---
description: Detailed reviews on Acefone based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Acefone with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Acefone Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/110/web-conferencing/software) > [Acefone](/software/2039647/acefone)

# Acefone

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> No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.
> 
> Verdict: Rated **4.6/5** by 135 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 135 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Acefone
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$19.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Acefone is offered across two pricing plans, outlined below. A free trial is offered.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM Software
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording Software

## Integrations (11 total)

- Bitrix24
- Dynamics 365 Customer Voice
- Freshdesk
- Google Workspace
- HubSpot CRM
- Kapture
- LeadSquared
- Microsoft Teams
- Salesforce Desk
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Web Conferencing Software](https://www.getapp.ca/directory/110/web-conferencing/software)

## Related Categories

- [Web Conferencing Software](https://www.getapp.ca/directory/110/web-conferencing/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14528 reviews)
2. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews)
3. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews)
4. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews)
5. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (697 reviews)

## Reviews

### "Very professional Team" — 5.0/5

> **Philburt** | *October 10, 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Very Very Helpful and patient with the knowledge of the process. Specially Mo helped And the platform offers no hidden charges.
> 
> **Cons**: Nothing right now about the platform. Happy service

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### "Acefone Review" — 5.0/5

> **Gordon** | *May 12, 2021* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: The software was easy to use and intergrate with our existing systems.
It really as easy as plugging it into the existing hub. The phone required configuration but that was done in minutes by a Technician from a remote location.
The whole set up from start to finish was hassell free.
everything worked as it should an I have never had reason to ask for any assistance over the last 12 months.
You have complete control and can make any changes from the Dashboard.
> 
> **Cons**: Nothing really. There is nothing I can say that I would call Cons: It all lived up to my expectations.
Perhaps my expectations are too low.
> 
> My overall experience has beed extremely positive. 
I will also add that most of my contact has been with \[SENSITIVE CONTENT HIDDEN\] who was most helpful.

-----

### "Avoid this organisation \!" — 1.0/5

> **ross** | *January 8, 2023* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: There is nothing to like - it simply does not work, which for a medical supplies business is critical. We have been advised by them recently as we are unable to accept calls on our mobiles that it has to go through a PC, meaning someone has to sit at a PC 24/7 as we are a 24/7 business.
> 
> **Cons**: If you employ your business - prepare to have your company driven into the ground by this outfit disabling your ability to communicate with old and new customers alike.
> 
> Horrific - such that i will shortly be making a complaint in-person to a UK based company director, at a time to suit me.

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### "Acefone Review" — 4.0/5

> **Khawar** | *March 3, 2022* | Accounting Software | Recommendation rating: 9.0/10
> 
> **Pros**: Support was nice and application works smooth
> 
> **Cons**: I have just started using it so cannot comment

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### "review" — 5.0/5

> **Hanna** | *September 18, 2023* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: ability to lessen amount of calls ingoing from one number. ace phone helps us redirect calls to multiple users in the company to prevent an influx of calls on one employee.
> 
> **Cons**: the variety of voices for voicemails and introduction messages.
> 
> 10/10. great accessibility, easy to use, and they are very thorough in the set-up process. they set up one-on-one calls to help you understand the platform, and will answer every question you have. they know their stuff\!

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## Links

- [View on GetApp](https://www.getapp.ca/software/2039647/acefone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/acefone/> |
| en-AE | <https://www.getapp.ae/software/2039647/acefone> |
| en-AU | <https://www.getapp.com.au/software/2039647/acefone> |
| en-CA | <https://www.getapp.ca/software/2039647/acefone> |
| en-GB | <https://www.getapp.co.uk/software/2039647/acefone> |
| en-IE | <https://www.getapp.ie/software/2039647/acefone> |
| en-NZ | <https://www.getapp.co.nz/software/2039647/acefone> |
| en-SG | <https://www.getapp.sg/software/2039647/acefone> |
| en-ZA | <https://www.getapp.za.com/software/2039647/acefone> |
| fr | <https://www.getapp.fr/software/2039647/acefone> |
| fr-BE | <https://fr.getapp.be/software/2039647/acefone> |
| fr-CA | <https://fr.getapp.ca/software/2039647/acefone> |

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