About Dusk IOP

The Dusk IOP by Dusk Mobile is a SaaS workforce management platform that enables organisations from small to large across office and field to run their operations safely and more efficiently. Manage, jobs, employees, contractors, customers, and suppliers in a unified manner. A "no-code" product means its designed for business users to setup from day 1.

Allocate resources or crews, view progress of all work in real-time through multiple views from Gantt charts, calendars and map views. Field supervisors can prioritize tasks, set up constraints, and track completion statuses through coloured indicators.

Dusk IOP Administrators can drag-and-drop elements within the form builder’s WYSIWYG interface and create custom forms for field data collection and inspection. Powerful dashboards allow stakeholders to visualize profitability, SLAs, work statuses and also schedule reports for staff or customers.

The Dusk IOP offers API integration with various third-party applications such as HubSpot, Slack, Xero, Jira, Microsoft Excel, Dropbox, and many more (check website for current list). Flexible import wizards cater for existing spreadsheets to help your team get started or work with system limitations of other products.

Configure timesheets according to project requirements, perform resource forecasting, record expenses, and track the time spent.

It also offers a host of other features such as timestamps, route optimization, geofencing, data import, workflow automation, and dispatch.

Design and automate workflows for everything from requests, service warnings and approvals in the Workflow Automation module.

Pricing starting from:

A$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Dusk IOP

Key benefits of Dusk IOP

The Dusk IOP fits around your data with a unique design that you control, not the other way around
Drag and Drop design throughout the Dusk IOP for business users to own
Configurable Workflow Automation lets you take action on jobs, requests and more to remove manual process and reliance on resources
Out of the box API's to connect to your existing tech stack
Tier 1 support and training including explainer videos on YouTube
Colour coded calendars with drag and drop dispatch reduce training and change management effort
Deliver historical insights to your field staff with access to resources from the Dusk IOP app

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, New Zealand, United States

Pricing starting from:

A$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Dusk IOP

Images

Dusk IOP Software - Assign your own colours based on your planners, work types or resources
Dusk IOP Software - Easily see your work for the day, week or month and plan accordingly
Dusk IOP Software - Clean, fast and simple job summaries with editing of field data available
Dusk IOP Software - Design the forms to meet your requirements, not the other way around.
Dusk IOP Software - Multi view Project Management module including Kanban, Task View, Gantt and configurable Risk Management.
Dusk IOP Software - Automate your work at the click of a button with easy drag 'n' drop planning and scheduling
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Dusk IOP video
Dusk IOP video
Dusk IOP video
Dusk IOP video
Dusk IOP Software - Assign your own colours based on your planners, work types or resources Dusk IOP Software - Easily see your work for the day, week or month and plan accordingly Dusk IOP Software - Clean, fast and simple job summaries with editing of field data available Dusk IOP Software - Design the forms to meet your requirements, not the other way around. Dusk IOP Software - Multi view Project Management module including Kanban, Task View, Gantt and configurable Risk Management. Dusk IOP Software - Automate your work at the click of a button with easy drag 'n' drop planning and scheduling

Features

Total features of Dusk IOP: 143

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking Software
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM Software
  • Calendar Management
  • Clock In / Out
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Contractor Management Software
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Digital Signature Software
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance Software
  • Expense Tracking
  • File Storage
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Historical Reporting
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Merchandise Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Offline Access
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payment Collection in the Field
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Preventive Maintenance Software
  • Prioritization
  • Process/Workflow Automation
  • Project Time Tracking
  • Projections
  • Punch card
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management Software
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management Software
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock Software
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • WYSIWYG Editor
  • Web Forms
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

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Reviews

Overall rating

5 /5
(7)
Value for Money
4.7/5
Features
4.9/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have Dusk IOP?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 7
Dane S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fantstic product, wonderful team

Reviewed on 2021-03-31

Overall experience has been excellent, from concept through execution. We're very early into our...

Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit.

Pros

The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available.

Cons

What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.

Response from Dusk Mobile

Thanks so much for the review Dane and your feedback. We've enjoyed working with the team over the years and your collective feedback is what keeps us improving as a business and adding features, that translate to direct benefits into the platform.

Looking forward to more great years ahead. All the best for now!

Lara B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Highly Accommodating and Easy to Work With

Reviewed on 2021-03-23

IOP has given us flexibility in the way we collect information, and more efficiency with the...

IOP has given us flexibility in the way we collect information, and more efficiency with the collation of that information. IOP has helped streamline aspects of our business that we were struggling to manage.

Pros

This software allows our business to collect data from our field, with integrity and meaning. We are able to run our Field Force more efficiently, whilst also getting the best results for our Clients.

Cons

The administration to output using the software is quite detailed and intensive, however as a business, we made the decision to bring more administration in-house, so our users will have a better experience using the App.

Response from Dusk Mobile

Thanks for the review Lara and the team have really enjoyed working with you to deliver the project, a lot of fun!

Appreciate the feedback also, thank you!

Dominic B.
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Increased output

Reviewed on 2020-08-17

Pros

IOP's integration with our businesses exiting systems and processes made workflow and productivity increases immediately. The efficiency across the program from onboarding a task through to completion has enabled growth within our business and suported increased work load.

Cons

Coming up over 2 years since migrating to IOP, we are yet to encounter any issues to report on that would deter us from recommending this program to others.

Response from Dusk Mobile

Thank you for the review Dom, we love working with you and your team!

Louis L.
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

IOP Business Benefits

Reviewed on 2020-08-11

Our overall experience has been amazing as it has really help us stream line our program and...

Our overall experience has been amazing as it has really help us stream line our program and delivery governance to our customer.

Pros

The software was easily implemented and configured to meet the needs of the business. It is multi purposed to cover all streams of a program both internally and customer facing.

Cons

During the deployment and working with DUSK Mobile we had no negative experiences re IOP

Response from Dusk Mobile

Thank you for the great review Louis. You and you team have been superb to work with from the start. Looking forward to the continued growth!

Stephen P.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Web Site Setup and maintenance

Reviewed on 2020-08-14

Great, works well once established.

Great, works well once established.

Pros

The ease of setup by Dusk who lead us in a logical and systematic process which made it very easy to get to the end goal we wanted to achieve.

Cons

We were hands off and only looked at images or data until the completion; therefore we were not directly involved with the software just the end product.

Response from Dusk Mobile

Thanks for the kind review Stephen, you team made the process seamless and we're looking forward to delivering the next phase.

Showing 5 reviews of 7 Read all reviews

Dusk IOP FAQs

Below are some frequently asked questions for Dusk IOP.

Dusk IOP offers the following pricing plans:

  • Starting from: A$19.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Dusk IOP has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Dusk IOP supports

Dusk IOP supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Dusk IOP integrates with the following applications:

Bitbucket, Dropbox Business, HubSpot CRM, Jira, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Project, OneDrive, Reckon One, Reckon One Payroll, SAP HANA, Salesforce Marketing Cloud, Slack, Stripe, Trello, Xero

Dusk IOP offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

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