---
description: Detailed reviews on RingByName based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare RingByName with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RingByName Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/1099/business-phone-systems/software) > [RingByName](/software/2039011/ringbyname)

# RingByName

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> RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.
> 
> Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 69 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: InPhonex

## Commercial Context

- **Starting Price**: US$28.95
- **Pricing model**: Per User
- **Pricing Details**: RingByName is offered across four pricing plans, outlined below. &#10;&#10;Essential: $28.95 per user per month&#10;Advanced: $34.95 per user per month&#10;Enterprise: $44.95 per user per month&#10;For Call Center plans, please contact InPhonex.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening

## Integrations (4 total)

- Google Contacts
- Google Docs
- Salesforce Sales Cloud
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software)
- [Call Recording Software](https://www.getapp.ca/directory/935/call-recording/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [800.com](https://www.getapp.ca/software/2008915/800-com) — 4.7/5 (315 reviews)
3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews)
4. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews)
5. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1201 reviews)

## Reviews

### "Review from an Administrative Assistant" — 4.0/5

> **KIMBERLY** | *July 11, 2024* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: On the Portal, everything is easily viewed.
> 
> **Cons**: So far it seems to be working very well.

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### "Excellent" — 5.0/5

> **Hannah** | *July 11, 2024* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service from tech support is wonderful every time. They solve our issue in a timely manner
> 
> **Cons**: N/A there is nothing that i do not like about ring by name

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### "Office manager" — 1.0/5

> **Farrah** | *May 31, 2023* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: text messaging some patient find it easier to communication via text when canceling or confirming appointments
> 
> **Cons**: When Changes are made service is  interrupted without notice .There is no follow-up beside a email that is sent after service is interrupted about changes the company know prior of whoever there's   A fee increase theirs always so much confusion.
> 
> Just very disappointed with the quality of care with this company

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### "Diamond Shores - Planning Manager" — 5.0/5

> **Jamie** | *July 11, 2024* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Caller ID feature is great and gets lots of usage.
> 
> **Cons**: Not very User friendly in some features

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### "GOOD VOICEMAIL TOOL" — 5.0/5

> **JOHN** | *July 11, 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: I mainly use as voicemail  Works very well
> 
> **Cons**: I use a headset so it's a little tricky to use.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2039011/ringbyname)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/ringbyname/> |
| en-AE | <https://www.getapp.ae/software/2039011/ringbyname> |
| en-AU | <https://www.getapp.com.au/software/2039011/ringbyname> |
| en-CA | <https://www.getapp.ca/software/2039011/ringbyname> |
| en-GB | <https://www.getapp.co.uk/software/2039011/ringbyname> |
| en-IE | <https://www.getapp.ie/software/2039011/ringbyname> |
| en-NZ | <https://www.getapp.co.nz/software/2039011/ringbyname> |
| en-SG | <https://www.getapp.sg/software/2039011/ringbyname> |
| en-ZA | <https://www.getapp.za.com/software/2039011/ringbyname> |
| fr | <https://www.getapp.fr/software/2039011/ringbyname> |
| fr-BE | <https://fr.getapp.be/software/2039011/ringbyname> |
| fr-CA | <https://fr.getapp.ca/software/2039011/ringbyname> |

-----

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