About Circuit

Circuit is a web-based delivery management software, which helps businesses create optimal routes, manage drivers, and maintain client communication through email or SMS. Features include route renaming, dispatching, real-time updates, and data import and export.

Circuit lets supervisors handle multiple delivery operations by allocating drivers to appropriate destinations, swapping routes according to driver’s preferences, and scheduling deliveries based on priorities. Using Circuit, managers can track the progress of drivers in real time, record their stops, and measure estimated arrival times (ETAs) for later deliveries. Customers can use the package tracker functionality to determine the location of goods using the tracking number provided by the online store or courier company.

Workers can collect proof of delivery by adding recipient names, signatures, and photos at every stop. Drivers can view instructions provided by recipients through the note sharing feature. Circuit also enables businesses to monitor ongoing routes for inefficiencies and plan them based on specific constraints such as vehicle capacity, time window, fleet size, and more.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

Portuguese

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Circuit Software - Circuit delivery tracking
Circuit Software - Circuit adding drivers
Circuit Software - Circuit adding proof of delivery
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Circuit video
Circuit Software - Circuit delivery tracking
Circuit Software - Circuit adding drivers
Circuit Software - Circuit adding proof of delivery

Features

Total features of Circuit: 24

  • Activity Tracking
  • Alerts/Notifications
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Driver ETA
  • Driver Management
  • For Courier Services
  • For Restaurants
  • GPS
  • Inventory Management Software
  • Live Driver Tracking
  • Location Tracking
  • Mobile Signature Capture
  • Progress Tracking
  • Proof of Delivery
  • Real Time Monitoring
  • Real-time Updates
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling Software
  • Status Tracking
  • Voice Recognition

Alternatives

CXT Software

4.6
#1 Alternative to Circuit
CXT Software is a cloud-based courier software suite offering dispatch features alongside routing, self-service...

OptimoRoute

4.5
#2 Alternative to Circuit
OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and...

Locus Dispatch Management Platform

4.6
#3 Alternative to Circuit
Locus Dispatcher is a route optimization tool which uses algorithms and machine learning to automate route planning for...

Salesforce Field Service

4.2
#4 Alternative to Circuit
Field Service Lightning by Salesforce is a cloud-based field service management platform designed to help businesses...

Reviews

Overall rating

4.8 /5
(22)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.8/5

Already have Circuit?

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Showing 5 reviews of 22
Mark
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software, easy to use

Reviewed on 2020-12-01

Very good. Few issues.

Very good. Few issues.

Pros

Circuits is quick and easy to use for admins, dispatchers and drivers. Route creation and optimisation is easy both in-browser and on the app.

Cons

Occasionally (only a handful of times) a similar, incorrect address has been ripped from circuits to Google maps and sent drivers to the wrong place

It would be good if it could sync with shopify so that orders could be marked delivered/attempted and notes could be entered on customer orders without leaving the circuits app.

Connor
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

This is the best routing software on the market, hands down.

Reviewed on 2020-12-08

We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I...

We've used Circuit almost daily for a month now, and it's changed our efficiency drastically. I have more time to focus on other tasks in the morning, other than sorting a route for our drivers. Circuit even notifies our clients of a potential arrival time so we don't have to constantly be on the phone updating our arrival times.

There are too many benefits to go over it all, but the real icing on the cake is the support from Circuit itself. [SENSITIVE CONTENT HIDDEN] took the time to demo the product, and teach me as much as they could so my first time using things went smoothly. When issues arose, they were dealt with quickly and efficiently.

I honestly can't recommend this product enough.

Pros

By far, Circuit is the most user-friendly app on the market. Being able to plan the day for your drive team from your laptop, then send it to your team via a smartphone app that has the ability to overlay over Google Maps or Waze makes using this a breeze for admin and drivers alike. You can also pre-load a spreadsheet with all the required information, and the app will import everything for you saving time, and more importantly sanity versus some of the other apps on the market.

Cons

Not being able to edit the route as an admin after being sent to drivers can be a bit cumbersome at times, but considering all the other great functions this is really a minor issue.

Elayne
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Route Planner - Charity Food Parcel Deliveries

Reviewed on 2020-11-26

The reason we found the app was due to the COVID crisis and our charity decided to deliver food...

The reason we found the app was due to the COVID crisis and our charity decided to deliver food parcels. Circuit forTeams kindly offered this software at a reduced rate which helped us a lot. We are still needing to provide food parcels and circuit have offered another discount which has meant that we can continue using the service. For this, we are very grateful and hope that we can use the software for as long as is required. If you are a charity and need to provide a delivery service of some kind, I would highly recommend Circuit for Teams.

Pros

This software is very easy to use and meant that we were able to easily arrange each route in an area that I did not know very well. I was able to confidently set up each route for the delivery drivers. The drivers found the app very useful and the fact that it linked with the map app on their phone, meant that they could easily find each address.

Cons

There were occasional issues with the app, but these were remedied by reinstalling it.

James Brian
Overall rating
  • Industry: Retail
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software!

Reviewed on 2022-02-24

My overall experience with Circuit has been fantastic. Kev has been outstanding in every aspect,...

My overall experience with Circuit has been fantastic. Kev has been outstanding in every aspect, specifically in the area of customer service. Circuit fits our needs perfectly. Keep up the excellent work, Circuit; we are so pleased we found you!

Pros

What do I like the most? I like it all, but I'd say the proof of delivery, optimization, and the export data function if I had to choose.

Cons

As mentioned before, I'd like to see a master search option. Don't get me wrong, Circuit's search function is nice; A master search covering two or three months would be more convenient and would save time when you're unsure what day the "Package" went out. It would also be nice to have the ability to take more than one photo. I'm pleased to hear Circuit's going to 24-hour customer service, much needed when your business is in the US :).

Alternatives Considered

CXT Software

Reasons for Switching to Circuit

The others offered far more than we needed and were far too complicated for what we do.
Sophia
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2-10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Top Tier Software: Highly Recommend

Reviewed on 2021-01-07

My overall experience with Circuit was truly wonderful. The team was on standby to answer any and...

My overall experience with Circuit was truly wonderful. The team was on standby to answer any and all of my questions in a timely manner and were very helpful in explaining each package to suit my needs whereas other corporations try to upsell the most expensive package. The software was straightforward and relatively simple to use. Great experience overall. I’m a loyal circuit customer at this stage and plan to renew my subscription any time an optimization software is necessary for myself and/ or my company.

Pros

The most impactful features that I was able to utilize with Circuit was its user friendly interface and the simplicity of integrating the software into the logistics strategies I had curated for my team. Having to schedule, coordinate, and distribute my team to over 400 locations in under 2 weeks would not have been feasible had I not had access to a platform as inclusive as Circuit. It was easy to format, it’s extremely inclusive in terms of importing and exporting data (daily and weekly,) and it’s novice friendly in terms of my drivers understanding how to use it for the first time. Both drivers and administrators are able to update the app/ web browser and all changes are stored with in the system- removing the need to update spreadsheets all day.

Cons

The only feature that I would encourage the Circuit team to incorporate into the software would be to format the “phone number” column so that the team is able to click the number and it automatically calls as opposed to having to read the number and manually type it in. Outside of that I can’t think of a single feature that the software doesn’t already encompass.

Showing 5 reviews of 22 Read all reviews

Circuit FAQs

Below are some frequently asked questions for Circuit.

Circuit offers the following pricing plans:

Circuit offers a 7-day free trial for new users, after which the software is available across 4 pricing tiers: [Individual and Team]. Pricing details are outlined below. Individual: $20 per month Dispatch: $40 per driver per month Recipient: $60 per driver per month Premium: $100 per driver per month

Circuit has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Circuit supports the following languages:

Portuguese

Circuit supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Circuit has

Circuit offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software

Related categories

See all software categories found for Circuit.