About Cogsworth

Cogsworth is an online appointment scheduling and booking software designed to help businesses create booking pages and accept appointments from your customers.

WHO SHOULD CHOOSE COGSWORTH:

The Cogsworth platform caters to all service businesses such as doctors, schools, auto, repairs, beauty therapists, spas, gyms, clinics, pet services, restaurants, universities, child care providers, financial advisers, consultants and more.

EMAIL & TEXT NOTIFICATIONS, REMINDERS & FOLLOW-UPS:

Send email or SMS reminders to reduce no-show rates. Set when you need reminders triggered and then use the intuitive template builder inside of Cogsworth create personalized messages that automatically go out to customers and staff.

You can set reminders to go out to staff and / or customers days, hours or minutes before appointments.

Send Post-Appointment Follow-Ups & Get Reviews

With Cogsworth you can trigger email and texts to be sent to customers after appointments take place. Gather reviews out of 5 stars along with comments and feedback about your staff and services.

You can display your reviews publicly if you like by embedding them on your website.

FLEXIBLE STAFF & PERMISSION ROLES:

Administrators can control business wide settings, where-as staff can just view their own appointments, customers and own profile settings.

Staff can create working hours that repeat (such as working from 9-5) or can set shift based working hours that change week to week.

SYNC & CONSOLIDATE ALL YOUR CALENDARS TO PREVENT DOUBLE BOOKINGS:

Cogsworth provides the greatest amount of control when it comes to business and staff calendars. With support for Google, Outlook and Apple calendars, Cogsworth allows your staff to connect both their personal and work calendars to ensure they do not get double booked. Cogsworth will view external calendar events and not allow double bookings. Then, when appointments are made with staff, Cogsworth will write these appointments to external calendar connections.

You can even control the calendar invitation template that goes out to staff and customers and choose to display or hide information about the appointments. It is even possible for staff to never need to log in to Cogsworth, as they can get all their appointment information from their calendars.

COMPLIANCE (GDPR & HIPAA):

Cogsworth allows organizations to gather information about customers by asking custom questions with multiple choice, numbers, yes/no, and descriptive answers. The Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR) compliant platform gives you peace of mind. The POWER plan of Cogsworth comes with issued BAAs.

TRANSLATE COGSWORTH:

The Cogsworth front end booking portal (that your customer see) is translatable to any language.

SHARE YOUR BOOKING PAGE:

Businesses can install booking widgets on corporate websites for visitors to book appointments in real-time based on the availability of staff, resources, and services.

INTEGRATIONS:

Cogsworth facilitates integration with various third-party systems such as Zapier, Doxy.me, and more. Businesses can also accept payments via PayPal or Stripe, schedule meetings using Google Meet, Zoom, or Doxy.me and create recurring appointments to improve client loyalty.

API:

Cogsworth has a fully scoped API where you can control all aspects of the booking process. For advanced and custom builds, Cogsworth is perfect for orchestrating the entire calendar and appointment scheduling process.

SCHEDULING FOR FRANCHISES / MULTIPLE BUSINESSES:

Cogsworth allows you to create separate businesses, with separate staff, appointments, customers, services, notifications etc. You can have staff that sit across these business.
WHAT MAKES COGSWORTH DIFFERENT:

- Incredible customer service
- Easy to use / setup
- Deep, powerful yet simple scheduling functionality
- Advanced, documented API

Pricing starting from:

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Cogsworth

- GDPR & HIPAA compliant
- Booking form question builder
- Conditional logic in question builder (coming soon)
- Email & text automatic appointment reminders
- Email & text (optional) post-appointment follow-ups
- Customer rating and feedback module
- Embeddable on websites or shareable on email and social
- Accept payments via PayPal or Stripe
- Integrates with Zapier
- Webhooks and APIs
- URL parameters
- Post appointment screen redirects
- Automatic timezone conversions
- Supports Zoom, Google Meet, Microsoft Teams & Doxy.me video calls
- Email signature builder
- Booking approvals
- Group bookings
- Recurring appointments
- Team bookings (where multiple staff need to be in the same appointment)
- Google Analytics
- Facebook Pixel
- Advanced service buffers

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla and 244 others, Albania, Armenia, Angola, Antarctica, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, St. Barthélemy, Bermuda, Brunei, Bolivia, Caribbean Netherlands, Brazil, Bahamas, Bhutan, Bouvet Island, Botswana, Belarus, Belize, Canada, Cocos (Keeling) Islands, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Côte d’Ivoire, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Curaçao, Christmas Island, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, South Georgia & South Sandwich Islands, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Heard & McDonald Islands, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, British Indian Ocean Territory, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, North Korea, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Pitcairn Islands, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, South Sudan, São Tomé & Príncipe, El Salvador, Sint Maarten, Syria, Eswatini, Turks & Caicos Islands, Chad, French Southern Territories, Togo, Thailand, Tajikistan, Tokelau, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, US Outlying Islands, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Arabic, Bulgarian, Chinese, Croatian, Czech and 30 others, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Pricing starting from:

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Cogsworth Software - Example booking page
Cogsworth Software - Cogsworth dashboard
Cogsworth Software - Create bookable services
Cogsworth Software - Backend appointments overview
Cogsworth Software - Staff working hours and shifts
Cogsworth Software - Adhoc appointment creator
Cogsworth Software - Show your times in email
Cogsworth Software - Cogsworth create custom booking pages
Cogsworth Software - Booking button builder for embedding on your site
Cogsworth Software - Advanced service settings - group bookings, approvals and more
Cogsworth Software - Calendar 2 way sync - apple, google and microsoft
Cogsworth Software - Notifications settings
Cogsworth Software - Post appointment follow up email and SMS settings
Cogsworth Software - Customer records
Cogsworth Software - Notification template
View 16 more
Cogsworth video
Cogsworth video
Cogsworth video
Cogsworth video
Cogsworth Software - Example booking page Cogsworth Software - Cogsworth dashboard Cogsworth Software - Create bookable services Cogsworth Software - Backend appointments overview Cogsworth Software - Staff working hours and shifts Cogsworth Software - Adhoc appointment creator Cogsworth Software - Show your times in email Cogsworth Software - Cogsworth create custom booking pages Cogsworth Software - Booking button builder for embedding on your site Cogsworth Software - Advanced service settings - group bookings, approvals and more Cogsworth Software - Calendar 2 way sync - apple, google and microsoft Cogsworth Software - Notifications settings Cogsworth Software - Post appointment follow up email and SMS settings Cogsworth Software - Customer records Cogsworth Software - Notification template

Features

Total features of Cogsworth: 73

  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendee Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Class Scheduling
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management Software
  • Employee Scheduling Software
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Group Scheduling
  • HIPAA Compliant
  • Internal Meetings
  • Meeting Management
  • Meeting Room Booking
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Patient Records Management
  • Physician Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Records Management Software
  • Recurring Appointments
  • Reminders
  • Rescheduling
  • Resource Scheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling Software
  • Self Service Portal
  • Surveys & Feedback
  • Third Party Integrations
  • User Management
  • Video Conferencing Software
  • Website Integration

Alternatives

SimplyBook.me

4.6
#1 Alternative to Cogsworth
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

10to8

4.6
#2 Alternative to Cogsworth
Free Online Booking & Appointment Scheduling Software loved by over 50,000 businesses worldwide. Reduce no-shows by up...

FlexBooker

4.9
#3 Alternative to Cogsworth
The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes...

WellnessLiving

4.4
#4 Alternative to Cogsworth
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

Reviews

Overall rating

4.8 /5
(46)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support Software
4.9/5

Already have Cogsworth?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 46
Michael T.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Not only a great scheduler, but a great company to work with

Reviewed on 2021-05-10

Pros

We use Cogsworth for scheduling patients and have integrated it into our patient booking. Cogsworth supports a number of teleconferencing solutions for virtual appointments and allows for customization of just about every single thing the customer will ever see from you. I absolutely love the instant SMS texts when a new appointment comes in. [SENSITIVE CONTENT HIDDEN] of the company, is probably hands-down the nicest and most personable customer service representative I've engaged with. Whenever we needed some new feature he had his development team crank it out in literally days. That kind of flexibility should cost thousands of dollars but is something the Cogsworth team does to always constantly be improving their product. The developers are super fast to help customers out as well and I never once felt like we weren't an important customer. The software is easy to run for multiple businesses and is easy to engage with for Staff members. Cogsworth is that one software that really captures just about everything you would need in a scheduler in one product. They just added a brand new feature to put customers on the calendar that haven't completely finished payment, which is absolutely brilliant as sometimes customers will abandon the process when it comes time to pay and may need some additional convincing to complete their appointment.

Cons

It is clear that their software is growing at a fast pace and they have added tons of great features to Cogsworth even over the short time we've been with them. Picking negatives is tough, but if it's something I had to say I liked least I would say that they could probably take a step back and look at all of their features that they've put together and reorganize the menus a bit to align with their current product offering better. At the end of the day I'd rather have the features than not, so this is nit-picking. They offer both Stripe and Paypal payments, but I would also like to see one more payment method like Square (as Square is HIPAA-compliant).

Alternatives Considered

Acuity Scheduling

Reasons for Switching to Cogsworth

Cogsworth was the best software we evaluated among all the alternatives.
Alexandra N.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great- I am so happy I found it!

Reviewed on 2021-09-09

I love it. This is the second software- after airtable- that I couldn't live without.

I love it. This is the second software- after airtable- that I couldn't live without.

Pros

I absolutely love Cogsworth- I tried Calendly before and hated it. The pricing is similar, but I find the UI so much more intuitive than Calendly's. I especially like the "generate email signature" feature. It has saved ua a lot of money, because we originally wanted to hire someone to do signatures for us.

Cons

Some integrations aren't as flawless as google cal or zoom- especially ms teams (which we tried before zoom; but this might as well be ms teams, not cogsworth), but we found a way it works for us.

Alternatives Considered

Calendly

Reasons for Choosing Cogsworth

Couldn't handle Calendly

Switched From

Calendly

Reasons for Switching to Cogsworth

Tried Calendly and didn't like their user interface
Segayi A.
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Software Review

Reviewed on 2018-11-06

Pros

It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing

Cons

Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements

Shade O.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My GO-TO Appointment tool!

Reviewed on 2019-12-28

A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

Pros

Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!

Cons

Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!

Brian N.
Overall rating
  • Industry: Online Media
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fast and easy scheduling tool with a wide range of applications

Reviewed on 2021-05-28

I am a consultant helping other business with digital strategy. I often recommend and implement...

I am a consultant helping other business with digital strategy. I often recommend and implement solutions. I did several demos with bigger players before finding Cogsworth -- and never looked back.

Have completed one implementation using their SaaS model and expect to do many more in the future using that approach and their API.

Pros

Agile team making continual improvements to the service. Easy to implement and learn. Company does an awesome job listening to its customers. End user experience of booking an appt.

Cons

We found a few bugs, but were thrilled to see all of them fixed within a couple days of reporting them.

Showing 5 reviews of 46 Read all reviews

Cogsworth FAQs

Below are some frequently asked questions for Cogsworth.

Cogsworth offers the following pricing plans:

  • Starting from: US$9.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Available

Cogsworth is offered across three pricing plans, outlined below. A 45-day paid trial is available at $2. Solo: $9 per month Upstart: $29 per month Power: $69 per month

Cogsworth has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Cogsworth supports the following languages:

Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Cogsworth supports the following devices:

Cogsworth integrates with the following applications:

Google Calendar, Microsoft 365, Microsoft Outlook, Microsoft Teams, PayPal, Stripe, Zapier, Zoom Meetings, iCloud

Cogsworth offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Cogsworth.