About Knowledge360
Knowledge360 is a business intelligence software that helps organizations utilize artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) technologies to collect, discover, and analyze market and competition data. It offers access to several external data sources, such as FACTSET, SEC Filings, US Patent and Trademark office, job boards, and more on a centralized platform.
Knowledge360 enables staff members to build and share multiple personalized dashboards according to individual requirements and preferences. It allows employees to utilize semantic and Boolean search tools to identify and search information across internal and external data sources, including documents, spreadsheets, presentations, and PDFs. It also lets business leaders conduct SWOT analysis and create benchmark reports to track financial data, monitor competitors, and understand the overall strategic position of the organization within specific markets.
Knowledge360 facilitates integration with several third-party solutions, including Slack, Google Drive, Yammer, Tableau, Quip, and Salesforce. It enables team members to collaborate on projects and tag, search, and discover business intelligence data shared by multiple teams. Administrators can also configure role-based access rights, restricting specific employees from editing and accessing information.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Knowledge360: 46
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts / Escalation
- Alerts/Notifications
- Benchmarking
- Charting
- Collaboration Tools
- Competitive Analysis
- Customizable Reports
- Customizable Templates
- Dashboard Software
- Data Capture and Transfer
- Data Connectors
- Data Visualization Software
- For Healthcare
- For Sales Teams/Organizations
- Keyword Tracking
- Machine Learning Software
- Metadata Management
- Monitoring
- Natural Language Processing
- Performance Metrics
- Predictive Analytics Software
- Publishing / Sharing
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Scorecards
- Search/Filter
- Social Media Monitoring Software
- Statistical Analysis Software
- Strategic Planning Software
- Tagging
- Template Management
- Third Party Integrations
- Trend / Problem Indicators
- Trend Analysis
- Visual Analytics
- Website Monitoring Software
Alternatives
Synerise
Tableau
Hootsuite
Lumenore
Reviews
Already have Knowledge360?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Medical Devices
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
One Stop Shop for Competitive Intelligence
Reviewed on 2019-06-05
My overall experience right from the evaluation to launch phase has been exceptional. The team...
My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information.
Pros
1) Easy to set-up with built-in widgets and templates
2) Economical and doesn't burn a hole in your budget
3) Access to a multitude of publicly available information across the competitive ecosystem
4) Easy alerts for those who are time-crunched
5) Saves a lot of time and effort spent in gathering news, intelligence and documents
6) Can be a central repository for all types documents and field intel for an organization
7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information.
Cons
1) Fair bit of learning curve as there are so many features
2) Odd-chances of not functioning in some regions due to internet censorship
3) Customization requires fair bit of time and efforts, but nothing too significant
- Industry: Defense & Space
- Company size: 51-200 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love K360~
Reviewed on 2021-03-08
Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us...
Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time.
Pros
K360 is customizable and feature rich. We are able to tailor to suit our needs.
Cons
K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges.
Response from Cipher Systems
Glad you are able to move away from, the all too common challenge of managing an inbox full of Google Alerts to an organized custom dashboard. Think of the time saved now that you aren't searching through 1,000s of email alerts and how easy it is to share information with your team.
I will pass along your kind words to our Customer Success Team. They truly understand the needs of today's M/CI team. Yes, having the right tool is a key piece of the puzzle but so is a dedicated partner committed to your success collecting, connecting and sharing market and competitor intelligence.
- Industry: Medical Devices
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
John Healy
Reviewed on 2021-03-11
We are able to better connect our global organization.
We are able to better connect our global organization.
Pros
I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past.
Cons
I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe.
- Industry: Hospital & Health Care
- Company size: 201-500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A Good Market Intelligence Product
Reviewed on 2021-03-25
The product support has been great.
The product support has been great.
Pros
The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful.
Cons
The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark.
Response from Cipher Systems
Ben R.,
Thanks for the review. The ability to create unlimited custom dashboards without any developer costs is a very popular feature of K360. And yes, sometime our tagging misses the mark. Our team is always working to improve our NLP and machine learning. Remember, the more you use it the better trained it will become.
- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Knowledge 360 from Cipher
Reviewed on 2019-02-26
Great company to work with and easy to do business with. The value of this software is well beyond...
Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing.
Pros
Flexible confirguration options
Once the system is setup, much of the work is automated
Fantastic customer support
Cons
The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images.
Knowledge360 FAQs
Below are some frequently asked questions for Knowledge360.Q. What type of pricing plans does Knowledge360 offer?
Knowledge360 offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Knowledge360 is available across three pricing plans. Visit www.cipher-sys.com/pricing
Q. Who are the typical users of Knowledge360?
Knowledge360 has the following typical customers:
201-500, 501-1,000, 1,001+
Q. What languages does Knowledge360 support?
Knowledge360 supports the following languages:
English
Q. Does Knowledge360 support mobile devices?
Knowledge360 supports the following devices:
Q. What other apps does Knowledge360 integrate with?
Knowledge360 integrates with the following applications:
Crunchbase, DocuSign, Dropbox Business, Facebook for Business, Glassdoor, Google Drive, Huunu, Indeed, LinkedIn for Business, Microsoft Power BI, Microsoft SharePoint, OANDA, Quip, Slack, Tableau, TeamTime, Twitter, Webhose.io, Yammer, edgar
Q. What level of support does Knowledge360 offer?
Knowledge360 offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for Knowledge360.
