About Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.

Pricing starting from:

US$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$19.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Nimble: 39

    • API
    • Calendar Sync
    • Calendar/Reminder System
    • Contact Database
    • Contact Management Software
    • Customer Database
    • Customizable Templates
    • Data Import/Export
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Email Tracking Software
    • For Financial Institutions
    • For Mac Devices
    • For Startups
    • Forecasting
    • Interaction Tracking
    • Lead Capture Software
    • Lead Management Software
    • Lead Segmentation
    • Marketing Automation Software
    • Mobile Access
    • Monitoring
    • Opportunity Management
    • Pipeline Management
    • Pipeline Reports
    • Proposal Generation
    • Prospecting Tools
    • Reminders
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Trend Analysis
    • Search/Filter
    • Segmentation
    • Shared Contacts
    • Social Media Integration
    • Tagging
    • Task Management Software
    • Third Party Integrations

    Alternatives

    Salesforce Sales Cloud

    4.4
    #1 Alternative to Nimble
    Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

    HubSpot CRM

    4.5
    #2 Alternative to Nimble
    Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

    Insightly

    3.9
    #3 Alternative to Nimble
    Grow your business faster than ever before by building stronger customer relationships, managing sales opportunities...

    HubSpot Marketing Hub

    4.5
    #4 Alternative to Nimble
    HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

    Reviews

    Overall rating

    4.4 /5
    (1,690)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.3/5

    Already have Nimble?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,690
    David M. David M.
    Overall rating
    • Industry: Farming
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Simple & Effecient

    Reviewed on 2020-03-02

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better....

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

    Pros

    Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

    Cons

    New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

    Alternatives Considered

    Insightly and HubSpot CRM

    Reasons for Choosing Nimble

    Outlook is not designed to handle thousands of contacts and you need too many plug in to make the thing work like a CRM. It's not made for that.

    Reasons for Switching to Nimble

    Simpler to use and Insightly did not have a tagging system nor a proper email system incorporated in the software.
    Lisi N. Lisi N.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Nimble Software

    Reviewed on 2021-01-27

    Overall, I like this software, as I am utilizing the free editions, I may buy the professional...

    Overall, I like this software, as I am utilizing the free editions, I may buy the professional upgrade.

    Pros

    The additional features you can add to your website/webpages. Ease of use and combination elements to insert into pages.

    Cons

    At the moment, I can't think of anything. It's exclusive in that no other software has the flexibility to integrate different modules, which when put together create quality pages that look quite professional.

    Alternatives Considered

    Cloud Storage and Elementor

    Reasons for Choosing Nimble

    The elementor does not have the capabilities of the Nimble app/add-on. The Nimble seems loaded with more choices than elementor.

    Switched From

    Elementor

    Reasons for Switching to Nimble

    I find the Nimble add-on easier to use with the Word press website I am using.
    Keeleigh C. Keeleigh C.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Nimble Review

    Reviewed on 2021-10-04

    Pros

    Quite a powerful tool once you know how to use it, good value for money.

    Cons

    Some of the search features can be a bit confusing but with proper training and use of the material available via Nimble they can be mastered.

    Evan D. Evan D.
    Overall rating
    • Industry: Computer Software
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Mixed results. Flawed, but still the best match for us.

    Reviewed on 2015-09-28

    Pros

    We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business.

    Things we like:

    * Price point is reasonable
    * Automatic integration with gmail - communications over email with a contact show up with no extra work from us
    * Automatic integration with social media
    * Shared information with several people on our team
    * Reminders to stay in touch with people can be easily created at the same time the contact is created

    Cons

    I have a number of frustrations with ranging from small to moderate. They are:
    1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one.

    2) The Deals tracking tool has several deficiences:
    2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.)
    2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this.
    2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually.

    3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months.

    4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

    Verified Reviewer
    Overall rating
    • Industry: Financial Services Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Adept... umm I mean Nimble

    Reviewed on 2021-08-30

    The support is fantastic! Knowlegable and responsive.

    The support is fantastic! Knowlegable and responsive.

    Pros

    I like the quick segmentation of contacts. Create a structured search query through the wizard. Once you get the result set just right, then give it a name and it gets saved as a segment...any new contacts that gain the qualifications to match the query are automatically displayed as part of that segment.

    Cons

    Often to do "mass edits" you have to export the records you want to change, edit them in a spreadsheet and then re-import them.

    Showing 5 reviews of 1,690 Read all reviews

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: US$19.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14 day free trial (no credit card required). Nimble offers a pricing plan starting at $19 per user/month when paid annually or 25$ per user/month when paid monthly.

    Nimble has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    AWeber, ActiveCampaign, Audiense, Batchbook, ClickDesk, ConnectWise Manage, Constant Contact, Cvent Event Management, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, Facebook for Business, FreshBooks, Freshdesk, FullContact, Gmail, GoToTraining, GoToWebinar, Google Contacts, Google Workspace, Harvest, Highrise, HipChat, Hootsuite, HubSpot Marketing Hub, INinbox, Mad Mimi, Magento Commerce, Mailchimp, Marketo Engage, NetSuite, Nutshell, Operations Hub, PandaDoc, Podio, QuickBooks Online Advanced, Quote Roller, Recurly, RightSignature, Shopify, Stripe, SugarCRM, Talkdesk, WebMerge, Webex, Wufoo, Xero, Zapier, Zendesk, Zoho CRM, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

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