Circuit

4.8 (100)
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Route planning and delivery management software

About Circuit

Circuit is a web-based delivery management software, which helps businesses create optimal routes, manage drivers, and maintain client communication through email or SMS. Features include route renaming, dispatching, real-time updates, and data import and export.

Circuit lets supervisors handle multiple delivery operations by allocating drivers to appropriate destinations, swapping routes according to driver’s preferences, and scheduling deliveries based on priorities. Using Circuit, managers can track the progress of drivers in real time, record their stops, and measure estimated arrival times (ETAs) for later deliveries. Customers can use the package tracker functionality to determine the location of goods using the tracking number provided by the online store or courier company.

Workers can collect proof of delivery by adding recipient names, signatures, and photos at every stop. Drivers can view instructions provided by recipients through the note sharing feature. Circuit also enables businesses to monitor ongoing routes for inefficiencies and plan them based on specific constraints such as vehicle capacity, time window, fleet size, and more.


Images

Circuit Software - Focusing on one of the driver routes in Circuit for Teams
Circuit Software - Viewing a route in Circuit from Teams from the free driver mobile app, and the dispatcher's web app
Circuit Software - Proof of delivery signature inside Circuit for Teams
Circuit Software - Multi Depot support in Circuit for Teams
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Circuit video
Circuit Software - Focusing on one of the driver routes in Circuit for Teams
Circuit Software - Viewing a route in Circuit from Teams from the free driver mobile app, and the dispatcher's web app
Circuit Software - Proof of delivery signature inside Circuit for Teams
Circuit Software - Multi Depot support in Circuit for Teams

Not sure about Circuit? Compare with a popular alternative

Circuit

4.8 (100)
VS.

Starting Price

US$250.00
month
US$14.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

42
38

Integrations

2
No integrations found

Ease of Use

4.8 (100)
4.4 (52)

Value for Money

4.6 (100)
4.4 (52)

Customer Service

4.7 (100)
4.3 (52)
Green rating bars show the winning product based on the average rating and number of reviews.

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RouteMagic

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#3 Alternative to Circuit
RouteMagic is a b2b last-mile sales and distribution management software for wholesalers, manufacturers, and distributor...

JumpTrack

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Reviews

Overall rating

4.8 /5
(100)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support Software
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 100
Sophia
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Top Tier Software: Highly Recommend

Reviewed on 2021-01-07

My overall experience with Circuit was truly wonderful. The team was on standby to answer any and...

My overall experience with Circuit was truly wonderful. The team was on standby to answer any and all of my questions in a timely manner and were very helpful in explaining each package to suit my needs whereas other corporations try to upsell the most expensive package. The software was straightforward and relatively simple to use. Great experience overall. I’m a loyal circuit customer at this stage and plan to renew my subscription any time an optimization software is necessary for myself and/ or my company.

Pros

The most impactful features that I was able to utilize with Circuit was its user friendly interface and the simplicity of integrating the software into the logistics strategies I had curated for my team. Having to schedule, coordinate, and distribute my team to over 400 locations in under 2 weeks would not have been feasible had I not had access to a platform as inclusive as Circuit. It was easy to format, it’s extremely inclusive in terms of importing and exporting data (daily and weekly,) and it’s novice friendly in terms of my drivers understanding how to use it for the first time. Both drivers and administrators are able to update the app/ web browser and all changes are stored with in the system- removing the need to update spreadsheets all day.

Cons

The only feature that I would encourage the Circuit team to incorporate into the software would be to format the “phone number” column so that the team is able to click the number and it automatically calls as opposed to having to read the number and manually type it in. Outside of that I can’t think of a single feature that the software doesn’t already encompass.

Alternatives Considered

RoadWarrior

Reasons for Switching to Circuit

I preferred Circuit’s interface.

Response from Circuit

Sophia thank you so much for your review.

We're so glad to hear that you found the app so quick and easy to use.
We release new features all the time, and it's now possible to 'click to call' phone numbers. For more info on the latest features we have released, check out our changelog.

Kris
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Complete Circuit

Reviewed on 2023-10-06

Overall it has been a great experience. It's come a long way from when we first started to use...

Overall it has been a great experience. It's come a long way from when we first started to use Circuit. We appreciate that the team is always listening for ways that they can improve the application and I often see requests get implemented down the road.

Pros

I like the fact that we can input our entire day of deliveries and optimize how our day goes based on our clients needs in the most effective way possible.

Cons

I do wish that there were upgrades to the phone app so that if our driver needs to add someone before the route starts he has the ability to do so(which I know he can) but with the ability to add a email or phone number so the the client gets a notification. At this point I have to enter it in on my computer for that to happen. There are times when we add someone mid route and if our driver adds them it would be nice for the client to get notifications.

Douglas
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Circuit saved my life

Reviewed on 2023-10-07

Love love love it. Best on market we think

Love love love it. Best on market we think

Pros

Real time optimization by both drivers and admins

Cons

Expensive side of the market but quality

Derek
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Furniture Store Delivery

Reviewed on 2023-10-14

Overall it has been very good. It is a great program.

Overall it has been very good. It is a great program.

Pros

We tested several other programs (some cheaper and some more expensive) but Circuit had the best value. It was very fast to implement and learn how to use the software. I really like the monthly updates and features they push to us.

Cons

Overall the multiple clicks to get add a stop, make changes to a route is a bit cumbersome. It would be nice to streamline that process.

Austin
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for Planning Recurring Routes

Reviewed on 2023-10-06

It has been an awesome experience managing routes with circuit! as an admin, I keep a spreadsheet...

It has been an awesome experience managing routes with circuit! as an admin, I keep a spreadsheet for each route, make changes to it as schedules shift for each salesman. When it comes time for a salesman to run a route, I just import their updated spreadsheet and it always calculates the best route to take. Helps for those times when customers get added and removed quite frequently!

Pros

-This product has an excellent User Interface that is both friendly and intuitive-I enjoy the frequent software updates

Cons

I wish there was a way to track the time at each stop. There is a spot to import an estimated time at each stop, although it is difficult to collect that data aside in the field. If there was a way to find the difference from the arrival time to the time the user clicks "Navigate" to the next stop, that would be an excellent way to get an idea of how long a driver is at a particular stop.

Showing 5 reviews of 100 Read all reviews

Circuit FAQs

Below are some frequently asked questions for Circuit.

Circuit offers the following pricing plans:

  • Starting from: US$250.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Circuit offers a 7-day free trial for new users, after which the software is available across 4 pricing tiers: [Individual and Team]. Pricing details are outlined below. All-inclusive: Starts at $100 per month Essentials: Starts at $250 per month Standard: Starts at $500 per month Pro: Starts at $750 per month

Circuit has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Circuit supports the following languages:

English, Portuguese

Circuit supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Circuit integrates with the following applications:

Shopify, Zapier

Circuit offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Circuit.