--- description: Detailed reviews on Visual-Eyes based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Visual-Eyes with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Visual-Eyes Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [Visual-Eyes](/software/2038135/visual-eyes) # Visual-Eyes Canonical: https://www.getapp.ca/software/2038135/visual-eyes Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2038135/visual-eyes?page=2) > Visual-Eyes helps optometry businesses handle patients, appointments, invoicing, payments, billing, and more via a unified portal. The platform lets organizations record, store, and organize patient history, referral sources, and contact details in a centralized repository for future reference. > > Verdict: Rated **4.4/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 27 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SOTH - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Visual-Eyes is available on monthly subscriptions and one-time license. Please contact Visual-Eyes for details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada ## Features - Alerts/Notifications - Appointment Management - Audit Trail - Calendar Management - Charting - Claims Management Software - Client Management - Clinical Notes - Communication Management - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Management Software - Document Storage - Documentation Management - Electronic Payments - Email Reminders - For Optometrists ## Integrations (5 total) - Global Payments Integrated - GoTo Connect - Helcim - Lens - Paystone ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Optometry Software](https://www.getapp.ca/directory/807/optometry/software) ## Related Categories - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) - [Optometry Software](https://www.getapp.ca/directory/807/optometry/software) ## Alternatives 1. [RevolutionEHR](https://www.getapp.ca/software/104975/revolutionehr) — 4.5/5 (205 reviews) 2. [Liquid EHR](https://www.getapp.ca/software/110975/liquid-ehr) — 4.8/5 (56 reviews) 3. [iTRUST](https://www.getapp.ca/software/2062666/itrust) — 5.0/5 (151 reviews) 4. [Eyefinity Encompass](https://www.getapp.ca/software/2060885/eyefinity-ehr) — 3.7/5 (68 reviews) 5. [Crystal Practice Management](https://www.getapp.ca/software/2078346/crystal-practice-management) — 4.4/5 (33 reviews) ## Reviews ### "Comprehensive system backed by people who care" — 4.0/5 > **Shaun** | *July 29, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like its customizability. They have made it easy for doctors to create their own panels to make Visual Eyes their own. > > **Cons**: I feel like I am not able to extract the data I need to make business decisions. I know they have come a long way in this regard and I have not fully implemented the changes they have made. I am hopeful that once I "catch up" on their updates, that it will do what I need it to do. > > Visual Eyes is a comprehensive system, their customer service is top notch and accessible by bot, phone, and email. They have an owner, \[sensitive content hidden\], who cares and is deeply involved in the operations of the compay. ----- ### "Fantastic software with and an even more fantastic team behind it\!" — 5.0/5 > **Clare** | *July 24, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: They pay close attention to what Optometry clinics truly need- with so much variation in scope and clinics these days that kind of attention to detail is paramount to success > > **Cons**: Having too much choice sometimes\! there are so many things it can do I feel Im discovering new things about it all the time\! > > Every interaction with the VE team is always exceptional - Having a company you know you'll get things resolved when you call is truly priceless as a practice owner ----- ### "Avoid this one at all costs. Interface is clunky and difficult to use." — 1.0/5 > **Chris** | *June 25, 2015* > > Horrible horrible system to use. It's flakey and bug ridden, overly complicated interface and the most recent update makes it even more needlessly complicated. This program is embarrassing to try to use in front of a client. One of the worst things is how this ridiculous program thinks it's smarter than the person running out when it very obviously isn't. Customer care is there, but the guys are overly taxed and it takes as long as two or three days to have then return a call, though they usually do. The fact that home office is located in Red Deer, Alberta should be your biggest clue that the people creating this Mickey mouse program are rank amateurs. By eye doctors for eye doctors..... No, stick with what you know. ----- ### "Visual Eyes" — 5.0/5 > **Teagan** | *July 27, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Visual-Eyes combines multiple sources of visual data into one seamless platform making patient management, organization, and tracking more efficient. The software streamlines patient communication, billing, and practice management while providing frequent updates to improve performance. On the rare occasion that an issue arises, the customer service team is responsive and quick to resolve problems. Considering the features, support, and overall value it provides Visual-Eyes is an excellent investment for the price. > > **Cons**: The platform can feel overwhelming at first due to the number of features and it takes time to learn how to use them effectively. > > My overall experience with Visual-Eyes has been very positive. It combines multiple aspects of practice management into one easy to use platform, making daily tasks more efficient and helping keep patient information well organized. The software streamlines patient communication, billing, and scheduling while providing regular updates to improve functionality. Whenever we've encountered an issue, the customer support team has been responsive, knowledgeable, and quick to resolve it. Overall Visual-Eyes offers excellent value for the features and support it provides, making it a worthwhile investment for our practice. ----- ### "Our Experience with Visual-Eyes Software" — 5.0/5 > **Howard** | *July 29, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Visual-Eyes support is truly outstanding. This is the third EMR for our practice and we've never felt as supported, with day to day questions and with new feature implementation. The fact that Visual-Eyes continues to improve and add new integrated features allows our team to be more efficient every year. In addition, Visual-Eyes simplifies our life in two ways: all of the integrated features For example, invoice payment with our POS, spectacle lens ordering with our labs, contact lens ordering, Telus portal insurance submissions, and now RFID frame inventory and GoTo VOIP phone connectivity. The newest feature allows integration of the Intake Form into the Exam module for more streamlined Patient Records. > > **Cons**: The initial set-up is relatively complex. We took 5 full days with our trainers to ensure that our software and our team was as ready as possible to run smoothly on the first day with patients. The user interface of some of the modules have not yet been updated, though we anticipate that these changes will happen over time. > > Our overall experience has been tremendous. We were initially cautious about switching to Visual-Eyes because of the cost. The efficiencies and savings that we have seen, along with the day-to-day support with Visual-Eyes has made the transition worth every penny\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2038135/visual-eyes?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2038135/visual-eyes) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data