About Shipday

Shipday is a dispatch and delivery tracking software designed to help restaurants, couriers, grocery stores, and other small businesses plan orders, manage drivers, send alerts to customers in real-time, and more on a unified platform. Supervisors can upload data about deliveries in the form of Excel files, locate addresses on a map, identify suitable routes, and assign orders to designated drivers according to requirements.

Using Shipday, couriers can gain visibility into the order status, pick up or drop site, payment amount, distance, required delivery time, and other details on a centralized dashboard. Customers can track orders using a live URL, receive text messages about delivery statuses, and pick up shipments by checking in on the online tracking page. Drivers can also use the mobile application to collect proof of delivery and view their work queue, addresses, order details, navigation maps, instructions, and clients' contact numbers.

Shipday facilitates integration with various online ordering systems such as GloriaFood, Toast, Zuppler, Cloud Waitress, GrubHub, and more. Other features include reporting, estimated time of arrival (ETA) tracking, timestamps, and customizable branding.

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Shipday

• Easy to use software for dispatch and delivery tracking with mobile applications for drivers and live tracking for customers.
• It offers integration with restaurant ordering sites and platforms.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Brazilian Portuguese, English, European Portuguese, French, German , Italian, Portuguese, Russian, Spanish, Turkish

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Shipday Software - Shipday assign orders to drivers
Shipday Software - Shipday track deliveries
Shipday Software - Shipday dashboard
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Shipday video
Shipday Software - Shipday assign orders to drivers
Shipday Software - Shipday track deliveries
Shipday Software - Shipday dashboard

Features

Total features of Shipday: 55

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Cash on Delivery
  • Customer Portal
  • Customizable Branding
  • Customizable Reports
  • Delivery Tracking
  • Digital Signature Software
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Food Delivery Dispatching
  • For Courier Services
  • For Restaurants
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Live Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Order Entry Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Status Tracking
  • Surveys & Feedback
  • Third Party Integrations

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Reviews

Overall rating

4.9 /5
(15)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support Software
4.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 15
Gu
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Online business for takeaway restaurants

Reviewed on 2022-03-17

Pros

We are using their on-demand delivery part as our driver's app to perform delivery duties, we integrated some parts into their system.
In general, their basic functions are very good to use, easy and very useful, especially in the delivery business, their functions will meet your basic needs.

Cons

Only one option to contact them, which is the online chatting, but still accepted. Couldnt reach them by phone.

Kingsley & Claudia
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Shipday has been an essential part of our success opening a new delivery business!

Reviewed on 2021-01-30

Thanks to Shipday we have now been able to support our local island community with a much needed...

Thanks to Shipday we have now been able to support our local island community with a much needed delivery service! Even with the struggle of COVID, together we have been able to support our restaurants, residents, and community as a whole without having to break the bank as a small business. We did our research into other softwares or apps, and nothing compared to the value, efficiency and fluidity of Shipday. For a small business that is looking to get into delivering their product this system is essential! It really was a blessing to come across these guys.

Pros

What we love about Shipday is how easy it is to use and apply to the business. With everything you need to handle the different elements of business such as analytics for accounting, well-organized and productive dispatch system, it is overall a really well rounded system & app. The app is really responsive and has many features to support our drivers while they are on shift. The support has been stellar and the development team is always improving the app in a variety of ways. It's been a really great experience.

Cons

To be honest there is not a lot of negative things to be said about our experience with Shipday. Like any software there will be random bugs at times, but nothing serious has every inconvenienced our day to day. The support has been really great at communicating what's going on when we have reached out, they are also quick to respond to the situation. We feel like we are in good hands.

Bill
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Shipday is a Great Service!

Reviewed on 2022-03-03

Awesome. The staff is helpful, immediately responds, and they recently setup a support email and...

Awesome. The staff is helpful, immediately responds, and they recently setup a support email and phone line. The latter was critical.

Pros

The service is well organized, a decent UI, and an excellent mobile app. We use Shipday in between our clients (restaurants) and our 3rd party platform partnership w/ WiX. We had to build a custom API integration interfacing with Shipday’s public API which is well written and well documented. Shipday has given my clients the ability to provide our merchant clients the ability to drop their local delivery services in favor of our unique use which is simply the 3rd party partnerships that Shipday has established with DoorDash and Uber/Postmates. I would highly recommend this service to anyone looking for a unique middleware delivery service amongst your directly hired drivers or for the use of 3rd party delivery! The branded plan is awesome now that it is rightly priced!

Cons

The settings are not well setup and could be organized better to distinguish the local driver vs 3rd party delivery settings. I also would like to see the service be equally geared to service providers who aren’t the direct delivery service but the “in-between” amongst the merchant/client and us. We need a way desperately to configure settings for each establishment separately. The single settings setup does not employ the ability to setup local or 3rd party delivery settings for each merchant that we onboard without creating a whole new 2nd, 3rd, 4th…etc account. I would like to see a “branded & partner” account that not only allows us to brand the service as our own, but also allows us to brand and configure settings for each “instance” in one account. I can envision this as a $99 mo. plan that give this greater ability to carve out the instances. One more thing is that we need a WiX Restaurants app in the WiX Marketplace. WiX has recently opened up some of their public API catalog at https://dev.wix.com/api/rest/wix-restaurants/catalogs/menus and the time is likely ripe for Shipday developers to make their own app so we as users can forego the custom API development and allow a structured and unique offering from Shipday. I think there is one for WiX Stores, but not yet for WiX Restaurants.

Kimberly
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2021-07-30

Pros

Good price for a food delivery router and for the texting. Great customer service in terms of taking in feedback and just quick responses. Great that there was a tracking system and fairly accurate about delivery times.

Cons

The mapping could be a bit easier. I'm not sure if there is a way to program the lists kind of like uber, where the driver does not have to switch between the app and the maps app. Also a better place for drivers to see notes about the drop off locations (i.e. gate codes, specific instructions). My drivers always had a printout with these notes clearly displayed, but I know they never checked the app/didn't know where to check in the app. Also if I accidentally misassigned a route, it was not easy to go back and reassign a whole group; I had to do so individually.

Elvio
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Shipday recommended for delivery management

Reviewed on 2021-12-20

Pros

- Ease of use
- All solutions provided work as its suppose too
- Driver management works excellent
- Driver admin and earnings definitely a bonus
- Admin solutions is great

Cons

- Would be great if e-commerce option available to complete package

Alternatives Considered

Tookan
Showing 5 reviews of 15 Read all reviews

Shipday FAQs

Below are some frequently asked questions for Shipday.

Shipday offers the following pricing plans:

Shipday is offered across three pricing plans, outlined below. A 30-day free trial is available. Starter: Available for free Professional: $0.10 per order in the United States and Canada including SMS charges, Pricing starts from $0.04 per order including SMS cost globally and minimum $29.00 per month Enterprise: Contact Shipday for further pricing details.

Shipday has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Shipday supports the following languages:

Brazilian Portuguese, English, European Portuguese, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Shipday supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Shipday integrates with the following applications:

ChowNow, CloudWaitress, DoorDash, Flipdish, GloriaFood, GrubHub, Heartland Restaurant, Oracle Hospitality Suite8, Otter, Postmates, Shopify, Squarespace, Toast POS, Wix, WooCommerce, Zapier

Shipday offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Shipday.