Innago

Manage Rentals Better. For Free. Start Saving Time & Money.

About Innago

Innago is a free, easy-to-use property management software solution, designed to save you time & money. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Innago

Online Rent Collection
Tenant Screening
Lease Signing
Work Order Management
Tenant Communication
And Much More!

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Innago Software - Innago dashboard
Innago Software - Innago application builder
Innago Software - Innago invoicing
Innago Software - Innago multi-property management
Innago Software - Innago tenant management
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Innago Software - Innago dashboard
Innago Software - Innago application builder
Innago Software - Innago invoicing
Innago Software - Innago multi-property management
Innago Software - Innago tenant management

Features

Total features of Innago: 42

  • ACH Payment Processing
  • Accounting Software
  • Background Screening
  • Billing & Invoicing
  • Channel Management Software
  • Commercial Property Management Software
  • Contact Management Software
  • Credit Check
  • Customizable Reports
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management Software
  • Financial Reporting Software
  • For Commercial Real Estate
  • Invoice Management
  • Late Fee Calculation
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Property Database
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Self Service Portal
  • Tax Management Software
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Transaction History
  • Transaction Monitoring
  • Vacancy Management
  • Web-based Deployment
  • Work Order Management

Alternatives

SimplifyEm

4.1
#0 Alternative to Innago
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Hemlane

4.8
#1 Alternative to Innago
Oversee, organize, and market long-term rental properties securely with Hemlane’s cloud-based real estate management...

Avail

4.6
#2 Alternative to Innago
Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property...

Dropbox Sign

4.7
#3 Alternative to Innago
Dropbox Sign is the intuitive way to request signatures and sign securely online. Millions trust Dropbox Sign to...

Reviews

Overall rating

4.9 /5
(234)
Value for Money
5.0/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support Software
4.9/5

Already have Innago?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 234
Danielle
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best platform for property management and rent collection

Reviewed on 6/14/2022

Great customer service and technical support. They answer or call back promptly.

Great customer service and technical support. They answer or call back promptly.

Pros

I like that it is robust and I can do multiple functions in one system. It allows me to create invoices for non rent services and review payment history.

Cons

I would like to work on how to integrate it with my quickbooks.!

Response from Innago

Hi Danielle, thank you for this review! Glad to hear that you're able to do multiple functions within the software. In terms of integrating with QuickBooks, we do have that option. If you are still having this issue and need some help please contact us at [email protected]

Peggy
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

I like what I see so far.

Reviewed on 10/21/2019

The support is HIGHLY responsive and extremely supportive in explaining and troubleshooting. It's...

The support is HIGHLY responsive and extremely supportive in explaining and troubleshooting. It's way beyond the support I get from my current company.

Pros

This software does a lot, I like the invoicing system that allows me to tailor specific billing for the tenants for the regular payments as well as special payments and assessments that arise from time to time.

Cons

It's a little slow to load and I have to jump around to a lot of different sections to get the info I need. Better to have a tenant/property page with just that tenant's information there for a good view of what's going on with that tenant/property without distractions from other tenant/properties at the same time.

Response from Innago

We appreciate the feedback, Peggy. For now, the best way to view a tenant's information is directly through the "tenants" tab. There you can find all the information associated with any individual renter. Feel free to reach out to the support team if there's anything we can help out with!

zach
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Value driven for small business or personal rentals

Reviewed on 5/1/2018

Can they make you a website? Yes, they can.
Can you Ensign contracts etc? Yes, can sign leases...

Can they make you a website? Yes, they can.
Can you Ensign contracts etc? Yes, can sign leases online. Free
Online applications. Rolled out in next 30 days.
Tenant screening? Yes. Partnered with Transunion.
Does it publish vacancies? No marketing of units. Doesn’t post to any renting website.
App? No app for the phone yet.
Tenant communication - only through the portal and/or email them
No Owner portal.
Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner.
Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe?
Renter insurance accountability? Nothing yet. Looking into
it.

Pros

I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.

Cons

Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.

Response from Innago

Thanks for the feedback, Zach! As you pointed out, we take pride in being value-driven. So much so that all our features are now 100% free to use for landlords/property managers.

We're also happy to say that we now offer multi-user login for our accounts, so different owners can be accommodated. Renters insurance is coming soon as well, so keep an eye out!

Brittany
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Innago is easy to use and intuitive

Reviewed on 10/14/2022

Pros

I love using Innago to sign leases and collect rent every month. My tenants love that rent can come out automatically and it’s one less thing they have to keep track of. It’s also great for communicating with tenants for repairs or updates where I can have a record of everything.

Cons

I don’t have any cons to list- I haven’t utilized all the features offered though, so maybe there are some in there somewhere.

Alternatives Considered

RentRedi and Zillow Rental Manager

Reasons for Switching to Innago

Innago’s Intuitive platform
Graciela
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great tool for landlords who want to self-manage

Reviewed on 12/1/2021

I started using Innago when I decided to transition out of using a property manager into self-managi...

I started using Innago when I decided to transition out of using a property manager into self-managing and it helped make the process as seamless as possible. I uploaded my lease template and my tenants signed electronically. Invoices and late fees are automated, and interface is friendly and intuitive. The product is great, but the best part about using Innago is the excellent customer service - I've always received prompt responses to my inquiries and it's easy to ask questions to a live person if needed.

Pros

I appreciate Innago's flexibility in features - I was able to apply different settings to not only different properties but different units within the same property based on the terms of the different leases (late fees, etc.). Being able to have my tenants sign their lease electronically through Innago is also a huge benefit for me.

Cons

I have not had any issues with Innago other than initially when I was only using the website on my iPad and it was slightly less convenient to navigate than if I were using a regular computer.

Alternatives Considered

Avail

Reasons for Switching to Innago

The ability to absorb my tenants' fees for online payment.
Showing 5 reviews of 234 Read all reviews

Innago FAQs

Below are some frequently asked questions for Innago.

Innago offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

Innago is available for free for landlords and property managers.

Innago has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Innago supports the following languages:

English

Innago supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Innago integrates with the following applications:

Quickbooks Online

Innago offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Innago.