviewed on 2021-03-19

    With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in...

    With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in integration with other software. It is also used to help maintain contact with customers and be able to know their concerns and doubts. The current campaigns are doing through Nimble leaving it in charge of tracking the contacts and the tasks of the clients.

    Pros

    Nimble offers different features that make it excellent software such as the group message function with which they can be traced by the electronic emails. Of course its main attraction is its ability to integrate with other programs as well as social media sources which allows it to be kept in permanent contact with current and potential customers. Although you have these functions do not neglect your work as CRM and shows a quick view with which clients it is necessary to establish communications, it is incredible to own all is a number of tools in a single CRM.

    Cons

    There are some errors in a NIMBLE form such as the fact that by reading a single person a group message shows it as read, when you should wait for all group members to read it to be able to place that label. Where it is mainly failed to follow up on emails, which does not meet the necessary expectations, although the amount can be followed from the group message the amount is limited so that the integration of specialized software is necessary for that function.

    Verified Reviewer
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Private Commercial Real Estate Debt Company Reviews Nimble

    Reviewed on 2015-06-23

    We spent a good amount of time investigating our options and so with whatever drawbacks, we are...

    We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

    Pros

    We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

    Cons

    1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
    3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

    Response from Nimble

    Thank you for taking the time to review Nimble.

    I want to address a few of the concerns you brought up in the Cons to help out.

    For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

    For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

    For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected] We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

    For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

    All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

    Best,

    Joseph

    Lisi N.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Nimble Software

    Reviewed on 2021-01-27

    Overall, I like this software, as I am utilizing the free editions, I may buy the professional...

    Overall, I like this software, as I am utilizing the free editions, I may buy the professional upgrade.

    Pros

    The additional features you can add to your website/webpages. Ease of use and combination elements to insert into pages.

    Cons

    At the moment, I can't think of anything. It's exclusive in that no other software has the flexibility to integrate different modules, which when put together create quality pages that look quite professional.

    Showing 5 reviews of 1,604 Read all reviews

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: US$19.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14 day free trial (no credit card required). Nimble offers a pricing plan starting at $19 per user/month when paid annually or 25$ per user/month when paid monthly.

    We do not have any information about Nimble features

    Nimble has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    AWeber, ActiveCampaign, Audiense, Batchbook, Cisco Webex, ClickDesk, ConnectWise Manage, Constant Contact, Cvent Event Management, Desk.com, Dropbox Business, Eventbrite, Evernote Business, Facebook, FreshBooks, Freshdesk, FullContact, Gmail, GoToTraining, GoToWebinar, Google Contacts, Google Workspace, Harvest, Highrise, HipChat, HootSuite, HubSpot Marketing Hub, INinbox, Mad Mimi, Magento Commerce, Mailchimp, Marketo Engage, NetSuite, Nutshell, PandaDoc, PieSync, Podio, QuickBooks Online Advanced, Quote Roller, Recurly, RightSignature, Shopify, Stripe, SugarCRM, Talkdesk, WebMerge, Wufoo, Xero, Zapier, Zendesk, Zoho CRM, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

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