About Innago
Innago is a free, easy-to-use property management software solution, designed to save you time & money. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Innago
Key benefits of Innago
Online Rent Collection
Tenant Screening
Lease Signing
Work Order Management
Tenant Communication
And Much More!
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Innago
Images
Features
Total features of Innago: 42
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Reviews
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- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best platform for property management and rent collection
Reviewed on 6/14/2022
Great customer service and technical support. They answer or call back promptly.
Great customer service and technical support. They answer or call back promptly.
Pros
I like that it is robust and I can do multiple functions in one system. It allows me to create invoices for non rent services and review payment history.
Cons
I would like to work on how to integrate it with my quickbooks.!
Response from Innago
Hi Danielle, thank you for this review! Glad to hear that you're able to do multiple functions within the software. In terms of integrating with QuickBooks, we do have that option. If you are still having this issue and need some help please contact us at [email protected]
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
I like what I see so far.
Reviewed on 10/21/2019
The support is HIGHLY responsive and extremely supportive in explaining and troubleshooting. It's...
The support is HIGHLY responsive and extremely supportive in explaining and troubleshooting. It's way beyond the support I get from my current company.
Pros
This software does a lot, I like the invoicing system that allows me to tailor specific billing for the tenants for the regular payments as well as special payments and assessments that arise from time to time.
Cons
It's a little slow to load and I have to jump around to a lot of different sections to get the info I need. Better to have a tenant/property page with just that tenant's information there for a good view of what's going on with that tenant/property without distractions from other tenant/properties at the same time.
Response from Innago
We appreciate the feedback, Peggy. For now, the best way to view a tenant's information is directly through the "tenants" tab. There you can find all the information associated with any individual renter. Feel free to reach out to the support team if there's anything we can help out with!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Value driven for small business or personal rentals
Reviewed on 5/1/2018
Can they make you a website? Yes, they can.
Can you Ensign contracts etc? Yes, can sign leases...
Can they make you a website? Yes, they can.
Can you Ensign contracts etc? Yes, can sign leases online. Free
Online applications. Rolled out in next 30 days.
Tenant screening? Yes. Partnered with Transunion.
Does it publish vacancies? No marketing of units. Doesn’t post to any renting website.
App? No app for the phone yet.
Tenant communication - only through the portal and/or email them
No Owner portal.
Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner.
Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe?
Renter insurance accountability? Nothing yet. Looking into
it.
Pros
I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.
Cons
Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.
Response from Innago
Thanks for the feedback, Zach! As you pointed out, we take pride in being value-driven. So much so that all our features are now 100% free to use for landlords/property managers.
We're also happy to say that we now offer multi-user login for our accounts, so different owners can be accommodated. Renters insurance is coming soon as well, so keep an eye out!
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Innago is easy to use and intuitive
Reviewed on 10/14/2022
Pros
I love using Innago to sign leases and collect rent every month. My tenants love that rent can come out automatically and it’s one less thing they have to keep track of. It’s also great for communicating with tenants for repairs or updates where I can have a record of everything.
Cons
I don’t have any cons to list- I haven’t utilized all the features offered though, so maybe there are some in there somewhere.
Reasons for Switching to Innago
Innago’s Intuitive platform- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool for landlords who want to self-manage
Reviewed on 12/1/2021
I started using Innago when I decided to transition out of using a property manager into self-managi...
I started using Innago when I decided to transition out of using a property manager into self-managing and it helped make the process as seamless as possible. I uploaded my lease template and my tenants signed electronically. Invoices and late fees are automated, and interface is friendly and intuitive. The product is great, but the best part about using Innago is the excellent customer service - I've always received prompt responses to my inquiries and it's easy to ask questions to a live person if needed.
Pros
I appreciate Innago's flexibility in features - I was able to apply different settings to not only different properties but different units within the same property based on the terms of the different leases (late fees, etc.). Being able to have my tenants sign their lease electronically through Innago is also a huge benefit for me.
Cons
I have not had any issues with Innago other than initially when I was only using the website on my iPad and it was slightly less convenient to navigate than if I were using a regular computer.
Alternatives Considered
AvailReasons for Switching to Innago
The ability to absorb my tenants' fees for online payment.Innago FAQs
Below are some frequently asked questions for Innago.Q. What type of pricing plans does Innago offer?
Innago offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Innago is available for free for landlords and property managers.
Q. Who are the typical users of Innago?
Innago has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Innago support?
Innago supports the following languages:
English
Q. Does Innago support mobile devices?
Innago supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Innago integrate with?
Innago integrates with the following applications:
Quickbooks Online
Q. What level of support does Innago offer?
Innago offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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