About Circuit

Circuit is a web-based delivery management software, which helps businesses create optimal routes, manage drivers, and maintain client communication through email or SMS. Features include route renaming, dispatching, real-time updates, and data import and export.

Circuit lets supervisors handle multiple delivery operations by allocating drivers to appropriate destinations, swapping routes according to driver’s preferences, and scheduling deliveries based on priorities. Using Circuit, managers can track the progress of drivers in real time, record their stops, and measure estimated arrival times (ETAs) for later deliveries. Customers can use the package tracker functionality to determine the location of goods using the tracking number provided by the online store or courier company.

Workers can collect proof of delivery by adding recipient names, signatures, and photos at every stop. Drivers can view instructions provided by recipients through the note sharing feature. Circuit also enables businesses to monitor ongoing routes for inefficiencies and plan them based on specific constraints such as vehicle capacity, time window, fleet size, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English, Portuguese

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Circuit Software - Focusing on one of the driver routes in Circuit for Teams
Circuit Software - Viewing a route in Circuit from Teams from the free driver mobile app, and the dispatcher's web app
Circuit Software - Proof of delivery signature inside Circuit for Teams
Circuit Software - Multi Depot support in Circuit for Teams
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Circuit video
Circuit Software - Focusing on one of the driver routes in Circuit for Teams
Circuit Software - Viewing a route in Circuit from Teams from the free driver mobile app, and the dispatcher's web app
Circuit Software - Proof of delivery signature inside Circuit for Teams
Circuit Software - Multi Depot support in Circuit for Teams

Features

Total features of Circuit: 37

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • For Courier Services
  • For Restaurants
  • GPS
  • Geographic Maps
  • Inventory Management Software
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Tracking
  • Progress Tracking
  • Proof of Delivery
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Status Tracking
  • Task Scheduling
  • Voice Recognition

Alternatives

Verizon Connect

3.2
#0 Alternative to Circuit
Accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency with...

CXT Software

4.6
#1 Alternative to Circuit
CXT Software is a cloud-based courier software suite offering dispatch features alongside routing, self-service...

Locus Dispatch Management Platform

4.6
#2 Alternative to Circuit
Locus Dispatcher is a route optimization tool which uses algorithms and machine learning to automate route planning for...

OptimoRoute

4.6
#3 Alternative to Circuit
OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and...

Reviews

Overall rating

4.8 /5
(26)
Value for Money
4.5/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support Software
4.8/5

Already have Circuit?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 26
Tony
Overall rating
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Re: Takes the thought out of routing

Reviewed on 10/18/2022

Can't tell you how positive it's been. Customer service is perfectly in-tune with their application...

Can't tell you how positive it's been. Customer service is perfectly in-tune with their application and so is management. There are a lot out there to choose from, but we came back to this. Very happy!

Pros

It's ease of use. We evaluated several different titles and none of them were as easy to use for the Field folks as this. Landscaping has its own challenges, and technology certainly is one of them. This app worked. It just worked. After the demo we went to Industry specific routing app for landscaping, but the guys couldn't figure it out. For the back and it's very very easy to use and configure. I pay for Verizon Connect, and this is a feature that I'm paying for. It's horrible.

Cons

For our business, and the amount of trips that we have per day we believe it's pretty pricey. We believe that the company can work on their price structure slightly or include additional features like a billing management system. The cost that we pay per month is $200, and I get routing and customer notifications. I also pay $65 a month for Zoho CRM. It would be nice to pay $200 and be able to get everything in one product.

Connor
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

This is the best routing software on the market, hands down.

Reviewed on 12/8/2020

We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I...

We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I have more time to focus on other tasks in the morning, other than sorting a route for our drivers. Circuit even notifies our clients of a potential arrival time so we don't have to constantly be on the phone updating our arrival times.

There are too many benefits to go over it all, but the real icing on the cake is the support from Circuit itself. [SENSITIVE CONTENT HIDDEN] took the time to demo the product, and teach me as much as they could so my first time using things went smoothly. When issues arose, they were dealt with quickly and efficiently.

I honestly can't recommend this product enough.

Pros

By far, Circuit is the most user-friendly app on the market. Being able to plan the day for your drive team from your laptop, then send it to your team via a smartphone app that has the ability to overlay over Google Maps or Waze makes using this a breeze for admin and drivers alike. You can also pre-load a spreadsheet with all the required information, and the app will import everything for you saving time, and more importantly sanity versus some of the other apps on the market.

Cons

Not being able to edit the route as an admin after being sent to drivers can be a bit cumbersome at times, but considering all the other great functions this is really a minor issue.

John
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good product

Reviewed on 12/16/2022

Good product , easy to use just a shame it doesn't integrate with our WM system

Good product , easy to use just a shame it doesn't integrate with our WM system

Pros

Easy to use. App was easy to use-liked the real-time updates.

Cons

Lack of integration with our WM systems.

Elayne
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Route Planner - Charity Food Parcel Deliveries

Reviewed on 11/26/2020

The reason we found the app was due to the COVID crisis and our charity decided to deliver food...

The reason we found the app was due to the COVID crisis and our charity decided to deliver food parcels. Circuit forTeams kindly offered this software at a reduced rate which helped us a lot. We are still needing to provide food parcels and circuit have offered another discount which has meant that we can continue using the service. For this, we are very grateful and hope that we can use the software for as long as is required. If you are a charity and need to provide a delivery service of some kind, I would highly recommend Circuit for Teams.

Pros

This software is very easy to use and meant that we were able to easily arrange each route in an area that I did not know very well. I was able to confidently set up each route for the delivery drivers. The drivers found the app very useful and the fact that it linked with the map app on their phone, meant that they could easily find each address.

Cons

There were occasional issues with the app, but these were remedied by reinstalling it.

James Brian
Overall rating
  • Industry: Retail
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software!

Reviewed on 2/24/2022

My overall experience with Circuit has been fantastic. Kev has been outstanding in every aspect,...

My overall experience with Circuit has been fantastic. Kev has been outstanding in every aspect, specifically in the area of customer service. Circuit fits our needs perfectly. Keep up the excellent work, Circuit; we are so pleased we found you!

Pros

What do I like the most? I like it all, but I'd say the proof of delivery, optimization, and the export data function if I had to choose.

Cons

As mentioned before, I'd like to see a master search option. Don't get me wrong, Circuit's search function is nice; A master search covering two or three months would be more convenient and would save time when you're unsure what day the "Package" went out. It would also be nice to have the ability to take more than one photo. I'm pleased to hear Circuit's going to 24-hour customer service, much needed when your business is in the US :).

Alternatives Considered

CXT Software

Reasons for Switching to Circuit

The others offered far more than we needed and were far too complicated for what we do.
Showing 5 reviews of 26 Read all reviews

Circuit FAQs

Below are some frequently asked questions for Circuit.

Circuit offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Circuit offers a 7-day free trial for new users, after which the software is available across 4 pricing tiers: [Individual and Team]. Pricing details are outlined below. Individual: $20 per month Dispatch: $40 per driver per month Recipient: $60 per driver per month Premium: $100 per driver per month

Circuit has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Circuit supports the following languages:

English, Portuguese

Circuit supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Circuit has

Circuit offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Circuit.