--- description: Detailed reviews on Discuss.io based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Discuss.io with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Discuss.io Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Video Interview Recording Software](/directory/587/video-interview/software) > [Discuss.io](/software/2033035/discuss-io) # Discuss.io Canonical: https://www.getapp.ca/software/2033035/discuss-io Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2033035/discuss-io?page=2) > Discuss.io is the leading video conferencing platform for market research. Secure and compliant, and packed with integrated features to help you quickly and efficiently recruit globally, pay participants, schedule, interview, translate, transcribe, record sessions, and create highlight reels. > > Verdict: Rated **4.7/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Discuss.io Truly global - recruit in over 100 countries, available in over 20 languages. Save time - The only smart video platform built from the ground up for online qualitative market research. The integrated features mean you spend more time talking to consumers and less time pulling together the project and insights. Multiple tools in one - Discuss.io built the functionality of multiple tools into one integrated platform which means training, adoption and usage is more seamless and efficient. Automation and efficiency - Automating essential tasks in Discuss.io means your online qualitative program can scale rapidly with fewer resources. Save money - Combine the total price of all components of a Zoom-based solution, plus the time you’d save. Incredibly intuitive and easy to use - Originally built to make online interviews easy, we keep a tight connection between clients, our services team and the product team to improve usability and features on a weekly basis. Services available - Discuss.io provides a full suite of services ad hoc to help you where you need it. Recruitment, discussion guide development, moderation, project management, human translation and more. Go from DIY to full service in one request. Scale up with ease - Central storage of documents, discussion guides and recruiting across many sessions within a single project make doing one or one hundred interviews seamless Secure and meets compliance - GDPR, ISO 27001 and ESOMAR compliant as well as adhering to local, specific requirements like in Germany. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Discuss.io - **Location**: Seattle, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$89.00 - **Pricing model**: Per User - **Pricing Details**: Contact Discuss directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Questions - Data Analysis Tools - Data Import/Export - Data Visualization Software - Drag & Drop - Face-to-Face - Feedback Management - Generative AI - Interview Management - Interview Practice Session - Live Video Interview - Multi-Language - Multiple Question Types - Panel Interviews - Panel Management - Phone-Based ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Interview Recording Software](https://www.getapp.ca/directory/587/video-interview/software) ## Related Categories - [Video Interview Recording Software](https://www.getapp.ca/directory/587/video-interview/software) - [Market Research Software](https://www.getapp.ca/directory/889/market-research/software) - [Polling Software](https://www.getapp.ca/directory/1061/polling/software) ## Alternatives 1. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (945 reviews) 3. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 4. [Vevox](https://www.getapp.ca/software/131103/vevox) — 4.8/5 (402 reviews) 5. [Microsoft Forms](https://www.getapp.ca/software/2057516/microsoft-forms) — 4.6/5 (320 reviews) ## Reviews ### "Efficient Tool for Market Research Qualitative Interviews" — 5.0/5 > **Mico** | *July 21, 2020* | Market Research Software | Recommendation rating: 10.0/10 > > **Pros**: The backroom chat definitely makes it easy to communicate with clients, bounce off questions and ideas while conducting interviews. The concept presentation tools, as well as other features are all easy to understand and if in any case there are problems, tech support is so easy to reach. Best of all, the simultaneous translation set-up is great\! We used to conduct interviews via the typical video conferencing apps and we often had to make two sets of meetings and patch the translator from one room to another. Discuss.io's translation set-up gets rid of all that, and clients can easily shift through English \& local language. It definitely feels like we have extra hands, project managers who make it easier for us to do what we do remotely. > > **Cons**: Being one of the markets with lower quality of internet connectivity (Philippines), we definitely found the platform bandwidth-demanding. It may be difficult sometimes to keep discussions going as most of the users experience lag. Discuss.io provides a workaround for this through tech checks and dialing in via phone, which is also convenient. > > It is such a breeze to use the Discuss.io platform, and the support team is so easy to work with. They remain patient despite erratic internet connection and are vigilant in addressing our needs. The platform itself has relevant tools needed by market research professionals. We are able to conduct any and all types of studies and discussions, whether it be straightforward interviews or a concept/stimuli evaluation. Discuss.io definitely became our staple platform we recommend not just internally, but to clients we pitch to as well. ----- ### "Great product, great team" — 5.0/5 > **Eric** | *July 21, 2020* | Research | Recommendation rating: 7.0/10 > > **Pros**: We are a consulting firm, doing research for hire. Sometimes we have up to 15 members of our client team listening to interviews. Discuss.io has a feature that allows them to watch interviews and engage in the chat without the interviewee ever knowing they are around. This is a hugely innovative feature, allowing us to have a large audience without being a distraction to the participant. Also, being able to highlight portions of an interview transcript then clicking a button to generate a video highlight is amazing. It has saved me dozens of hours in the highlight creation process. We can even allow our clients to create highlight videos. As a consultant, using Discuss.io gives our prospective clients a better sense that we are a top-notch research firm and allows us to be more collaborative in our work > > **Cons**: I don't have many complaints. When we last used it, much of the scheduling process was manual and error prone, especially when using a third party recruiter like UserInterviews. The price felt high and clumsy. It feels like it is priced as a service rather than a product. I think Discuss.io offers to be involved in recruiting, project management, and admin. But if you just want to use the product without services, it feels expensive. As a project-based consulting firm, we struggled to justify signing up for a subscription because we don't know how many interviews we will do in a given month. > > I love working with this product, strongly recommend -- especially if you are on a product team and doing interviews throughout the year. If you are a consultant, the pricing makes it a little more difficult, but the tool will impress clients. ----- ### "I almost lost my job thanks to Discuss Io" — 1.0/5 > **Dalia** | *October 28, 2022* | Market Research Software | Recommendation rating: 0.0/10 > > **Pros**: I once wrote a fabulous review for Discuss Io. This was at the very beginning of the pandemic when these type of services were required for business. I am clearly very disappointed in the company now. > > **Cons**: I tried to access two meetings. Both were made impossible. The discuss Io technician was not able to figure out what was wrong with my connectivity. They asked me to connect from Microsoft Edge I did and nothing was happening. They asked me to connect through Chrome and nothing was happening. They asked me if my firewall was turned off and I responded that it was. They said they would call my number and have the connection via phone. When they called the line was dead. And after that all I heard from two technicians on two different ocasiona was that my connectivity was low. I checked my internet service connection and found that my connectivity was great\!\!\!\! I received no more responses or help from the technicians after that. My work and my quality of work has been jeopardized by this service and I am absolutely furious because of it. I have never had a bad review of my work or my punctuality or my conciseness in all of my professional work experiences and find this hard to take considering the circumstances. > > It’s not user friendly. The technicians did nothing to help solve the problem and blamed my connectivity. ----- ### "WE DON'T USE ZOOM" — 5.0/5 > **Verified Reviewer** | *September 2, 2020* | Market Research Software | Recommendation rating: 9.0/10 > > **Pros**: the fact that I can talk to the respondents only, to the clients only, to the sim translator only or to all at the same time. it is easy to use and we don't have to worry since the data are safe > > **Cons**: the fact that for focus groups we cannot have more than 4 participants > > It is easy to use, great technical support, flexibility , many features that help you during the discussion, it is protected from external invasions. ----- ### "Our review" — 5.0/5 > **Sinan** | *June 25, 2020* | Market Research Software | Recommendation rating: 9.0/10 > > **Pros**: All functions of the platform are specifically designed for market research purposes which makes the usage quite convenient for us while conducting our sessions. The tech support is playing a huge role by being there live in order to avoid any issues. > > **Cons**: The platform would be much more effective if it would work on mobile devices as well. > > We have been working with Discuss.io and using their platform for more than two years now and have been thoroughly satisfied with the functions as well as on-time support. Discuss.io is a professional company in the market research field that has contributed a lot to our business operations. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2033035/discuss-io?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2033035/discuss-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data