--- description: Detailed reviews on Capillary Loyalty+ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Capillary Loyalty+ with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Capillary Loyalty+ Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Capillary Loyalty+](/software/2036079/loyalty-plus) # Capillary Loyalty+ Canonical: https://www.getapp.ca/software/2036079/loyalty-plus Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2036079/loyalty-plus?page=2) > Capillary Loyalty+ redefines loyalty management with AI-driven nudges, omnichannel communication, and behavior-based rules. It offers diverse incentivization methods, flexible tier management, and advanced analytics to boost customer engagement and retention. > > Verdict: Rated **4.4/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Capillary Loyalty+ Configurable platform with a built-in rule engine to support any type of loyalty implementation. Track and reward non-transactional \& behavioural events in real-time. In-built capability for gamification, rewards marketplace, engagement and liability reporting. Integrated with social platforms – WeChat, WhatsApp, LINE, Facebook, Instagram, VIBER and more. AI powered and cloud hosted platform that can support large scale implementations (multiple programs live with \>50 million members). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 20 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Capillary Technologies - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$30,000.00 - **Pricing model**: Per User - **Pricing Details**: We provide a scalable pricing model that grows as you realize more value from your loyalty implementation. This is a function of the number of members and value of loyalty delivered sales. Please reach out to hello@capillarytech.com for more details and a customized quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Bahrain, India, Indonesia, Kuwait, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United States, Vietnam, Yemen ## Features - API - Activity Dashboard - Activity Tracking - CRM Software - Campaign Management Software - Customer Activity Tracking - Customer Engagement Software - Customer Segmentation - Customer Surveys - Customizable Reports - Discount Management - Gamification Software - Gift Card Management - Loyalty Cards - Loyalty Program - Member Portal - Membership Management Software - Multi-Channel Marketing - Referral Tracking - Reporting & Statistics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) - [Customer Advocacy Software](https://www.getapp.ca/directory/1711/customer-advocacy/software) - [Referral Software](https://www.getapp.ca/directory/742/referral-marketing/software) ## Alternatives 1. [Viral Loops](https://www.getapp.ca/software/123119/viral-loops) — 4.6/5 (136 reviews) 2. [Referral Factory](https://www.getapp.ca/software/2048207/referral-factory) — 4.8/5 (150 reviews) 3. [Buyapowa](https://www.getapp.ca/software/116815/buyapowa) — 4.6/5 (80 reviews) 4. [UpViral](https://www.getapp.ca/software/2050628/upviral) — 4.7/5 (107 reviews) 5. [ReferralCandy](https://www.getapp.ca/software/9995/referralcandy) — 4.5/5 (386 reviews) ## Reviews ### "Simple to use but highly customizable tool" — 5.0/5 > **Abhishek** | *September 16, 2020* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: The Campaign Automation is absolutely easy to use and saves a lot of time. The reporting from the Campaign Tool is truly insightful. > > **Cons**: Mobile Interface will be helpful for reviewing. > > Been using for a long time. Have used many other tools like Unica, Adobe, Siebel in the past - however, this inexpensive tool with its simple interface scores on speed of execution, ease of use \& support. ----- ### "A great partnership depends on 3 things: the product, the implementors & their agility for upgrades" — 4.0/5 > **Oofrish** | *August 17, 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The success of any software /system implementation depends not just on the software product but also on: a. the knowledge \& expertise that Capillary as vendor have on the subject of "Loyalty" that their system is supposed to fulfill. b. the ability to assist the client to implement the best business practices through their system c. easy and convenience of implementation d. the exchange of industry knowledge to benefit all partners. It's very easy to use \& accountability can be measured. > > **Cons**: It's too vast in its features. Hence, their services have been broken down into small individual modules. However, this makes it a challenge to get access to everything \& hence difficult to operate independently in absence of services from their team or an in-house resource dedicated for it. > > Working on loyal customers is a given for any business. Hence one needs the tools to monitor it and take pro-active decisions to ensure that customers remain active, frequent \& do not lapse. This is a good system to keep score of everything related to customers as well as your own sales team. However, the strategy still has to come from the business and data analyst and is not provided by the system. ----- ### "Product Review" — 4.0/5 > **Vinay** | *November 26, 2020* | Retail | Recommendation rating: 5.0/10 > > **Pros**: Easy to be adopted by the Stores as it is per customized level of their interest. > > **Cons**: Complex system from backend reporting point view ----- ### "Capillary CRM and Loyalty Software" — 4.0/5 > **Verified Reviewer** | *October 28, 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, customizable, good support from the team > > **Cons**: Support is across time-zones and has to be managed properly > > The software has great features and is highly customizable and fit into any POS systems. The project and account teams are great. Sales teams keep changing, preferably these people need to product experts to avoid and manage expectations ----- ### "Great product to manage the CRM and Loyalty" — 5.0/5 > **Varuna** | *October 20, 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ability to perform campaigns with extensive amount of conditions / filters without our employees having access to the customer database. Capillary team will actively follow up and provide suggestions to run more campaigns to achieve the ROI. The system also provides a large number of reports which makes analyzing the trends as well as campaign performance easy > > **Cons**: We have 2 brands that are having different characteristics and we had difficulty to implement the same point scheme that we wanted to implement. I believe this was mainly due to the IDR currency having high values for every transaction. But we managed to do workarounds that achieve what we needed > > Great product and a great team behind it ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2036079/loyalty-plus?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2036079/loyalty-plus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data