Shipday
About Shipday
Shipday is a comprehensive delivery management platform tailored to meet the needs of small and large businesses alike. It serves as an all-in-one solution for managing, tracking, and optimizing delivery operations efficiently and effectively. The platform offers a robust suite of tools that handle everything from order intake to final delivery, making it ideal for businesses such as online ordering platforms, e-commerce, courier service, and food stores.
Core Features:
> Real-Time Tracking and Dispatch:
Shipday offers live delivery tracking and an auto-dispatch feature that allows businesses to manage orders efficiently. This enables dispatchers to see the real-time location of drivers and provides customers with accurate delivery ETAs .
>Driver and Courier Management:
With a Driver App featuring real-time location tracking and route optimization, Shipday streamlines the process for drivers, ensuring deliveries are timely and efficient .
> Auto Dispatch:
Automated dispatch technology simplifies assigning deliveries to drivers based on various factors including location, availability, and workload, significantly increasing productivity .
> Integration with Third-Party Services:
Shipday's platform can easily integrate with well-known services like DoorDash, Uber for extending delivery capabilities using third-party drivers if needed .
> Custom Branding: Shipday allows businesses to provide a seamless and branded experience with customized customer-facing interfaces including branded apps, emails, and tracking SMS messages. This reinforces brand identity during the customer delivery experience .
> Customizable Workflow and Settings: Business owners can customize the workflow to suit their operational model. This includes setting service times, geofencing, and detailed pricing strategies for delivery orders.
> Integration and open API:
Shipday supports integration with various online platforms and apps, enhancing order management capabilities. This includes seamless API integration with popular platforms like Uber, Shopify, Toast, Lightspeed, and more .
Shipday offers tiered pricing plans to cater to different business needs:
Starter Plan: Ideal for small businesses, offering basic features at no cost.
Professional Plan: Provides expanded services and integrations, perfect for growing businesses including customizable driver dispatching and delivery tracking .
Branded Premium & Elite Plans: Tailored for larger businesses requiring a robust set of features with branding and advanced marketing capabilities .
Shipday remains a top choice for businesses looking to simplify and enhance their delivery services, thanks to its versatile offerings and seamless integration options.
Pricing starting from:
US$0.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Shipday
Core Features:
> Real-Time Tracking and Dispatch:
Shipday offers live delivery tracking and an auto-dispatch feature that allows businesses to manage orders efficiently. This enables dispatchers to see the real-time location of drivers and provides customers with accurate delivery ETAs .
>Driver and Courier Management:
With a Driver App featuring real-time location tracking and route optimization, Shipday streamlines the process for drivers, ensuring deliveries are timely and efficient .
> Auto Dispatch:
Automated dispatch technology simplifies assigning deliveries to drivers based on various factors including location, availability, and workload, significantly increasing productivity .
> Integration with Third-Party Services:
Shipday's platform can easily integrate with well-known services like DoorDash, Uber for extending delivery capabilities using third-party drivers if needed .
> Custom Branding: Shipday allows businesses to provide a seamless and branded experience with customized customer-facing interfaces including branded apps, emails, and tracking SMS messages. This reinforces brand identity during the customer delivery experience .
> Customizable Workflow and Settings: Business owners can customize the workflow to suit their operational model. This includes setting service times, geofencing, and detailed pricing strategies for delivery orders.
> Route Optimization:
Shipday’s route planning feature is designed for efficient multi-order deliveries by optimizing routes via the Map tab. Key settings include optimizing by Travel Time or Distance, and ensuring routes end at the starting point for effective management. Features like allowing drivers to re-optimize routes via their app and using delivery time windows ensure adaptability and timeliness. It is a great tool for businesses needing streamlined delivery processes for their merchant accounts.
> Integration and open API:
Shipday supports integration with various online platforms and apps, enhancing order management capabilities. This includes seamless API integration with popular platforms like Uber, Shopify, Toast, Lightspeed, and more .
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$0.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Shipday: 77
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Online business for takeaway restaurants
Reviewed on 2022-03-17
Pros
We are using their on-demand delivery part as our driver's app to perform delivery duties, we integrated some parts into their system.
In general, their basic functions are very good to use, easy and very useful, especially in the delivery business, their functions will meet your basic needs.
Cons
Only one option to contact them, which is the online chatting, but still accepted. Couldnt reach them by phone.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A TEAM DELIVERY
Reviewed on 2024-11-15
Best decision I ever made for my company
Best decision I ever made for my company
Pros
How easy it is to toggle through, the mobile dispatch, restaurant/driver reports and auto dispatch
Cons
None so far and I believe it’ll just get better
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Feedback on trial period for evaluation
Reviewed on 2024-06-05
We are a WordPress development and hosting provider, using Pressable for the hosting service. This...
We are a WordPress development and hosting provider, using Pressable for the hosting service. This type of service provided has certain parts of the server locked down, which in this case seems to have created an issue with parsing data from the site to ShipDay. We are using Zapier and a Woo App, which is extra costs at this stage until the direct integration is resolved. ShipDay’s support for this trial has been greatly appreciated. The product is now being tested by the client.
Pros
Once support kicked in, they were very helpful in assessing the issue we were finishing with integration. They proactively followed up with thoughts and recommendations. We are now working through those.
Cons
Their support was slow in responding during the evaluation period. They were reluctant to provide support on this issue during a trial evaluation. We persisted in pushing for the support explaining we are evaluating this for a client and until satisfied we would not enter into a paid subscription, which was needed for this level of support without knowing this solution meets the needs of our client. After raising this with them they agreed to supply the support required.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Support and Service
Reviewed on 2024-12-18
Very beneficial Al ways looking to approve
Very beneficial Al ways looking to approve
Pros
Support and service is exceptional. Especially Julieth
Cons
In the beginning they needed to
Update features. Which they have done.
- Industry: Apparel & Fashion
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ShipDay Review
Reviewed on 2024-08-02
It's been simply amazing! I can print up labels and set up/schedule pickup and delivery in just 1...
It's been simply amazing! I can print up labels and set up/schedule pickup and delivery in just 1 simple and short keystroke
Pros
It makes shipping products and the outbound department a piece of cake, saving time and money while boosting efficiency.
Cons
I can't do DHL with ShipDay but I found a workaround that lets me use DHL shipping partner within the application.
Shipday FAQs
Below are some frequently asked questions for Shipday.Q. What type of pricing plans does Shipday offer?
Shipday offers the following pricing plans:
- Starting from: US$0.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Shipday is offered across three pricing plans, outlined below. A 30-day free trial is available. Starter: Available for free, Unlimited use with 10 drivers. Professional: $0.10 per order in the United States and Canada including SMS charges, Pricing starts from $0.04 per order including SMS cost globally and minimum $29.00 per month Enterprise: Contact Shipday for further pricing details.
Q. Who are the typical users of Shipday?
Shipday has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shipday support?
Shipday supports the following languages:
Brazilian Portuguese, English, European Portuguese, French, German, Italian, Portuguese, Russian, Spanish, Turkish
Q. Does Shipday support mobile devices?
Shipday supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shipday integrate with?
Shipday integrates with the following applications:
ChowNow, CloudWaitress, DoorDash, Flipdish, GloriaFood, GrubHub, Heartland Restaurant, Oracle Hospitality Suite8, Otter, Postmates, Shopify, Squarespace, Toast POS, Wix, WooCommerce, Zapier
Q. What level of support does Shipday offer?
Shipday offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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